Simplifying Bill Payment with Tampa Electric

Paying your utility bill can sometimes feel like a chore – searching for the bill, writing a check, buying a stamp, mailing it off and hoping it arrives on time. But it doesn’t have to be that way! Tampa Electric offers a wide variety of convenient payment options to fit any lifestyle and make paying your bill quick and easy.

Overview of Payment Options

Tampa Electric aims to make paying your bill as simple and stress-free as possible They offer several payment options

• Pay Online – The fastest and most convenient way to pay is through Tampa Electric’s online payment system. You can pay immediately with a credit/debit card or digital wallet or set up an automatic payment from your bank account.

• Pay By Phone – Call Tampa Electric’s automated phone system anytime to make a payment from your bank account or credit/debit card.

• Pay By Mail – If you prefer, you can mail in a check or money order payment. Be sure to allow 7-10 days for it to reach Tampa Electric and post to your account.

• Pay In Person – Bring your payment to an authorized payment location during business hours. Locations include Amscot, CVS Pharmacy, Publix, and Winn-Dixie.

• Auto Pay – Set up recurring payments to be automatically deducted from your bank account each month. This ensures your bill is always paid on time.

• Payment Arrangement – If you need some extra time to pay your bill, you can set up a payment plan to pay the amount due over several months.

• Payment Assistance – Financial assistance programs are available for qualifying customers who need help paying their electric bill.

Breakdown of Payment Options

Let’s take a closer look at each of Tampa Electric’s payment options:

Pay Online

Paying online through Tampa Electric’s website or mobile app is the fastest, easiest way to pay your bill.

You can make an immediate payment or set up recurring automatic payments. Tampa Electric offers two online payment options:

• TECO Pay – Pay directly through Tampa Electric’s website or mobile app. No signup or account required.

• KUBRA EZ-PAY – Third party vendor that processes payments for a $2.75 convenience fee per transaction.

To pay online, you’ll need your 10-digit Tampa Electric account number and zip code. Payment can be made from your bank account, credit card, debit card, or digital wallet like Apple Pay and Google Pay.

Online payments are fast, secure, and you can view payment history and receipts. It’s the ideal option for tech-savvy customers who want convenience.

Pay By Phone

The Tampa Electric automated phone system allows you to pay your bill 24/7 by calling toll-free.

To use the automated phone payment system, call 866-689-6469. You’ll need to enter your 10-digit account number and zip code.

Payment can be made directly from your bank account or by credit/debit card. A $2.75 convenience fee applies to card payments.

This is a good option if you prefer paying over the phone or want to make a payment outside of regular business hours.

Pay By Mail

Paying by physical check or money order is still an option for customers who prefer mailing in payments.

When paying by mail, make your check or money order payable to Tampa Electric and include the payment stub from your bill or write your 10-digit account number on the check.

Mail payments to:

Tampa Electric
P.O. Box 111
Tampa, FL 33601

Be sure to allow 7-10 business days for your mailed payment to reach Tampa Electric and post to your account to avoid late fees.

Mailing a payment can be time consuming, so it’s best for customers without reliable internet access who can’t pay online or by phone.

Pay In Person

For those who prefer paying in person, Tampa Electric has authorized payment locations throughout their service area.

Bring your bill or account number and payment to one of the following locations during regular business hours:

• Amscot
• CVS Pharmacy
• Publix
• Winn-Dixie

In-person payment is a good option if you want to pay with cash or money order or like the experience of going to a physical location.

Auto Pay

Auto pay allows you to set up automatic monthly payments directly from your bank account. This ensures your bill is paid on time each month.

To enroll in auto pay, login to your Tampa Electric account online or call customer service. You’ll need to provide your routing and account number.

Payments will be automatically deducted on your bill’s due date each month. You’ll still receive a bill for your records.

Auto pay is ideal for customers who want a hassle-free, worry-free way to pay bills. Never miss a payment deadline again!

Payment Arrangement

If you’re struggling to pay your bill on time, Tampa Electric offers payment arrangements to spread the amount due over multiple months.

Payment arrangements allow you to pay 50% of the total owed upfront, with the remaining balance paid over 3-6 months. An initial payment may not be required for low-income customers.

To set up a payment arrangement, you must contact Tampa Electric customer service. Payment plans are available once every 12 months.

This option helps customers who need a little extra time to pay their bill and avoid disconnection.

Payment Assistance

Tampa Electric partners with social service agencies to offer bill payment assistance programs to qualifying low-income customers.

They offer two types of assistance:

• Project CARE – Helps pay a portion of electric bills for seniors and low-income households. Based on income level.

• Neighborhood Care – Helps cover electric bills for customers facing financial hardships. Access is limited.

To apply, contact Tampa Electric or a local social service agency for information on eligibility and documentation required. Grant funding is limited.

Payment assistance is vital for vulnerable customers struggling with their electric bills.

When and How to Pay Your Bill

Now that you know all the payment options Tampa Electric offers, let’s discuss when your bill is due and how to pick the best payment method for you.

Your Tampa Electric bill is due 20 days after the statement date. The due date is printed on your bill.

Bills can be paid anytime before the due date to avoid late fees. However, it’s smart to pay early so your payment has time to process.

When picking a payment method, consider factors like convenience, processing time, fees, and your personal preferences.

• For quick, fee-free payment – Pay online via TECO Pay before the due date
• For automatic, hands-off payment – Set up Auto Pay from your bank account
• For in-person payment with cash – Visit an authorized payment location
• For payment flexibility if struggling – Enroll in a payment arrangement plan

Finally, take advantage of Tampa Electric’s online account tools. View payment history, enroll in paperless billing, monitor energy use, and more!

Paying your electric bill doesn’t have to be a hassle. With modern payment options from Tampa Electric, it can be simple, fast, and even automated. Choose the method that fits your needs and say goodbye to bill payment stress!