Managing medical bills can be complicated and stressful. St. Alphonsus Health System offers convenient online bill pay to help patients easily view statements and make payments. This comprehensive guide will walk you through everything you need to know about using St. Alphonsus online bill pay to manage your medical bills.
Overview of St. Alphonsus Health System
St Alphonsus Health System is a Catholic, not-for-profit healthcare organization serving residents of Idaho and Oregon With over 130 clinics, labs, and facilities, St. Alphonsus provides compassionate care to hundreds of thousands of patients each year.
Their mission is to reveal and embody Christ’s healing love for all people through community benefit high quality care and service to the poor and vulnerable. St. Alphonsus strives to make the billing process as simple as possible for the patients and communities they serve.
Accessing St. Alphonsus Online Bill Pay
There are two ways to access the St. Alphonsus online bill pay system:
MyChart Patient Portal
- For bills with dates of service on or after February 26, 2022
- Make a payment through your MyChart account
- Register for MyChart if you don’t have an account
Legacy Online Bill Pay
- For bills with dates of service prior to February 26, 2022
- Select facility where you received care
- Login with account number from statement
Both the MyChart portal and legacy online bill pay allow you to view statements, make payments, set up payment plans, and manage account details.
How Bills Are Sent
Paper statements are mailed to patients on a monthly basis. Statements include detailed information about the services rendered, charges, payments made, and amount due.
If you provide an email address, St. Alphonsus can email notifications when new statements are ready to view online. This allows immediate access versus waiting for a mailed copy.
Always review statements promptly to identify any discrepancies. Make sure all services, charges, and personal details are accurate. Contact St. Alphonsus billing with any questions or concerns.
When Payments Are Due
Payment for St. Alphonsus medical bills are typically due within 30 days of the initial statement date. The specific due date is printed on each statement.
To avoid late fees or interest charges, payments should be made by the due date indicated. Mailing a paper check requires extra time so it arrives before the due date.
Online payments can be made up until 11:59pm on the due date. Auto-pay can be set up to pay balances automatically each month.
Payment Plan Options
If you are unable to pay the full balance due, St. Alphonsus offers payment plans to patients. Payment plans allow you to make incremental payments over time while keeping your account in good standing.
To set up a payment plan, simply call the number on your statement and explain your financial situation. The billing staff will work with you to create a reasonable monthly payment schedule that fits your budget.
There are no fees, interest, or penalties associated with St. Alphonsus payment plans. As long as the agreed upon payments are made on time each month, your account will remain active.
Methods of Online Bill Payment
St. Alphonsus offers several options for making secure online bill payments:
- Bank Account: Electronic funds transfer (EFT) from checking or savings account
- Debit/Credit Card: Visa, Mastercard, American Express, Discover
- Mobile Pay: Use Apple Pay, Google Pay, Samsung Pay
- Mail: Send check or money order to address on statement
Payments made by phone, mail, or in person also require your account number from the statement.
Financial Assistance Programs
St. Alphonsus offers financial assistance programs to patients based on household size, income, and amount owed. These programs can significantly reduce or eliminate qualified medical bills.
- Uninsured Patient Discount – For patients without health insurance
- Charity Care Discount – Sliding scale discounts for low income patients
- Catastrophic Care – For large balances relative to income
- Payment Plans – Affordable monthly payments
Submit an application online or contact the billing office to begin the assistance process. Approval is based on documented financial need.
Tips for Managing Medical Bills
- Carefully review each statement for accuracy regarding services, charges, and insurance payments
- Contact billing immediately with any questions or disputed charges
- Make payments promptly by the due date to avoid late fees
- Sign up for paperless billing and online account access
- Ask about financial assistance if you are unable to afford balance due
- Set up automatic payments to ensure on-time payment each month
Summary
St. Alphonsus online bill pay provides a convenient way to manage your medical billing account. Sign up for MyChart, review monthly statements, pay bills online by the due date, and inquire about financial assistance or payment plans if needed. Consistently paying statements on time can help build your credit profile while keeping you in good financial standing with your healthcare providers.
Contact InformationFor all patient and client billing inquiries please call TVL – Trinity Health Patient Business Services at 208-367-8600
- Account or Client Billing – Each provider or facility account is billed monthly.
- Patient Billing – Patients are billed directly, and cash pay patients receive a 30% discount off SAHS published patient fees.
- Third-Party Billing – Insurances are billed directly.
Knowledgeable billing professionals are always accessible for TVL clients or patients. Beyond the convenience of ready access to assistance, clients have the assurance that comes from decades of experience with payers operating in Idaho and beyond.
- Provide a cumulative summary detailing all patient laboratory encounters.
- Offer Patient Name, CPT code, test description, cost.
Online Banking: Bill Pay Tutorial
How do I pay my bill at Saint Alphonsus?
To pay your bill or questions about your bill by phone please call 208-367-2130. Looking for a career or volunteer opporutnity at Saint Alphonsus? Saint Alphonsus offers excellent benefits.
How does Saint Alphonsus billing work?
Our billing is done through a centralized billing department of Saint Alphonsus. In some cases, you may receive a bill from Saint Alphonsus Medical Group and an additional bill from Saint Alphonsus Regional Medical Center. This is determined by the services you receive.
Do I receive a bill from Saint Alphonsus Medical Group?
In some cases, you may receive a bill from Saint Alphonsus Medical Group and an additional bill from Saint Alphonsus Regional Medical Center. This is determined by the services you receive. Should you have a question about your bill, please call the number printed on your bill.
What can I do with my Saint Alphonsus account?
Request an appointment and securely message with your Care Team at select Saint Alphonsus Medical Group Clinics. Quickly access radiology and basic lab results. Review your allergies, immunizations and medical history. Make payments online. Manage a MySaintAls account for another adult (partner, spouse, parent or friend).