Paying your monthly utility bills is a necessary task, but it doesn’t have to be a hassle. True Natural Gas offers customers multiple convenient ways to pay their natural gas bill. You can easily pay online, through the mobile app, by phone, by mail or in person. Read on to learn about the various True Natural Gas bill pay options and how to take advantage of them.
Online Bill Pay
The fastest and most convenient way to pay your True Natural Gas bill is online through their website. Here are the simple steps to pay online:
- Go to www.truenaturalgas.com and click on “My Account” at the top of the page.
- Select “View and Pay Your Bill Online.” This will redirect you to the payment portal.
- Log into your True Natural Gas account. If you don’t have an account, you’ll need to set one up first.
- Choose your desired payment method – credit card, debit card, or bank account.
- Enter your payment info and submit.
Online payments can be made as one-time payments or as recurring automatic payments Setting up auto-pay ensures your bill gets paid on time each month
When paying online the payment processes through Southeastern Data Cooperative. Your credit card statement will show the payee as “SEDC Utility Payment.” This is normal for True Natural Gas bill payments.
Mobile App
For extra ease of use, you can get the True Natural Gas app for your phone and pay your bill through it. Simply login to your account, enter your payment details, and submit. The simple mobile app lets you pay quickly and easily from your phone or tablet.
Pay By Phone
If you prefer to speak to someone directly, you can pay your True Natural Gas bill over the phone by calling 1-770-502-0226. Have your account information ready along with your payment details. Phone payments can be made 24/7 using the automated payment system.
Pay By Mail
To pay your bill by mail, detach the payment stub from your paper invoice and enclose it along with a check or money order. Make sure your account number is written on the payment. Send your mailed payment to:
True Natural GasPO Box 530812Atlanta, GA 30353
Allow 5-7 days for mailed payments to process. Payments must be received by the due date to avoid late fees.
Pay In Person
You can also pay your True Natural Gas bill in person at one of their authorized payment locations:
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True Natural Gas – 807 Collinsworth Rd, Palmetto, GA 30268
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Walmart – 535 S Hwy 27, Carrollton, GA 30117
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Kroger – 1080 Highway 16 W, Griffin, GA 30224
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Publix – 1350 State Route 20, McDonough, GA 30253
At these locations, you can pay by cash, check or credit/debit card. Your payment will be applied to your account immediately.
Payment Plan Options
If you’re struggling to pay your bill in full, True Natural Gas offers payment arrangements. By calling customer service, you can set up a payment plan that allows you to pay smaller installments over time. Payment plans help avoid service disconnection when facing temporary financial hardship.
They also offer special payment assistance programs for senior citizens and low-income customers.
Late Payments and Fees
Bills are due by the due date printed on your invoice, typically around the 5th of the month. If payment is received after the due date, a late payment fee is assessed. This fee is 1.5% of the past due amount.
To avoid fees, setup automatic payments or pay early through the quick online bill pay system. Late payments can also impact your credit score.
Account Management Tips
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Update your contact information if you move or change phone numbers, so you continue receiving bills.
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Opt for paperless billing by going paper-free. This allows faster payment and saves trees.
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Monitor your usage by regularly checking your account online. This helps detect leaks or other issues.
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Compare rate plans annually to ensure you’re on the most cost-effective natural gas plan.
Paying your True Natural Gas bill is quick and painless when you use one of their convenient payment methods. Optimize costs by paying on time and in full each month. Contact customer service if you ever have questions about your account or bill pay.
Options for Paying Your True Natural Gas Bill
At True Natural Gas, we understand customers have preferences when paying their bills. We recently made upgrades to our payment portal and phone app to make the bill pay experience as smooth and as fast as possible. Paying your bills shouldnt be an all-day affair, and at True Natural Gas, it doesnt have to be.
When you go online to pay, you may notice you’ve been rerouted to utility.org. Some customers wonder if this is supposed to happen. Rest assured that it is. True Natural Gas is a subsidiary of Coweta-Fayette EMC (CFEMC). So if you see this reference as you pay your bill, it is normal and not cause for concern.
Other things to note: You may not pay your True Natural Gas through our chat feature, and you must be in the U.S. at the time of payment.
Please see our Payment Options tab to learn more about how each payment method works when paying your gas bill. If you have any questions or concerns about bill pay or payment methods, please contact our customer service team for more assistance.
Paying Through Our Online Portal
Paying your True Natural Gas bill through our online portal makes your life easy. Our online portal is user-friendly, so you can pay your bill quickly every month. Follow the steps below to pay your True Natural Gas bill online:
- Visit the following webpage for our online portal: https://www.truenaturalgas.com/.
- Select “My Account” at the top of the page in the banner.
- Click “View and Pay Your Bill Online.” The website will take you to our EMC payment portal. This is where you’ll be able to make a payment for your gas bill.
- Log in to your True Natural Gas account. If you don’t already have an online account in place, you will need to set one up before you can continue to pay your bill online. Need help creating an account? Watch this brief video overview for help.
- Simply pay your online bill here, with any of the payment methods listed above. Now, you’re all set!
If you have any questions about paying your True Natural Gas bill, please dont hesitate to reach out. Were here to help!
Your Monthly Natural Gas Bill: Understand Your Charges
How does true natural gas pay my bill?
The hassle-free way to pay your bill. True Natural Gas automatically drafts your bank account on the bill’s due date. True Natural Gas automatically drafts your credit card on the bill’s due date and then sends a statement showing energy use for the month.
How do I pay my natural gas bill online?
Access your account information and pay your bill online. You must have a valid password to access your account. View a detailed breakdown of your monthly bill from True Natural Gas. We accept a variety of payment types for your convenience. Explore our Customer Handbook for extra information regarding your account.
Does true natural gas accept credit cards?
True Natural Gas accepts Visa, MasterCard, or Discover by phone, walk-in, or Internet payments. When paying by credit card, True Natural Gas does not charge you a convenience fee. If you prefer not to use a credit card, you can still pay on the Internet by e-check. View your bill and pay by credit card or e-check through this website.
What services does true natural gas offer?
To make billing even easier, True Natural Gas offers these helpful services: If you’re a Coweta-Fayette EMC electricity customer, we offer the simplicity and convenience of one monthly energy bill. A residential customer may be offered the option with True Natural Gas’ approval to use a Budget Bill payment method.