Having access to clean, reliable drinking water is vital for residents of St Charles Parish, Louisiana Paying your monthly water bill is an important responsibility that funds operation, maintenance and improvements of the water system. St. Charles Parish offers several convenient ways for customers to pay their water bills quickly and easily. This comprehensive guide provides everything you need to know about paying your St. Charles Parish water utility bill online, by phone, by mail or in person.
Overview of St. Charles Parish Water Bill Payment
Customers of St. Charles Parish Public Works Water have a number of ways to pay their monthly bills:
- Online through AuthorityPay
- By phone via automated payment system
- By mail to the Water Department office
- In person at the Water Department office
- Recurring bank account auto-debits
The parish offers flexible payment methods to suit different needs and make paying water bills fast and simple.
Benefits of Paying Your Water Bill Online
The easiest and most convenient way for most customers to pay their St Charles Parish water bill is online through AuthorityPay Here are some key advantages of paying online
- Access your account and pay 24/7 from your computer or mobile device
- Store payment information for fast checkout
- View statements and payment history in one place
- Schedule one-time or recurring payments to avoid late fees
- Go paperless by opting out of mailed paper bills
- Payments process quickly, usually within 1 business day
Online payment gives you more control and takes just minutes.
Step-by-Step Guide to Paying Online
Follow these simple steps to pay your St, Charles Parish water bill online
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Click “Register” to create a new account
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Enter your account number, email, password and contact details
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Check your email to confirm and activate your account
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On your dashboard, click “Make Payment” to pay your bill
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Select a payment method or enter a new card or bank account
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Review the balance due and submit payment
Once registered, paying each month takes no time at all!
Paying Your Water Bill By Phone
To pay your water bill by phone, you can use the automated payment system at 985-764-2391. Simply follow the voice prompts:
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Select option 1 for water bill payments
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Enter your 10-digit account number
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Choose to pay the total due or select another payment amount
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Provide debit/credit card details or checking account information
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Stay on the line to receive a confirmation number
The automated phone payment system is available 24/7 for your convenience. Payments post to your account right away.
Mailing In Your Water Bill Payment
To pay your water bill by mail, send your check or money order to:
St. Charles Parish Water Department
15045 River Road
Hahnville, LA 70057
Be sure to include your payment stub or write your account number on the check. Allow 5-7 business days for mailed payments to process and post to your account.
Paying In Person
You can pay your water bill in person at the Water Department office located at 15045 River Rd. in Hahnville. They accept:
- Cash payments
- Personal checks
- Money orders
- Credit/debit cards
The office is open Monday to Thursday 7 AM to 5 PM for in-person bill payment. Payments made at the office post to your account same-day.
Setting Up Automatic Monthly Payments
For convenient autopay, consider enrolling in automatic monthly payments from your bank account or credit card. Here are your options:
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Online autopay – When registering on AuthorityPay, select autopay to schedule recurring payments.
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Bank account debits – Download the authorization form from the parish website to set up monthly withdrawals on your due date.
Automatic deductions mean you never have to remember to pay each month!
Payment History and Receipts
You’ll have a record of your payment through various methods:
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Online payments show receipts on your AuthorityPay account
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The automated phone system provides a confirmation number
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In-person and mailed payments provide printed receipts
Check your account dashboard or monthly statement for payment credits and history details. Keep receipts and confirmations for your records.
Avoid Late Fees and Service Disruptions
To avoid late payment fees, be sure to pay your St. Charles Parish water bill in full by the due date printed on your statement. Late fees are 10% of the past due balance.
If your account becomes significantly delinquent, your water service may be disconnected until the balance is paid. Pay on time to avoid penalties and service interruptions.
Payment Assistance Programs
If you are having difficulty paying your water bill, St. Charles Parish offers programs that may help, including:
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Payment arrangements to spread payments over several months
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One-time bill pay assistance for qualifying low-income households
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Discounted rates for seniors and disabled customers
Contact the Water Department to ask about bill pay assistance options you may qualify for. There are resources to help!
Review of St. Charles Parish Water Bill Payment
Paying your St. Charles Parish water bill is quick and easy using the available online, phone, mail and in-person payment methods. Sign up for autopay to simplify the process. Just be diligent about paying your balance by the due date to steer clear of late fees or service shutoff. Seek assistance if you need it. Use this guide to take control of your parish water account payments!
Online Water Bill Payments
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