A necessary part of life is paying your bills on time every month. But for many of us, mailing checks and keeping track of due dates can seem like extra work in a world that is becoming more and more digital.
If you are a customer of Utility Billing Services (UBS) for your water, electric, gas, or other utilities, you have the option to pay your bill quickly and easily online. Read on for a complete guide to setting up and using UBS online bill pay.
Overview of Utility Billing Services
Utility Billing Services provides centralized utility billing and payment processing services for municipalities and utility companies across the United States.
If you live in an area serviced by UBS, you will receive a single monthly invoice from them that consolidates charges for all your utilities like water, sewer, sanitation, gas, and electric. UBS handles payment processing on behalf of your local utility providers.
Benefits of Paying Your UBS Bill Online
Paying your UBS utility bill online provides a number of advantages:
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Convenience – Pay anytime, anywhere with an internet connection. Avoid mailing checks or visiting a payment center
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Payment tracking – Monitor when payments are made and confirm they are applied to your account.
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Paperless billing – Reduce clutter and help the environment by going paperless.
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Get emails or texts when your bills are ready and when they’re due. Never miss a payment.
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Payment history – View past statements and payment information easily in your online account.
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Automatic payments – Set up recurring payments from a checking account or credit card so bills get paid on time without any effort.
How to Sign Up for UBS Online Bill Pay
Signing up to manage payments through your UBS account online is quick and straightforward.
Step 1: Register for Online Account Access
Begin by visiting www.ubill.watersystems.com. Click on “Register” in the top menu.
You will need to enter some basic personal information like your UBS account number, name, email address, and phone number. Make sure everything matches your billing details exactly.
Accept the terms and conditions and click “Submit Registration” when complete.
Step 2: Activate Your Account
Check the email address you provided when registering. UBS will send you a message with an activation link.
Click the link to verify your email and activate your online account access.
A new page will appear where you can set your account password and security questions. Your registration is now finished!
Step 3: Explore Your Online Account
When you log in with your email and password, you will see your account dashboard. Here you can view open invoices, make one-time payments, set up autopay, update personal details, view payment history, and more.
Take a few minutes to familiarize yourself with the account portal. Menu options are available across the top for easy navigation between pages.
Making One-Time Payments Online
Once registered, paying your UBS bill online takes just a few clicks:
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Log into your account and go to the One-Time Payment page.
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Select the open invoice you wish to pay.
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Enter your payment amount and select a payment method. Options include ACH e-check, debit or credit card.
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Click “Continue” and fill in any necessary payment details for your selected method.
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Review the payment summary and click “Submit Payment” when ready.
One-time payments are applied to your account immediately on successful submission. You will receive a confirmation email with details of the transaction.
Setting Up Automatic Payments
For maximum convenience, you can enable automatic payments through your UBS account. This automatically pays your bill from a selected payment method each month on the due date.
To set up:
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In your account, go to AutoPay Program. Click “Add New AutoPay Account”.
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Choose your payment source, either a bank account or credit/debit card.
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Enter details for the payment account and click “Next”.
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Review the terms and settings. Check the box to authorize automated payments.
Once enabled, UBS will withdraw your utility payment on the due date of future invoices. You will receive an email confirmation each time. Enjoy the convenience of going fully automated!
Getting Account Alerts and Reminders
Another useful feature of the UBS online portal is custom account alerts. These allow you to receive automatic notifications about your bill and payments via email or SMS text message.
To set up alerts and reminders:
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Go to Notifications in your account menu.
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Click “Add New Notification” and select the trigger event, such as an upcoming due date.
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Choose either email or text message as the delivery channel.
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Specify the advance notice you want for this alert.
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Review and confirm the details.
Alerts and reminders ensure you never miss a payment or end up with a late fee again! Set them up to stay on top of your utility bills with ease.
Troubleshooting Payment Issues
Despite the convenience of online payments, you may occasionally run into problems getting a transaction processed correctly. Here are some troubleshooting tips:
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Confirm your payment method has sufficient funds or credit available.
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Check for typos in any payment account details you entered.
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Contact your bank or card issuer if you receive a nonsufficient funds notice.
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Verify your billing address exactly matches your payment account details.
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If an error persists, contact UBS customer support for assistance.
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Wait 1-2 business days for payments to fully process before following up.
With a few precautions, paying online through Utility Billing Services is generally quick and hassle-free. Take advantage of their digital tools to simplify managing your monthly utility expenses.
Additional Ways to Pay Your UBS Bill
While online bill pay is preferred for convenience, UBS does offer other payment channels if needed:
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Mail – Detach payment stub from bill and mail with check to address listed. Allow 7-10 days for processing.
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In person – Some municipalities have authorized pay stations that accept UBS payments in cash or check.
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Phone – Call the UBS payment line and use automated system or speak to an agent. Fees may apply.
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Auto draft – Sign up to have payment automatically deducted from your bank account each month.
Go digital to maximize simplicity and rewards when paying your essential utility expenses. UBS online bill pay puts you fully in control with just a few clicks.
One-Time Automated Telephone Payments
Pay your bill fee-free with a Checking Account through the Paymentus automated system at 1.833.245.1947. You may also make payments using a Credit/Debit Card; however, a $2.49 third-party convenience fee will apply.
Paying online is only half of the benefit, by going paperless and not receiving paper invoices, you can increase the effect you can have on the environment. There are several ways reducing paper consumption helps the environment, including saving trees and using less gas. According to the PayItGreen AllianceTM, if one in five households were to switch to electronic payments, statements and bills, we could collectively save 1.8 million trees each year and avoid using 103 million gallons of gasoline to mail bills, statements, and payments.
Central Arkansas Water provides a variety of ways to pay your utility bill.
This program allows you to automatically pay your monthly bill through your checking or savings account. This service is free to you and is the easiest, most dependable, and most convenient way to pay your monthly bill. Simply go into your online account profile to sign up for FREE.
Utility Billing Services (UBS) provides the online bill payment (e-payment) option through Paymentus. This option is for customers who prefer the convenience of paying their monthly bill in a safe and secure Internet environment, without the need to leave the home or office. To begin the online account management and bill payment process, click here. Please have your Utility Billing Services account number available. You may also make a one-time payment, click here. Paymentus charges a $2.49 convenience fee for each Internet Credit or Debit Card payment.