Streamlining Bill Payments with the Town of Abingdon

Paying bills can be a tedious task, especially when you have multiple accounts with different providers. However, the Town of Abingdon offers a convenient online bill pay system that makes managing your payments easy and efficient. In this article, we’ll explore the benefits of using the Town of Abingdon’s online bill pay and provide a step-by-step guide on how to use it

Overview of Town of Abingdon Bill Pay

Residents of the Town of Abingdon can use their easy-to-use web portal to pay their utility bills, real estate taxes, and back taxes. You can pay right away or set up payments to be taken out of your account on the due date.

Some key benefits of using the Town of Abingdon’s online bill pay include:

  • Convenience Pay all your bills in one place without writing checks or buying stamps The online portal is available 24/7

  • Efficiency: Set up automatic payments to avoid late fees. The system will deduct payments on or before the due date.

  • Security: The portal uses encryption and other security measures to protect your data.

  • Accessibility: Pay bills on your computer, tablet, or mobile device.

  • Cost savings: Avoid late payment penalties by scheduling automated payments.

  • Payment history: View your payment history and receipts in your online account.

Eligible Bills You Can Pay Online

The Town of Abingdon allows you to pay the following bills online:

  • Utility bills: Water, sewer, trash collection

  • Property taxes: Real estate and personal property taxes

  • Delinquent taxes: Past due tax bills from 2022 and earlier

  • Lodging taxes: Taxes on hotels, motels, and other lodging

  • Meals taxes: Taxes on prepared foods and beverages

You can also use the meal and lodging tax calculators to estimate the taxes owed.

Step-by-Step Guide to Paying Bills

Follow these simple steps to pay your bills on the Town of Abingdon website:

1. Go to the Online Bill Pay Website

Go to https://abingdon-va.gov/online-bill-pay. This is the landing page for the Town’s online bill payment system.

2. Click on the Bill You Want to Pay

On the right side, under “Online Bill Pay”, click the link for the type of bill you want to pay. Options include:

  • Utility Pay
  • Real Estate Tax
  • Delinquent Tax
  • Lodging Tax Calculator
  • Meals Tax Calculator

This will take you to the payment page for that specific bill.

3. Enter Your Account Information

If paying a utility or tax bill, enter your account number and any other required information. Make sure all the details are correct.

4. Select a Payment Method

Choose whether you want to pay by credit card, debit card, or electronic check. Enter the required payment details.

5. Enter the Payment Amount

Input the amount you want to pay for that bill. You can pay the total balance or a partial payment.

6. Select Frequency of Payment

Choose whether you want to make a one-time payment or set up recurring payments. This allows automated payments in the future.

7. Review and Submit

Double check that all the payment details are correct before submitting. You will receive a confirmation message upon successful payment.

And that’s it! By following these simple steps you can pay your Town of Abingdon bills conveniently online.

Key Tips for Using the Online Bill Pay

Here are some tips to make the most of the Town of Abingdon’s online bill payment system:

  • Check your account activity frequently – Log in regularly to view payment history and check for any billing errors.

  • Set payment reminders – Use calendar reminders or account alerts to remember when bills are due.

  • Go paperless – Reduce clutter and waste by opting out of mailed paper bills and accessing statements electronically.

  • Update your contact information – To receive important account notifications, keep your email, phone number, and address updated.

  • Ask about special payment arrangements – If struggling to pay on time, inquire about possible payment plans or assistance.

  • Use autopay cautiously – Auto-pay is convenient but can lead to overdrafts if account funds are insufficient on the payment date.

Security of the Online Bill Pay System

Protecting customer data is a top priority for the Town of Abingdon. The online bill payment system uses multiple layers of security, including:

  • Encryption technology to scramble payment information during transmission

  • Secure login using your account number and unique password

  • Limiting data access only to authorized staff

  • Using firewalls and anti-virus software to prevent hacking

  • Requiring re-login after a period of inactivity

  • Regularly testing and updating the system to identify and patch vulnerabilities

By taking advantage of the secure online bill pay system, residents can conveniently manage their Town of Abingdon bills without worrying about safety of personal information.

Customer Service Support

If you have any questions or issues using the online bill payment system, the Town of Abingdon provides several customer service options:

  • Call: (276) 525-1464 for billing and payment questions

  • Email: [email protected]

  • Online help: FAQs and tutorials on the bill pay website

  • In person: Visit the Town Hall at 133 W. Main St, Abingdon, VA 24210

The finance department and customer service team are available to help troubleshoot any problems. Reach out for assistance logging in, making payments, or any other bill pay needs.

Paying bills doesn’t have to be a time-consuming hassle. The Town of Abingdon offers a user-friendly online bill payment system that allows you to securely manage multiple accounts from the convenience of your home. By following the step-by-step instructions, setting payment reminders, and leveraging available support, you can simplify bill pay the easy way. Give the Town of Abingdon online bill system a try and join the residents who have already streamlined their payments.

Welcome to Online Account Access for

Username: This website is protected by 128-bit SSL security
Password:
Logging in…
Forgot your password or username?
You need to be registered in order to view your account.
Quick Pay

Step one is to re-validate your account information, just like when you first signed up.

Just provide all of the information indicated below so we can validate your account and change your password.

When you signed up, we sent you a welcome email that contained your username. If you need us to, we can send it to you again.

Your Username:
Account Number:
ZIP Code:
Please wait… Cancel

If what you really wanted to do was register your account for the first time, just click here to get started.

Please choose a new password which is at least 6 characters long, including at least one number.

New Password:
Confirm New Password:
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First we need to retrieve and validate your service account by pairing your account number with other information that appears on your bill.

Account Number:
ZIP Code:
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Please indicate whether you are the owner or tenant of the property listed below.

Service Address:

If Washington County Service Authority has received written authority from the property owner authorizing you to act on their behalf and take full responsibility for the account, choose owner.

If Washington County Service Authority has received written authority from the property owner to provide you with a duplicate bill, choose tenant. This is required before you can create an online account access profile.

Please see our Terms of Service below for more details.

Cancel Please wait…
Account Number:
Name:
Service Address:
Mailing Address:

Please review the information above carefully. Is everything correct?

Account Number:
Name:
Service Address:
Mailing Address:

Now lets create your online profile and get you logged in. Note: Passwords are required to be a minimum of 6 characters in length and must include at least one number.

Username:
Email:
Confirm Email:
Password:
Confirm password:
Phone number:
I agree to the Terms of Service.
Please wait… Cancel

Fill out all of the fields below and remember…

  • You must use the same email you used when you signed up.
  • You will only receive an email if all of the information you provide here matches what we have on file.
  • For security reasons, failure to match information here will simply result in no email. That is, no on-screen notification will occur for mismatched input.
Your Email:
Account Number:
ZIP Code:
Please wait… Cancel

If your information matched what we have on file, you will get an email that contains your username. It may take a few minutes for your email to show up, and be sure to check that it was not filtered out as spam.

If you do not get your email, within 30 minutes, you will need to contact Washington County Service Authority at 276-628-7151 for further assistance. Welcome to our online payment website. All customers must first register your account online. You should have your latest bill handy to register your account. We accept Visa, MasterCard, Discover and E-Checks.

Town of Abingdon – Welcome Video

FAQ

What is the phone number for Abingdon Virginia?

We are also available to serve you by phone at 276-676-2282 and by email at [email protected].

Who is the treasurer of Abingdon, VA?

NAME
TITLE
Steve Trotman
Director of Finance
Tammy Baldwin
Treasurer

What is the meals tax in Abingdon VA?

There is hereby imposed and levied by the Town on each person a tax at the rate of 7% on the amount paid for meals purchased from any food establishment, whether prepared in such food establishment or not, and whether consumed on the premises or not.

How do you spell Abingdon, Virginia?

Abingdon, town, seat (1778) of Washington county, southwestern Virginia, U.S. It lies in the Blue Ridge highlands of the Appalachian Mountains, near the border with Tennessee, 15 miles (24 km) northeast of Bristol.

How do I contact the town of Abingdon?

(276) 676-6277 (This number will get you to Central Dispatch) 133 West Main Street Abingdon, VA 24210 Mailing Address: P.O. Box 789 Abingdon VA 24212 Like us on Facebook Like us on Facebook The Town of Abingdon is an Equal Opportunity Provider and Employer.

What is the address for the town of Abingdon VA?

133 West Main Street Abingdon, VA 24210 Mailing Address: P.O. Box 789 Abingdon VA 24212 Like us on Facebook Like us on Facebook The Town of Abingdon is an Equal Opportunity Provider and Employer. Search for:

What are the departments of the town of Abingdon VA?

Town of Abingdon, Virginia SearchMenu Home Government Code of Ordinances Employment Opportunities Departments Town Manager’s Office Police Department Fire Department Finance Department Financial Information Contracts and Agreements Community Development Department Economic Development & Tourism Information Technology Department Public Works

What is the after-hours phone number for Abingdon dispatch?

After-Hours Phone: (276) 676-6277 (This number will get you to Central Dispatch) 133 West Main Street Abingdon, VA 24210 Mailing Address:

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