Getting reliable, affordable electricity from your local electric cooperative is great. But when that monthly bill arrives, you want an easy way to pay it. Surry-Yadkin EMC offers several convenient payment options to fit any schedule or preference.
Whether you like paying online, stopping by the office, calling in, or mailing a check, Surry-Yadkin EMC has you covered. Read on to learn about the many ways to pay your electric bill so you never miss a payment.
Pay Online
Paying online is the quickest and most convenient way to pay your Surry-Yadkin EMC electric bill You can do it in your pajamas at midnight if you want! Here are your online payment options
Through SmartHub: SmartHub is Surry-Yadkin’s online account management portal. Log into your account to view bills, make payments, monitor usage and more. You can pay by credit/debit card or bank draft.
As a Guest: Don’t have a SmartHub account? No problem. Make a one-time payment as a guest through Surry-Yadkin’s online payment system. Just enter your account number and billing zip code to access your bill and pay by card.
Through Your Bank Many banks let you pay bills directly from your checking account Log into your bank’s online bill pay, add your Surry-Yadkin account, and schedule payments.
Online payments process immediately, so you don’t have to worry about missing the due date
Pay by Phone
Call the automated pay-by-phone line at 888-223-2059 and use your account number to access your bill. You can pay with credit/debit card or checking account.
This system is available 24/7, so it’s great for busy folks who work odd hours. The charge hits your account as soon as you complete the payment.
Pay by Mail
If you prefer to pay the old-fashioned way, simply mail a check or money order to:
Surry-Yadkin EMC
PO Box 63067
Charlotte, NC 28263
Be sure to include your payment stub from your bill. Allow 5-7 business days for mailed payments to process.
Pay in Person
Visit the Surry-Yadkin EMC office Monday-Friday from 8am-5pm to pay your bill. The office is located at 510 S Main St, Dobson, NC.
You can pay by cash, check, or credit/debit card. Get a receipt for any cash payments. The charge will hit your account right away.
Use the Drive-Thru Kiosk
For quick after-hours payments, use the drive-thru kiosk behind the Surry-Yadkin office. It’s available 24/7 and accepts cash, checks, and cards. Just enter your account number.
Pay at Retail Locations
Make payments at local Walmart stores for a small fee. Take your bill with you – the store will scan it. Payment posts in 1-3 days.
You can also pay with cash at participating retailers using the VanillaDirect Pay app. The store scans your unique barcode and payment processes instantly.
Sign Up for Auto-Pay
Take the hassle out of paying every month. With auto-pay, your bill gets paid automatically on the due date from your bank account or credit card.
To enroll, complete the auto-pay form on the Surry-Yadkin website or call the billing department. Provide your payment details and choose a date. Then relax – it’s all on auto-pilot!
Consider Budget Billing
To make bills more predictable, check out Surry-Yadkin’s Budget Billing plan. This averages your costs over 12 months so you pay the same amount each month. Your payment is recalculated annually.
Understand Billing Cycles and Due Dates
Surry-Yadkin bills every month according to set billing cycles. Your specific due date depends on where you fall in the billing schedule.
Pay attention to your due date and make sure payment arrives on time to avoid late fees. Online, phone, and in-person payments credit to your account immediately, while mailed payments take a few days to process.
Set Up Alerts Through SmartHub
Get reminders about your bill through SmartHub. Enable notifications to receive usage alerts, payment confirmations, due date reminders, and more via email or text.
Avoid Disconnection With Quick Payment
If your account becomes past due, pay immediately through SmartHub, phone, or in-person. Mailed payments or third-party services may take too long.
Disconnection means losing power, and reconnecting service incurs a fee. So pay on time or communicate with Surry-Yadkin right away if you anticipate problems making a payment.
Explore Payment Assistance Programs
If you’re struggling with electric bills, see if you qualify for energy assistance programs through Surry-Yadkin EMC. These can help pay a portion of your bill based on factors like income, household size, etc.
You may also look into LIHEAP, local charities, Linked Energy Programs, and other resources for utility bill help. The Surry-Yadkin billing team can point you in the right direction.
Moving? Make Sure to Close or Transfer Service
Contact Surry-Yadkin right away if you’re moving to close out or transfer service. Provide them with your new address and service start date.
This ensures you don’t keep getting billed for a home you no longer occupy. It also avoids delays starting power in your new residence.
Keep Your Contact Info Updated
To avoid billing issues, keep your phone number, email, and mailing address current with Surry-Yadkin EMC. Log into SmartHub to easily update your profile when changes occur.
Accurate contact info ensures you receive bills on time and any outage or credit notices. It also helps resolve questions quickly if the co-op needs to reach you.
Paying Your Surry-Yadkin Bill is Quick and Easy
As a Surry-Yadkin EMC member, you’ve got payment options to suit your lifestyle. Pay online in your PJs at midnight, stop by the office on your lunch break, or mail a check from the comfort of home.
Set up auto-pay or budget billing for convenience. Just make sure to pay by the due date every month to avoid late penalties. And contact Surry-Yadkin’s awesome billing team if you ever have questions, concerns, or need assistance. They’re always happy to help!
Surry Yadkin EMC Electric Rate Plans
Surry Yadkin Electric Membership Corporation (EMC) provides electric rate plans to homes and businesses throughout the state of North Carolina. Residential customers can choose from plans with or without a Smart Grid WattPlan, and both fixed-rate and variable-rate plans are available. The Smart Grid WattPlan is an optional service that provides real-time electricity usage reports so that customers can better manage their electric bills. Business customers have a variety of rates to choose from including demand, time of use, and peak rate plans. All electric rate plans include an Energy Efficiency Rider that helps customers reduce their energy usage through energy-saving conservation methods and the use of renewable energy sources where available.
For residential customers, the fixed-rate plans include the Basic Energy Saver, the Smart Energy Saver, and the Peak Energy Saver. The Basic Energy Saver has no monthly fee and is designed for customers who want to pay the same rate for energy no matter how much they use. The Smart Energy Saver offers a lower rate for energy used during the off-peak periods, while the Peak Energy Saver offers a lower rate for energy used during peak periods and a higher rate for energy used during off-peak periods.
Business customers can choose from demand, time of use, and peak rate plans. The demand rate plan is designed for customers with large monthly energy usage. This plan pays a lower rate for energy used during the peak period and a higher rate for energy used during off-peak periods. The time of use rate plan pays different rates for energy used during peak, partial peak, and off-peak periods. The peak rate plan pays lower rates for energy used during the peak periods and higher rates for energy used during off-peak periods. All plans include an Energy Efficiency Rider that helps businesses reduce their electricity bills.
Surry Yadkin EMC offers a variety of electric rate plans to meet the needs of both residential and business customers. With fixed-rate, variable-rate, and Smart Grid WattPlan options available, customers can find the plan that best matches their usage and budget. Additionally, the Energy Efficiency Rider helps customers save money by reducing their energy usage and using renewable energy sources where available.
Surry Yadkin EMC Bill Pay
Surry Yadkin EMC allows customers to pay their bills online, by phone, by mail, and in person. Customers can log in to their accounts to check their billing histories, current bills, and payment arrangements. To make a payment, customers can use their credit cards, debit cards, ACH payments, and eChecks.
Customers enrolled in the Automatic Bank Draft will have their payments automatically deducted from a designated bank account on the due date. Customers can also set up AutoPay, so their bills are paid on time. Customers may also choose to pay their bills in person at any of the local offices.
Steps to Pay Surry Yadkin EMC Bill Online:
Surry Yadkin EMC offers its customers several ways to pay their bills, including online, by phone, by mail, and in person. Customers who make payments by mail should send them to the following address: Surry Yadkin EMC, P.O. Box 625, Dobson, NC 27017. Customers may also call the following phone number to pay their bills: 1-800-952-2178.
If you have any questions about how to pay your bill, please contact Surry Yadkin EMCs customer service by phone at 1-800-952-2178 or by email at [email protected]
Surry-Yadkin Electric Membership Corporation Annual Meeting 2023
FAQ
What is shift to save surry-yadkin electric?
Who is Surry-Yadkin electric?
Surry-Yadkin Electric Membership Corporation was founded in 1940 by a group of local farmers committed to providing electricity to rural farmers and families. Four years after President Roosevelt signed the Rural Electrification Act, they watched electricity lift many families out of poverty. It created demand for new jobs and products.
What is Surry-Yadkin electric membership corporation?
MISSION STATEMENT To provide outstanding service that powers our rural communities. History Surry-Yadkin Electric Membership Corporation was founded in 1940 by a group of local farmers. These visionaries were committed to providing electricity to rural farmers and families, and they were committed to the effort for a good reason.
Why is Surry-Yadkin Electric Co-op important?
Electric cooperatives around the nation soon became the pillars that supported economic growth in rural America. Where there was a co-op, there was hope for tomorrow. Locally, Surry-Yadkin EMC became well-known in our communities, but we weren’t always recognized by that name.
Does Surry-Yadkin EMC do a credit check?
Service Fees Credit Check – With authorization from the member, Surry-Yadkin EMC will run a credit check for any new applicant. If the report is satisfactory, a deposit will not be required.