Living in the town of Apex, North Carolina? You can now easily pay your utility bills online to the town of Apex with just a few clicks. Read this comprehensive guide to learn all about paying your water, electric, garbage collection and other utility bills online to the town of Apex.
Overview of Paying Utility Bills Online in Apex
The town of Apex offers a convenient online payment system for all your utility bills including:
- Water and sewer
- Electricity
- Garbage collection
- Stormwater
Below are some of the key benefits of paying your Apex utility bills online
- Pay anytime 24/7 through the website
- Multiple payment options – credit/debit card, e-check
- View current and past bills
- Set up automatic payments
- Get payment reminders
- Easy to register and start paying online
So let’s get started with step-by-step instructions to pay bills online to the town of Apex for your home utilities
Steps to Pay Apex Utility Bills Online
Follow these simple steps to pay your utility bills online to the town of Apex:
1. Visit Apex Utility Billing Website
Go to the official Apex utility billing website at:
https://www.apexnc.org/159/Utility-Billing-Customer-Service
This is where you can pay your water, electric, garbage and other utility bills online.
2. Click on “Pay Bill / View Utility Account”
On the utility billing page, click on the “Pay Bill / View Utility Account” button. This will take you to the online payment portal.
3. Login or Register an Account
If paying for the first time, click on register to create an account with your utility account number, email ID and password.
If already registered, simply login with your utility account number (or username) and password.
4. Select Pay Bills
Once logged in, click on “Pay Bills” to make a payment. Choose the utility bill you want to pay.
5. Enter Payment Details
Select payment mode – credit/debit card or e-check. Enter your card or bank account information.
6. Complete Payment
Carefully review the payment details and submit. You will instantly get a payment confirmation email and receipt.
And you’re done! By following these simple 6 steps you can pay your town of Apex utility bills online in just a few minutes.
Registering for Online Account Access
I recommend registering for online account access when paying Apex utility bills for the first time. This makes online bill payment faster for future bills.
Here is how to register on the town of Apex utility billing website:
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Provide your utility account number and verify using SSN or TIN.
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Create a username and password.
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Provide your contact information like email address and phone number.
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Accept the terms and conditions and submit.
Once registered, you can login anytime to:
- Pay utility bills online
- View current and previous bills
- Check payment history
- Set up autopay
- Update account information
- Receive paperless e-bills
So signup once and make online payments easily each month.
Apex Utility Services Offered
The town of Apex provides the below utility services to residents and businesses:
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Water – clean drinking water supply
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Sewer – wastewater management
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Electricity – reliable power supply through Progress Energy
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Garbage collection – trash and recycling pickup
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Stormwater management – drainage systems upkeep
You can easily pay all your utility bills online to the town of Apex by following the steps mentioned before.
Apex Utility Bill Payment Options
The town offers multiple options to pay your utility bills:
Online
- Through website using credit/debit card or e-check
- 24/7 availability makes online most convenient
Phone
- Pay by calling the utility billing department
- Automated payment system available 24/7
- Send check or money order to Town of Apex utility billing address
In-Person
- Pay at town hall in Apex during working hours
Drop Box
- Drop off check or money order in utility billing drop box at town hall
Paying online is the quickest and easiest way, allowing you to pay anytime from anywhere even via mobile device.
Utility Bill Payment Assistance in Apex
The town offers financial assistance for eligible low income families who are unable to pay their utility bills.
Some of the utility bill payment assistance programs in Apex include:
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Neighbors Helping Neighbors – Helps pay water/sewer bills
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Round Up Program – Round up utility bill to donate to assistance fund
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NC Project Share – Helps pay heating bills
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NC Housing Foundation – Helps with rent and utilities
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Salvation Army – May provide one-time utility bill assistance
So reach out to the Apex utility department to check if you qualify for any payment assistance programs.
FAQs on Paying Apex Utility Bills Online
Below are answers to some common questions on paying Town of Apex utility bills online:
How to get utility bill payment receipt online?
The payment confirmation email you receive can serve as your online receipt. You can also access payment receipts in your online account.
What is the utility bill pay deadline in Apex?
Bills are due 20 days after billing date for residential customers and 15 days for commercial customers. Pay on time to avoid any late fees.
Is there any fee for paying utility bills on the town’s website?
There are no additional service fees for paying your Apex utility bills online using e-check payments from bank account. Cards have a transaction fee.
How long does an online bill payment take to process?
Online payments via credit/debit cards and e-check are processed instantly in real time.
Can I set up auto-pay for my utility account?
Yes, you can enable auto-pay through your online account to make recurring automatic payments on the bill due date.
