Paying your water bill is a necessary task when you live in St. Bernard Parish, Louisiana. The parish has an easy-to-use online payment system that lets you pay your water and sewer bill from home. Read on for a complete guide to utilizing St. Bernard’s online payment options.
Overview of St. Bernard Parish Water Bills
St. Bernard Parish provides water and sewer services to residents and businesses throughout the parish. They send out monthly bills for this service.
Water bills are typically sent out during the first week of each month. Your bill details your water usage, sewer fees, and any additional charges from the prior month.
The due date for payment is usually around the 20th of the month Bills must be paid by the due date to avoid late fees or service disruption, St Bernard offers various ways to pay each month,
Pay Your St. Bernard Parish Water Bill Online
The easiest way to pay your St. You can pay your Bernard Parish water bill online through the website for the parish. Below are step-by-step instructions for paying online:
-
Go to www.sbpg.net
-
Click on “Online Bill Pay” at the top of the homepage
-
On the next page, click the link for “Water and Sewer Payments.”
-
You’ll be redirected to a secure third-party payment site called Invoice Cloud
-
If it’s your first time using the site, click “Register” to create an online account. Provide your account number, email, phone number, and password.
-
Already registered? Simply enter your email and password to log in.
-
Select the water account you need to pay. Make sure it’s the correct service address.
-
Enter the payment amount and select a payment method. Options include credit/debit card, electronic check from a bank account, or PayPal.
-
Click “Continue” then input your payment information and complete the transaction.
-
You’ll receive a confirmation email with your payment details and receipt.
Online payments are fast, convenient, and can be made up until 11:59 pm on the due date to avoid late fees. You can pay the full or partial balance online.
Other Ways to Pay Your St. Bernard Water Bill
If you prefer not to pay online, St. Bernard offers other payment methods:
-
Mail – You can mail your payment to the address printed on the bill stub with a check or money order. Allow 7-10 days for mail delivery.
-
In-Person – Take your payment to the St. Bernard Parish Water & Sewer department office at 1111 East St. Bernard Highway in Chalmette.
-
Drop Box – Place your payment in the drive-up drop box, also at the Water & Sewer office.
-
Over the Phone – Call 1-833-440-8630 to pay by credit/debit card using the automated system.
-
Auto Pay – Set up recurring automatic payments from your bank account each month. Complete the Auto Pay form on the parish website.
No matter which option you choose, be sure to pay by the due date printed on your bill to avoid penalties. The parish charges a 10% late fee on any overdue balance.
What to Do if You Can’t Pay Your Bill on Time
If an emergency or financial hardship prevents you from paying your St. Bernard Parish water bill on time, don’t panic. You have options, including:
-
Payment Plan – Contact the Water & Sewer department to set up a payment plan that spreads out your balance over several months. Email [email protected] or call 504-278-4200.
-
Payment Extension – Request a due date extension to have a little more time to pay your bill in full.
-
Bill Adjustment – If you have a very high bill due to a leak or billing error, ask about a possible adjustment to reduce the charges.
As long as you reach out to notify them in advance, the St. Bernard utilities office will work with you on a solution. But take action right away to avoid service disruption.
Monitor Your Water Usage and Balance
Paying your bill on time is important, but keeping your usage and costs low is also key. St. Bernard offers a few ways to monitor your water account:
-
Check your daily water usage online to catch leaks early or see if usage spikes during certain times.
-
Set up email or text notifications for high usage alerts, so you’re notified of anomalies.
-
Review your billing history online to understand cost trends over time.
-
Provide the parish regular water meter readings to ensure accurate billing.
Staying informed about your usage and balance makes paying your water bill easier.
Have Your Account Number Handy
No matter how you plan to pay your St. Bernard Parish water bill, make sure to have your 10-digit account number handy. This unique number identifies your specific water account.
You’ll find the account number printed on your paper bill that arrives in the mail each month. Or check your online account dashboard for the number.
Having your account number on hand makes paying online, by phone, or in-person much easier. You’ll need it for any inquiry or request related to your account as well.
Pay on Time Each Month
Paying your water bill might seem like just another chore, but it’s an important responsibility when you live in St. Bernard Parish. Make paying your water bill on time each month a priority to avoid interruption to this critical service.
Luckily, St. Bernard offers convenient online payment options that allow you to securely pay your bill from anywhere in just minutes. Take advantage of these online features for stress-free bill payment each month.