How to Pay Your United Utilities Services Bill Online: A Step-by-Step Guide

It’s important to pay your utility bill on time every month to avoid late fees and service interruptions. For United Utilities Services customers, the fastest and easiest way to make sure their payment is received and processed quickly is to pay online through their website. This complete guide will show you how to create an online account and pay United Utilities Services online.

Getting Started with Online Account Creation

To pay your United Utilities Services bill online, you must first make an account on their website. Here’s how simple it is:

  1. Go to https://uus.relia-bill.com and click on “Login/Sign Up” in the top right corner.

  2. Select the “First Time User Sign Up Here” option

  3. Enter the security code printed on your latest paper bill statement

  4. Create a unique username and password. Be sure to choose a password you can remember easily.

  5. Agree to the website’s terms of use and privacy policy.

  6. Click “Register” to complete the account creation process.

Once your online account is created, you can start managing and paying your United Utilities Services bills completely online.

Linking Your Account to Your Utility Service

Before you can view and pay your bills, you’ll need to link your newly created online account to your specific United Utilities Services account.

Here are the steps to link your accounts:

  1. After logging into your online account, click on “Link Your Account” in the sidebar.

  2. Enter your United Utilities Services account number, which is printed on your paper utility bills.

  3. Enter your service address exactly as it appears on your bills.

  4. Read and agree to the terms and conditions.

  5. Click “Link Account”.

Once the accounts are linked, all of your account details, billing history, and balance due will automatically populate in your online account.

Viewing and Paying Your Bill Online

Whenever a new utility bill is generated, you’ll receive an email notification letting you know your new statement is ready to view and pay. Simply log into your online account to access your latest bill.

Here are the steps to view and pay your bill:

  1. Log into your online account on the United Utilities Services website.

  2. Your current balance due will be displayed on your account dashboard. Click “Pay Now” to start the payment process.

  3. Review your account balance and due date. Click “Continue” to proceed to payment.

  4. Enter your payment amount and select your payment method. United Utilities Services accepts all major credit cards, debit cards, and electronic checks.

  5. Carefully enter your payment details including card number, expiration date, and security code.

  6. Review all payment details thoroughly before submitting payment.

  7. Print or save your payment confirmation page and confirmation number.

That’s all there is to it! By setting up automatic monthly payments, you can ensure your bill is paid on time every month without any hassles.

Helpful Tips for Managing Your United Utilities Services Account

  • Check your email: After creating an online account, all billing notifications will be sent electronically to your email. Be sure to open billing emails so you don’t miss any important updates.

  • Go paperless: Reduce clutter and save trees! Opt-in to paperless billing so all of your statements are viewable online only.

  • Set up autopay: For complete peace of mind, set up automatic monthly payments so your bill is paid on the due date without you having to remember.

  • Update your payment method: If your credit card expires or is lost/stolen, log in and update your payment method right away to avoid interrupted service.

  • Monitor your usage: Keeping tabs on your monthly water usage can help detect leaks and identify usage spikes.

Paying your utilities doesn’t have to be a chore. By leveraging the convenience of online payments with United Utilities Services, you can save time and avoid late fees each month. Their online account management portal makes monitoring usage and budgeting for your bill smooth and simple. Sign up for an online account today and take control of your utility payments!

Pay by Direct Debit

The most popular way our customers pay their bill

Find a payment plan thats right for you

Other ways you can pay your bill
Automated payments line
Did you know you can check your balance and pay your bill using our automated card payments service using your debit or credit card? Please call 0800 980 6050 and have your account number ready.
Internet banking, standing order, BACS

If you pay your bill using your own internet banking service, standing order or BACS, please take the appropriate action to amend your payment instruction, as required.

Our banking details are:

NatWest Bank PLC Sort code: 010917 Account number: 58933956

Don’t forget to include your United Utilities account number (which you can find on a recent water bill) in your reference when making a bank transfer payment.

Pay by cash

Take your bill or United Utilities Payment Card with you to either:

  • a Paypoint outlet
  • a Payzone outlet
  • the Post Office

There are no counter fees for cash payments at Paypoint, Payzone stores or Post Offices.

At your bank

You can pay at your own bank or building society; just take your bill with you. You can pay by cash or with a cheque made payable to United Utilities Water Limited.

Please be aware that some banks and building societies will charge for this service.

By cheque
Please make your cheque payable to UU Payments, PO BOX 347, Lowton Way, Sheffield, S98 1EN. Do not send cash through the post. Please remember to write your customer account number on the back of the cheque (you can find your account number on the top right of your bill).

If you are having trouble paying your bill, we are here to help. Get in touch and find out how we can support you.

Our lowest bill guarantee means its easier than ever to reduce your water bill

Download our mobile app

The easiest way to pay your bills, submit meter reads and report leaks

How your bill is calculated

FAQ

How do I get United Utilities?

To get your account set up simply give us a call on 0345 026 7661 and our friendly team will be able to help you with the lowest tariff, talk you through the easiest payment options, and discuss any additional support or requirements you may have.

How often do you pay a water bill in the UK?

We’ll send your bill every six months based on an actual meter reading whenever we can. If we send you an estimated bill, we’ll adjust your bill when the meter is next read. Or, if safe to do so, you can read your own meter and let us know your meter reading here. We’ll then send you an updated bill.

How do I pay for United utility services?

Once you’ve completed registration, login to your account and choose the Pay Now option located on the top right part of the page. Take note that United Utility Services accepts payments via debit card, credit card or through a checking account. Based on your chosen payment option, enter the required information marked with red spaces.

How do I pay my United Utilities water bill?

Don’t forget to include your United Utilities account number (which you can find on a recent water bill) in your reference when making a bank transfer payment. There are no counter fees for cash payments at Paypoint, Payzone stores or Post Offices. You can pay at your own bank or building society; just take your bill with you.

Does United utility services offer a direct payment plan?

United Utility Services offers a one-step Direct Payment Plan which prioritizes your convenience and peace of mind by having payments made automatically using your savings or checking account. Another great benefit is that you won’t need to change your current banking relationship to take advantage of this service.

What services does United utility services provide?

United Utility Services provides custom energy and water billing services. We provide these services for water, gas and electricity to multifamily, residential and commercial properties. This portal enables our residents and property managers to view invoices, enroll in e-bill, and to make online payments.

Leave a Comment