Managing Your Electricity Bill with Trinity Valley’s Online Payment System

Paying your electricity bill on time each month is an important part of being a responsible homeowner or renter However, remembering due dates, mailing payments, and keeping track of account balances can be a real hassle. Thankfully, Trinity Valley Electric Cooperative makes it easy and convenient to pay your electricity bill online through their user-friendly SmartHub system In this comprehensive guide, we’ll walk through everything you need to know about setting up an account, making payments, viewing usage history, and more.

What is Trinity Valley Electric?

Trinity Valley Electric Cooperative (TVEC) is an electric utility company that provides electricity to over 30,000 homes and businesses across seven counties in North Texas. Headquartered in Kaufman, TVEC is a not-for-profit electric cooperative owned by its members. They are dedicated to providing safe, reliable, affordable electric service to their customers.

Why Pay Your Electric Bill Online?

When you use SmartHub to pay your TVEC electric bill online instead of by mail, you get a number of benefits:

• Convenience You can pay in your pajamas at home or on the go from your smartphone. No need to mail a check and hope it arrives on time.

• Security: Payments are processed by a secure payment gateway. You won’t have to worry about checks getting lost or stolen.

• There is a lot of flexibility: you can pay one time or set up automatic monthly payments.

• Simplicity: View your current balance and payment history all in one place. Avoid late fees by paying on time.

• Savings: Go paperless by opting out of mailed paper bills. Save money on stamps by paying electronically.

• Control: Get notifications when your bill is ready and when payment is due. Monitor real-time usage with smart meter integration.

How to Sign Up for an Account

Signing up for a SmartHub account is easy and only takes a few minutes. Just follow these steps:

1. Go to tvec.smarthub.coop or download the SmartHub app on your mobile device.

2. Click “New User” to begin the registration process.

3. Enter your TVEC account number and the last name on the account.

4. Create a username and password. Be sure to choose a password that is strong and secure.

5. Provide an email address and choose your delivery preferences for e-bills.

6. Review the terms and conditions and click “Agree” to complete your registration.

Once your account is created, you can start managing payments and tracking your usage right away! Be sure to log in regularly to stay on top of your bill.

Making Payments Through SmartHub

The key benefit of SmartHub is the ability to pay your TVEC electricity bill conveniently online. To make a one-time payment:

1. Log in to your SmartHub account.

2. Locate the “Billing & Payments” section.

3. Click the “Pay Now” button.

4. Enter the payment amount (your current balance or any portion to make a partial payment).

5. Select whether you want to pay with a credit/debit card, checking account, or PayPal.

6. Enter your payment details and submit.

7. The payment will be immediately processed and posted to your TVEC account.

For recurring payments, you can set up autopay to have your bill paid automatically each month on the due date using your default payment method. It’s like setting up autopill pay but for your electricity bill!

Viewing Your Usage and Billing History

In addition to making payments, SmartHub also allows you to monitor your household’s energy consumption and view past bills.

To see your usage:

1. Go to the “Usage” tab.

2. View graphs of your current month’s daily usage compared to previous periods.

3. Click on any bar to see exact kilowatt hour usage for that day.

4. Filter by timeframe (month, year, date range) to analyze trends.

To view billing history:

1. Go to the “Billing & Payments” tab.

2. Click “View Bill History”.

3. Select a bill month/year from the drop down menu.

4. The bill summary, usage details, transaction activity and any account messages will be displayed.

5. Click “Printable View” to pull up a PDF of the entire bill.

Analyzing your household’s usage patterns and past billing periods helps identify areas you can reduce energy consumption and save money!

Going Paperless with E-Bills

Enrolling in paperless billing is an easy way to reduce clutter and go green. With SmartHub, you can receive, view, and pay bills electronically.

To enroll:

1. Go to “Profile” then “Notifications”.

2. Click edit next to “Paperless Billing”.

3. Select the option to go paperless for billing.

4. Agree to the terms and conditions.

5. Save your preferences.

Once enabled, you’ll receive an email notification when the new e-bill is ready. Log in to SmartHub and go to the billing tab to view it. The detailed information contained in electronic bills is exactly the same as paper. Plus, you’ll have 24/7 access to current and past bills to refer back to. Less paper is better for the planet and your wallet!

Mobile Access On-the-Go

The SmartHub app allows you to stay in control of payments, usage monitoring, and account management from anywhere using your mobile device. The Android and iOS apps are free to download and offer the same functions and convenience as the web version.

Key features of the mobile app include:

• Pay bills immediately with a few taps. Use your camera to scan the bill for fast payment posting.

• Set up push notifications for bill reminders, due date notices, payment confirmations, and outage alerts.

• View usage data and graphs to identify times/events causing spikes.

• Securely store payment information for quick access.

• Access account info and billing history from anywhere, even offline.

• Contact customer support and report outages.

With so much functionality packed into SmartHub, both web and mobile app versions, paying your Trinity Valley electricity bill has never been simpler! This modern digital solution saves time and gives you greater control and visibility over your account. Sign up for an account today to get started!