If you live in St. Lucie County, Florida, paying your water bill to St. Lucie County Utilities is an important monthly task. The county offers a few different options to pay your water bill conveniently whether online, by phone, or in person.
In this comprehensive guide I’ll overview the different payment methods and provide tips to pay your St. Lucie County water bill seamlessly and avoid late fees.
Online Payment through St. Lucie County Website
The easiest and most convenient way to pay your St Lucie County water bill is online through the county’s website
St. Lucie County Utility Billing
To pay online, you just need your account number and PIN code, which you can find printed on your monthly paper bill statement.
The online payment form accepts Visa, MasterCard, Discover, American Express, or you can pay directly from your checking or savings account.
Payments made online are processed instantly and you will receive an emailed receipt. This is by far the quickest and most efficient method.
Pay by Phone
If you’d rather talk to a person about paying your water bill, St. Lucie County Utilities offers phone payment:
St. Lucie County Utility Billing: (772) 462-1150
Call this number and select option 2 for billing. Let the representative know you want to make a payment over the phone.
Have your account number and PIN ready. You can pay with a debit/credit card or electronic check over the phone. The payment will process instantly.
Pay in Person
You also have the option to pay your St. Lucie County water bill in person at one of the following locations:
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St. Lucie West Service Center – 250 NW Country Club Dr, Port St. Lucie, FL 34986
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Roger Poitras Service Center – 480 S Indian River Dr, Fort Pierce, FL 34950
Both locations are open Monday-Friday from 8am-5pm. You can pay with cash, check, money order, or credit/debit card. Be sure to bring your paper bill with you.
Pay at Local Grocery Stores
For added convenience, many local grocery stores and pharmacies have set up bill pay stations to accept St. Lucie County utility payments. Look for the CheckFreePay sign at these retailers:
- Publix
- Winn Dixie
- Walmart
- Kmart
- CVS
- Walgreens
You will need your account number to make a payment. Cash payments less than $500 are accepted with no additional fees.
Avoid Late Fees
St. Lucie County water bills are due on the 22nd of each month. Make sure to pay your bill on or before the due date to avoid a late fee penalty.
Late fees are 10% of your current monthly bill. For example, if your bill is $50, the late fee would be $5.
Setting a monthly reminder in your calendar can help you remember to pay on time and skip late fees.
Payment Assistance Programs
If you are having trouble paying your St. Lucie County water bill, there are some payment assistance programs available:
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Hardship Extension Program – One-time payment extension for customers facing financial hardship
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Leak Adjustment Policy – Bill credit if you have an unexplained spike in water usage due to a leak
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LIHEAP – Federal assistance program that helps pay utility bills
Contact St. Lucie County Utility Billing to learn more about these programs and see if you qualify for aid.
Tips for New County Residents
If you just moved to St. Lucie County, you’ll need to set up a new water account right away. Contact the St. Lucie County Utility Billing department and have your closing documents handy.
Make sure to provide your correct mailing address so your monthly bills arrive on time for payment. You can also set up paperless e-billing if preferred.
And if you sold your home and moved out of the county, remember to close your water account to avoid being billed unnecessarily.
Solving Billing Issues
If you see an error on your St. Lucie County water bill or have an issue with your charges, contact customer service right away to dispute it. Call (772) 462-1150 or email [email protected].
Provide your account number, explain the discrepancy clearly, and request it be researched and corrected. Document any communications and follow up if the issue persists.
Paying Your Water Bill Just Got Easier
Online payments are fastest and most convenient, but you can also pay by phone, in person, or at local retailers. Just be sure to pay by the due date to avoid late fees.
Meet the Board of Supervisors (click to view details)
St. Lucie West Services District 450 SW Utility Drive Port Saint Lucie, FL 34986
Tel: (772) 340-0220 Fax: (772) 871-5771
Please call Customer Service
Office Hours are Monday thru Friday 8:00 a.m. – 4:00 p.m. (except on SLWSD holiday’s)
Paying Your Port St. Lucie Water Bill Online
FAQ
What is the phone number for the city of Port St Lucie water bill?
How much is electricity in Port St Lucie?
How often do you pay a water bill in NJ?
How do I pay my utility bills in Port St Lucie?
More than 90,000 Port St. Lucie’s USD customers now have the option to pay their utility bills via Apple Pay, Google Pay, PayPal, Venmo, and Pay by Text. Customers will continue to have the option to pay bills via phone, check by mail, credit card or City Hall’s drop-off boxes. Features of the new and improved payment services include:
What is Port St Lucie’s new online bill pay service?
The City of Port St. Lucie’s Utility Systems Department (USD) is launching a new & improved online bill pay service. With the new tool, the City offers customers will have a more intuitive, convenient, and comprehensive way to pay and manage their utility bills online.
Does St Lucie County utilities offer e-billing?
Enroll in E-Billing Today! E-Billing is now available to St. Lucie County Utilities customers! Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands.
How do I remit a payment stub to St Lucie County Utilities?
1. Call St Lucie County Utilities Customer Service at 772-462-1150 2. Email Customer Service at [email protected] 3. Fill in the change of mailing address on the back of the payment stub and remit it to St Lucie County Utilities Customer Service.