Paying your water and sewer bill to the city of Sterling Heights is now quicker and easier than ever thanks to convenient online payment options. This comprehensive guide will provide all the details on how to pay these essential bills online through the city’s website, the WaterSmart portal or using the BS&A payment system.
Overview of Paying Water Bills in Sterling Heights
Sterling Heights provides water utility services to residents and charges monthly bills for water and sewer usage. These bills can be paid online by mail, in person and through auto-debit. The city offers a variety of online payment options on their website to make paying bills fast and simple.
You will need your 7-digit water account number to access your account and make payments through the online system. Payment receipts and confirmation numbers are provided after successful transactions.
Paying Through the City Website
Going straight to the city’s website is the best way to pay your Sterling Heights water bill online. Here’s how:
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Go to the Sterling Heights Water Billing page.
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Scroll down and click on “Make a Payment”.
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On the payment page, enter your 7-digit water account number (no dashes).
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Select the amount you want to pay and enter payment details.
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Review payment info and submit.
You’ll receive an on-screen confirmation after the payment processes. Payments before 11:59pm ET post next business day.
Paying Through WaterSmart
Sterling Heights offers an online water management portal called WaterSmart to view and pay bills. To use it:
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Go to WaterSmart and register for an account.
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Log into your WaterSmart account.
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From the dashboard, click on “Pay Bill”.
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Enter payment info and submit.
WaterSmart provides usage tracking, leak alerts and comparison tools to help manage your water bill.
Paying Through BS&A Online
Sterling Heights also allows water bill payment through BS&A Online system. To use:
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Go to BS&A Online.
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Search for your account by address or account number.
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Select your water account and click “Make Payment”.
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Enter payment details and submit.
You’ll receive a confirmation email after the transaction is processed by BS&A.
Paying by Phone
Call (586) 446-2320 to make automated Sterling Heights water bill payments by phone using your account number and debit/credit card.
Paying by Mail
To pay by mail, make checks payable to “City of Sterling Heights” and include your water account number. Mail to:
City of Sterling Heights
PO Box 8009
Sterling Heights, MI 48311-8009
Allow 5-7 days for mailed payments to process.
Paying in Person
You can pay water bills in person at Sterling Heights City Hall using cash, check or money order. City Hall is located at 40555 Utica Rd.
Setting Up Auto-Pay
For hassle-free payments, set up automatic monthly payment withdrawal from your bank account to pay your Sterling Heights water bill. Follow these steps:
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Go to Auto-Pay Instructions on the city website.
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Click on “Auto Pay Enrollment Form” to fill out the form with your account and payment details.
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Mail the completed form to the city’s water billing department address listed on the form.
Once enrolled, your bill will be paid automatically each month on the due date.
Getting Payment Receipts
Make sure to save confirmation numbers and reference IDs provided after online payments. You can also access WaterSmart and BS&A to view payment history and print receipts for your records.
Avoid Late Fees
Pay bills before the due date to avoid a 10% late penalty. Online and phone payments after 11:59pm ET on the due date incur late fees.
Payment Assistance Programs
If struggling to pay your water bill, Sterling Heights offers financial assistance:
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Water Residential Assistance Program: Offers bill payment assistance to qualified low income residents.
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Michigan Homeowner Assistance Fund: Provides utility bill assistance for eligible homeowners facing financial hardship.
Contact the city for more information on these programs.
Notify the City of Any Billing Issues
If you encounter any problems with your water account or online payments, notify the Sterling Heights water billing department promptly at 586-446-2320 or [email protected] so they can address the issues.
Paying your Sterling Heights water and sewer bill online is quick and easy through the city’s website, WaterSmart portal or BS&A. Just have your account number ready, pick a payment option, enter your details correctly and consider your bill paid! Contact the water billing department if you have any payment issues.
Frequency of Entities:
Sterling Heights: 18 times
WaterSmart: 5 times
BS&A: 6 times
Enroll in paperless water billing and auto pay today and save $60 a year! Save time, paper and money. Simply follow the steps below to enroll!
Click “Auto Payment Instructions” below and follow the step-by-step directions to enroll in auto pay. Once you have created your auto pay account, be sure to toggle the “Paperless” button on the right-hand side of your screen (above the “Recurring Payments” button) to YES. NOTE: You will need the “paperless activation code” from the bottom left corner of your paper water bill to enroll. Once you have completed these two steps, you will begin receiving your monthly water bill by e-mail and your payment will automatically be paid each month by the method you designated at enrollment. Best of all, youll receive a $5 rebate each month off your bill!
For more information, call (586) 446-2320 or email [email protected]
Step-by-step guide to enroll in automatic water bill payments and optional paperless billing.
Snapshot: Water Billing and Treasure Hunter’s Market
FAQ
What is the phone number for Sterling Heights water bill pay?
How to check water bill on phone?
What time does City of Sterling Heights close?
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Department
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Hours of Operation
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City Hall
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Monday – Friday, 8:30 a.m. – 5 p.m.
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Public Library
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M – Th., 8:30 a.m. – 8 p.m., F – 1 – 5 p.m., Sa – 9:30 a.m. – 5 p.m.
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Department of Public Works
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Monday – Friday, 7 a.m. – 3:30 p.m.
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Recycling Center
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M, W, F, Sa, 7:30 a.m. – 3 p.m.
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How do I check my Detroit water bill?
How do I pay my water bill in Sterling Heights Michigan?
Pay your water and sewer bills from the City of Sterling Heights, Michigan online using this service. You will need your utility account number and street address exactly as they appear on your utility bill / statement to access and pay your bill online. What happens if I don’t pay my water bill? Will my water be shut off?
How do I make a payment to Sterling Heights?
Please note our online payment processor is called PNP and that your statement will reflect a DEBIT from PNP for the amount paid to City of Sterling Heights. Submit a payment for property taxes Submit a payment for your water and sewer bills. Submit a payment for building permits.
How do I pay my utility bill in Sterling co?
How to read your utility bill . Your Water, Sewer and Trash pick-up. Mail with return portion of bill to P.O. Box 4000. Sterling, CO. 80751. In person at City Hall in the Finance office. On line with Point and Pay. Utility bill automatic payment service. Direct withdrawl from your bank account to the City for Utility payments.
What happens if I don’t pay my water bill in Sterling Heights?
The City of Sterling Heights will not shut water off for non-payment. If a current bill is not paid by the due date, a 1-time late fee of 6% of the charges is added to the account. Any bills that become 179 days past due are removed from the water account and put on the property taxes with an additional 17% penalty assessed for this action.