Paying medical bills can be confusing and stressful But at The Christ Hospital in Cincinnati, Ohio, we’ve made the process as simple and convenient as possible This article will walk you through the various ways you can pay your Christ Hospital medical bills online, over the phone, or in person.
Online Bill Pay
The easiest way to pay your Christ Hospital medical bills is online through our secure bill pay portal. You have two options:
Pay Through the Patient Portal
If you already have a MyChart account through The Christ Hospital, you can simply log in and pay your bills directly. MyChart allows you to view billing statements, account details, and make payments 24/7.
To access MyChart bill pay:
- Go to www.thechristhospital.com
- Click on “Patient Portal” at the top of the page.
- Log into your MyChart account.
- Select “Billing” from the menu.
- Choose your account and click “Pay Now.”
It’s that easy! MyChart also allows you to set up recurring payments or make one-time payments,
Pay as a Guest
You don’t need a MyChart account to pay your Christ Hospital bills online. You can do it as a guest.
To pay as a guest:
- Go to www.thechristhospital.com/BillPay.
- Click on “Pay as a Guest.”
- Enter your account number from your billing statement.
- Choose a payment option and enter your payment information.
No account setup is required to pay as a guest. It’s a quick, one-time payment option.
Pay by Phone
Our customer service team is available Monday through Friday from 8 a.m. to 5 p.m. EST if you’d rather pay your Christ Hospital bills over the phone.
To pay by phone:
- Call 513-466-2168 or 844-210-1044.
- Have your billing account number ready.
- A representative can take a credit card payment over the phone.
Our team can also answer any billing questions you may have.
In-Person Bill Pay
You can also pay your Christ Hospital medical bills in person at our main campus:
The Christ Hospital
2139 Auburn Ave
Cincinnati, OH 45219
Our customer service office accepts cash, checks, money orders, and credit card payments.
In-person payments can be made Monday-Thursday 8am-6pm and Fridays 8am-5pm.
Financial Assistance Programs
If you’re having trouble paying your Christ Hospital medical bills, we have financial assistance programs that may be able to help, including:
- Medicaid eligibility
- Self-pay discounts
- Payment plans
- Charity care financial assistance
To learn more about these programs or apply, call 513-585-6100. Our financial counselors will work with you to find a solution.
Understanding Your Bill
The billing process at The Christ Hospital involves both hospital charges and charges from individual providers involved in your care.
Here’s what to expect:
Before Care
- We will verify your insurance coverage and provide an estimate of out-of-pocket costs.
After Care
- We will send a claim to your insurance company outlining charges.
- You will receive an Explanation of Benefits (EOB) from your insurer showing what they cover.
- We will send you a billing statement for any remaining balance you owe.
Provider Bills
In addition to the hospital bill, you may receive separate bills from:
- Hospitalists
- Radiologists
- Anesthesiologists
- Pathologists
- Emergency physicians
Call the number on these statements for billing help. These providers have separate billing systems.
Payment Plan Options
If you can’t pay your full balance due, call 513-585-6100 to set up a monthly payment plan. We offer 6 and 12 month interest-free payment plans to fit your budget.
Frequently Asked Billing Questions
What is my account number?
Your account number is located on billing statements and explanations of benefits from your insurer.
How do I get an itemized bill?
Email [email protected] and include the patient name, DOB, and date of service.
How can I check insurance coverage?
Call 513-585-6100 and our team can verify your active insurance policy details.
How do I update my insurance information?
Call 513-585-6100 or update your information through the MyChart patient portal.
Who do I call about an incorrect bill?
Contact our billing department at 513-466-2168 or 844-210-1044 to address any billing errors.
How do I get bills for a family member?
The patient must sign a release form to allow us to discuss or send bills to another person.
Paying medical bills doesn’t have to be a headache. At The Christ Hospital, we provide multiple payment options and financial assistance programs to make covering healthcare costs as seamless as possible. Contact our team anytime for billing help or to discuss payment plan options.
Schedule an Appointment with
This provider does not currently offer online scheduling. Please call (513) 585-2000 to schedule an appointment. New Patients:
This provider is not currently accepting new patients.
Please call to schedule an appointment. Current Patients:
Please call to schedule an appointment.