Paying your monthly Sumter Electric Cooperative bill is easy and convenient with multiple options available. As a Sumter Electric Cooperative member, you can pay your bill online, by phone, by mail, in person, or even automatically. Read on to learn about all the ways you can pay your Sumter Electric Cooperative bill.
Online Bill Pay
The easiest way for most members to pay their Sumter Electric Cooperative bill is online through the cooperative’s website To pay online, go to [https //billingsumteremc.com/onlineportal/Default.aspx] and either log into your account or select the “Pay Now” option.
When logging into your account, you will be brought to your personal account dashboard where you can view your current bill, payment history, and make a payment The online payment process is quick, easy, and secure You can pay by debit/credit card or electronic check. Your payment will be immediately processed.
If you choose the “Pay Now” option, you will be prompted to enter your 10-digit Sumter Electric Cooperative account number and the amount you wish to pay. You can then enter your payment information to complete the transaction.
Paying online allows you to avoid lines and talking to customer service on the phone. You can pay in your pajamas at midnight if you want! Online bill pay puts control in your hands.
Pay By Phone
If you prefer to speak to a live representative, you can pay your Sumter Electric Cooperative bill over the phone. Call 1-800-342-6978 to reach the cooperative’s customer contact center.
When prompted, say “Pay bill” to be transferred to the billing department. The friendly representative will ask for your 10-digit account number and name on the account. After verifying your information, they can take a debit/credit card or electronic check payment over the phone.
The advantage of paying by phone is that you can take care of your bill without logging into your account or digging up your account number. The representative looks up your account for you and processes the payment. However, phone payments do take more time than paying online yourself. There may be a short wait time to speak to a representative depending on call volume.
Pay by Mail
Paying by mail is a simple, classic bill payment method. Sumter Electric Cooperative members can mail a check or money order to:
Sumter EMC
PO Box 767
Naples, FL 34106-0767
Be sure to include your 10-digit account number on the check or money order so your payment is properly credited. Allow 5-7 business days for mailed payments to reach the cooperative and be processed.
While slower than online or phone payments, paying by mail avoids technology for those who prefer. You can send a physical payment without needing internet access, a smartphone, or a computer. The postage stamp is your payment processing fee.
Pay In Person
For members who live near a Sumter Electric Cooperative member service center, paying your bill in person is an option. Stop by one of the cooperative’s offices with cash, check, or money order in hand.
Here are the Sumter Electric Cooperative member service center locations and hours:
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Sumterville Office – 330 South US 301, Sumterville, FL 33585 – Monday through Friday, 8am to 5pm
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Bushnell Office – 1258 W. Main St, Bushnell, FL 33513 – Monday through Friday, 8am to 5pm
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Lake Panasoffkee Office – 1811 CR 470, Lake Panasoffkee, FL 33538 – Monday through Friday, 8am to 12pm and 1pm to 5pm
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Wildwood Office – 1569 CR 46A, Wildwood, FL 34785 – Monday through Friday, 8am to 5pm
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Coleman Office – 1580 N. Main St, Coleman, FL 33521 – Monday through Friday, 8am to 5pm
At a member service center, you can pay by cash, check, money order or debit/credit card. Payments made in person by 5pm are processed same day. This is a good option if you need to pay quickly before your bill’s due date. The representative can also answer any questions about your Sumter Electric Cooperative account or services.
Auto Bill Pay
For ultimate convenience, enroll in Sumter Electric Cooperative’s auto bill pay program. This authorizes the cooperative to automatically withdraw your monthly bill payment from your bank account on the due date.
To enroll, login to your account online or call the member service center. Provide your banking information including account number and routing number. Then each month your bill is paid automatically without you having to do anything!
Auto bill pay ensures your payment is never late, avoiding late fees. You don’t have to log in or call to make a manual payment. The funds are debited directly from your account, saving time and hassle.
However, be sure to review your bills monthly and contact Sumter Electric Cooperative right away if you see any discrepancies. You are responsible for ensuring sufficient funds in your account on the due date for auto bill pay.
Which Payment Method is Best?
All the options for paying your Sumter Electric Cooperative bill offer convenience:
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Online – Quick, easy, secure, avoids phone calls
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Phone – Live representative assistance
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Mail – Classic physical payment method
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In person – Local member service center
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Auto bill pay – Fully automatic monthly payments
The best method depends on your preferences and situation. Online and auto bill pay offer the most convenience for tech-savvy members with internet access. Calling allows you to easily take care of your bill without logging in. The mail and in person options appeal to those who prefer avoiding technology.
No matter which you choose, Sumter Electric Cooperative offers flexible ways to pay and make bill payment stress-free. Contact the cooperative if you need help choosing the right payment method for you or have any billing questions. Their team is available to assist members by phone and at local offices.
Payment Arrangements and Assistance Programs
If you are struggling financially, Sumter Electric Cooperative understands hardships happen and offers programs to help including:
Payment Arrangements – Set up a payment plan to pay your outstanding balance over time. The cooperative will work with you on flexible scheduling to fit your budget.
Project Care – Project Care provides emergency bill payment assistance to low-income families through the Sumter Electric Cooperative Trust. Grant amounts are based on need.
LIHEAP – The federal Low Income Home Energy Assistance Program (LIHEAP) provides supplemental bill payment assistance. Households must meet income requirements.
Contact Sumter Electric Cooperative to learn more about these programs and determine if you qualify for bill help. They can guide you through the application process and answer your questions.
Avoid Late Fees and Disconnection
Sumter Electric Cooperative bills are due by the due date printed on your statement to avoid a late fee. If your account remains unpaid for multiple billing cycles, the cooperative may eventually disconnect service.
To avoid late fees and disconnection:
- Pay bills in full by the due date
- Enroll in auto bill pay
- Contact Sumter Electric Cooperative immediately if unable to pay
- Set up a payment arrangement if approved
- Apply for bill assistance programs if eligible
Disconnection can happen after proper notice due to nonpayment. The cooperative will work with members facing financial hardship to keep the lights on. But you must call them right away for help – don’t wait until after disconnection occurs.
We’re Here to Help
At Sumter Electric Cooperative, member care is the top priority. Paying your electric bill should be simple and stress-free. Contact the cooperative’s billing department with any questions about your account, managing payments, payment methods, late notices, or disconnection.
Their team is trained to assist members, explain your options, set up payment arrangements if qualified, and apply payment assistance programs. Call 1-800-342-6978 or visit a member service center near you to speak to a representative. They’ll be glad to help you take care of your Sumter Electric Cooperative bill payment.
How to Pay Bills Online
Where can I pay my Sumter EMC Bill?
Payments accepted at two local banks and one pharmacy. Sumter EMC has partnered with these institutions to accept current monthly bill payments. You will need to make other arrangements for late or overdue payments as the banks are not set up to accept payments for delinquent accounts. Citizens Bank – 534 Washington Street, Preston, GA 31824
What is Sumter Electric membership Corporation (EMC)?
Sumter Electric Membership Corporation (EMC) is an electric service cooperative and is owned by those it serves. Operating on a not-for-profit basis, Sumter EMC provides energy to more than 20,000 customers in all or parts of Chattahoochee, Dougherty, Lee, Marion, Quitman, Randolph, Schley, Stewart, Sumter, Terrell and Webster counties.
How does Sumter EMC E-Billing work?
Convenient Sumter EMC Mobile App E-Billing E-Billing takes online bill payment one step further. At Sumter EMC, we can email your electric bill each month. On your billing date, you’ll receive an email that links you directly to your Sumter EMC bill.
Who is Sumter Electric Cooperative?
In 1938, when the company was established as Sumter Electric Cooperative, Inc. we were able to turn the lights on to approximately 400 rural farms near Webster. Since that time, SECO has grown from a tiny, struggling rural cooperative into one of the largest co-ops in the state of Florida and in the nation.