Paying your electricity bill to Tri County Electric Cooperative doesn’t have to be a hassle. Tri County offers several convenient payment options to fit your lifestyle. In this article, I’ll walk you through the step-by-step process to pay online, through the mobile app, by mail, over the phone, or in person.
Online Payment
Paying online at Tri County’s website is easy, fast, and secure. Here’s how to do it
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Go to https //tri-countyelectricnet/pay-my-bill-online and click on “Pay My Bill Online”
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Enter your account number without the last two digits and use the same number as your password.
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Click “Submit. ” You may be prompted to create a new password and security question.
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On the payment page, enter your credit card or bank account information. Double check that all the details are correct.
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Enter the payment amount and click “Continue.” Carefully review the payment details on the next page.
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Click “Confirm Payment” to complete the transaction. Your payment will be immediately credited to your account.
Online payments can be made using credit cards, debit cards, or electronic checks. Tri County accepts Visa, MasterCard, Discover and American Express credit cards. I like paying online because it’s quick, safe, and I can do it whenever I want, even late at night.
One tip is to sign up for paperless billing. When your bill is ready to view and pay online, you’ll get an email telling you. This saves paper and makes the process even more streamlined.
Mobile App
For added convenience, Tri County Electric offers a free mobile app for iPhone and Android. You can download the app to pay bills, view usage history, report outages, and more.
To pay by mobile app:
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Download the Tri County Electric app from the Apple App Store or Google Play Store.
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Log in using your account number and password.
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Select “Pay My Bill” and enter your payment details.
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Review the payment information and confirm it.
Like the website, the app allows you to securely pay by credit/debit card or bank account instantly. The app also lets you opt-in to receive notifications when your bill is ready and when a payment is processed.
Pay by Mail
If you prefer to pay the old fashioned way, you can mail a check or money order to:
Tri County Electric Cooperative
PO Box 217
St. Matthews, SC 29135
Please allow 5-7 business days for mailed payments to reach Tri County and be applied to your account. Write your account number on the check or money order to ensure proper crediting.
While not as fast as online payments, mailing a check lets you pay your bill without needing a bank account or credit card. Just don’t forget to mail it in time to avoid late fees!
Pay by Phone
Tri County offers a pay-by-phone option that’s super quick and easy.
To pay by phone:
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Call 803-874-1215 (local) or 877-874-1215 (toll free).
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Speak to a representative and provide your account information.
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Provide payment details to debit your bank account or credit card.
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Stay on the line until the payment is processed and confirmed.
The phone system is available 24/7 for your convenience. Whether you prefer talking to a real person or using the automated system, paying by phone only takes a few minutes. Your payment will be immediately applied to your electric account.
Pay in Person
You can stop by any Tri County Electric office during business hours to pay your bill in person. Cash, check, money order, and credit/debit cards are accepted at the front desk. There are three office locations:
- St. Matthews – 561 Fort Dr, St Matthews, SC 29135
- Orangeburg – 1327 Columbia Rd, Orangeburg, SC 29115
- Sumter – 2740 Oswego Highway, Sumter, SC 29153
Office hours are Monday through Friday, 8 AM to 5 PM. If you can’t make it during regular hours, there’s a 24/7 express pay kiosk available in St. Matthews. This walk-up automated kiosk accepts cash, cards, and checks without needing to interact with an employee.
Paying in person gives you that face-to-face customer service that some people prefer. The front desk staff can answer any billing questions or help you set up recurrent payments. It’s a good option if you enjoy the personal touch.
Avoid Late Fees
To avoid late payment fees, make sure your Tri County Electric bill is paid before the due date shown on your statement. Bills are typically due around the 10th of each month. Late fees start at 1.5% of the unpaid balance.
Setting up recurrent payments through auto-draft or the online portal ensures your bill gets paid on time every month. I highly recommend automatic payments to avoid any late charges.
Review the payment options on Tri County’s website to choose the best billing and payment method for your needs. Reach out to customer service if you have any questions or issues paying your bill.
Other Billing Tips and Tricks
- Check for available energy assistance programs if you are struggling with bills
- Sign up for budget billing to get the same bill amount each month
- Track your daily usage on the online portal or app to identify waste
- Consider prepay billing to pay-as-you-go and avoid large bills
- Submit meter readings regularly if you have a non-communicating meter
- Get in touch early if you need to arrange a payment plan for your balance
- Notify Tri County immediately if your account information changes
Keeping your electric account in good standing with Tri County avoids interruptions to your service. Please reach out if you anticipate having trouble paying a bill – they can explain possible payment arrangements or assistance.
Choose the Right Option
As a Membership Corporation, Tri-County Electric is designed to assure that there is a continuing and reliable network of power supplied to each member’s home and workplace. A part of maintaining the stability of the Corporation is ensuring that each member has options for how to pay their bill that makes it easier for each household and business.
As members of the Electric Corporation we each recognize that we are stronger when we invest in our future together. Each of us is committed to supporting our network’s ability to protect for our collective future that supports economic growth and provides for the safe and carefully maintained power lines that supply our needs each day.
With an elected Board of Directors and a staff dedicated to careful stewardship of every investment, the future of our electricity supply is bright.
We all recognize that this is possible only because each or us, as members of the corporation, is committed to paying our bills each month so that our Corporation is able to continue to provide service.
Be sure to log into you account to update your telephone contact number. Found on the App’s “My Account” tab, the phone number listed there is what Tri-County Electric uses to contact you regarding Power Outages.
You may also download our convenient free app!
To help you keep up with your account, all members are encouraged to download the FREE TCEMC App on Google Play Store or the Apple Store.