How to Pay Your St. Lucie County Utilities Bill

St. Residents and businesses in St. Lucie County depend on St. Lucie County for their water, sewer, garbage, and irrigation needs. Lucie County Utilities. Customers are billed monthly for these services based on metered usage. It is the account holder’s responsibility to pay their St. Lucie County utility bill on time each month. This article will talk about your payment options, programs, and how to avoid fees when you pay your St. Lucie County utilities bill.

St. Lucie County Utilities sends out monthly bills for water, sewer, garbage collection, and irrigation services. Usage charges are based on metered water consumption at your property. Bills are mailed out around the 10th of each month, with payment due by the last business day of the month to avoid late fees

If you are establishing new service you must fill out a utility service application as a new customer. This initiates service at your address. Make sure to schedule a service start date in advance.

There are several ways to pay your St. Lucie County utility bill:

Online Payment

The easiest way to pay is through the St. Lucie County online utility payment system. You can use a credit card or checking account to make one-time payments or set up automatic payments that happen over and over again.

Sign up for an account with your utility account number and service address zip code before you can use the online system. The system works with Visa, Mastercard, Discover, and American Express cards. There is a 3% processing fee for credit and debit card payments.

By Mail

Mail your check or money order to:

St. Lucie County Utilities
2300 Virginia Ave.
Fort Pierce, FL 34982

Allow 7-10 days for mailed payments to process. Do not mail cash. Make checks payable to St. Lucie County Utilities.

In Person

You can pay your utility bill at the St. Lucie County Utilities office at 2300 Virginia Ave. in Fort Pierce. They accept cash, check, money order, and credit/debit cards from 8am-5pm Monday-Friday.

For after-hours payment, a night drop box is located in the parking lot. All credit card payments are subject to a 3% convenience fee.

By Phone

Call the St. Lucie County Utilities Customer Service department at (772) 462-1150 to make a payment over the phone. You will need your account information and a valid credit/debit card. Again, a 3% fee applies to credit/debit card payments.

Automatic Bank Draft

For hands-free bill payment, sign up for automatic bank draft. On your bill’s due date each month, the amount due will automatically be drafted from your designated checking or savings account.

To enroll, complete an Auto Bank Draft Authorization form and submit it to St. Lucie County Utilities along with a voided check. The form is available online or at the utilities office.

Budget Billing

To avoid billing spikes and fluctuating bills, St. Lucie County offers an optional Budget Billing program. This lets you pay a fixed bill amount each month based on your past annual usage. Every 6 months your bill is recalculated and the amount adjusted up or down accordingly.

To enroll, you must have 12 months of billing history at your current address with no late payments. Contact customer service for full program details.

Payment Arrangements

If you are struggling to pay your bill, St. Lucie County Utilities may allow you to set up a payment plan. Contact them before your bill is due to discuss arrangements for paying the past due balance over time while keeping current on new charges. An agreement may help you avoid late fees or service disruption.

Billing Questions or Discrepancies

If you have questions about charges on your utility bill or believe it is inaccurate, contact customer service right away to investigate. Errors do occasionally happen with meter readings or billing calculations. But the sooner you inquire, the easier it is to resolve discrepancies.

Avoid Late Fees and Shutoffs

To avoid penalties, pay your St. Lucie County utility bill by the due date each month, typically the last business day. A late fee of 1.5% applies to any overdue balance. If an account becomes delinquent for nonpayment, a shutoff warning is issued giving 10 days to pay before service interruption.

To resume service after water shutoff, you must pay the past due amount in full plus a $30 reconnect fee during regular business hours. Weekend/after-hours reconnections cost $45.

Moving or Closing an Account

If you are moving within or outside of St. Lucie County, you must close or transfer your utility account. Contact customer service at least one day before your move date to schedule a final meter reading. Provide your new address to transfer service or closing instructions.

Make sure any outstanding balance is paid to avoid collection actions against the unpaid amount.

Stay Informed

Keep your contact info updated with the utility, including phone number, email, and mailing address. This ensures you receive bills and notices on time. Monitor your usage and payment history through the online customer portal. And communicate any issues promptly to avoid disruption.

Paying your St. Lucie County utility bill promptly is a responsibility that comes with enjoying convenient modern water, sewer, and garbage services. With numerous payment options and programs, the county aims to make bill payment as simple and flexible as possible for all customers.