Paying your medical bills can be a hassle. However, UW Health offers easy online bill pay through their patient portal, MyChart In this comprehensive guide, I’ll walk you through the process of paying your UW Health bill online using MyChart
Overview of UW Health Billing
Let’s first review some key points about UW Health billing
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After receiving care from UW Health, you’ll get a bill in the mail or emailed to you. This bill totals up charges from all your visits, tests, etc.
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Your bill has a due date, usually 30 days from when it was issued. Late fees apply if you don’t pay by the due date.
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UW Health offers several ways to pay your bill – by mail, phone, auto-pay, or online through MyChart.
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MyChart is the easiest and fastest way to pay your UW Health bills online.
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In MyChart, you can see your bills, make one-time payments, set up recurring payments, and change how you pay.
Now let’s look at how to use MyChart for easy UW Health bill payment.
Signing Up for a MyChart Account
You need an account before you can pay your bills through the MyChart patient portal. Here are the steps to sign up:
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Go to mychart.uwhealth.org and click Sign Up Now.
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Enter your demographics like name, email, birthday, etc.
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Create a username and password for your account.
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Choose security questions in case you ever forget your password.
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Verify your identity by answering questions about your personal history.
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Accept the terms and conditions.
After signing up, UW Health will review and activate your account within 2-3 days. You’ll get a confirmation email when it’s ready to use.
Logging Into Your MyChart Account
Once your MyChart account is activated, follow these steps to log in:
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Go to mychart.uwhealth.org and enter your username and password.
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Select your security image and phrase to confirm your identity.
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Enter the code sent to your verified email or phone number.
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Click Sign In.
You’ll now be logged into your MyChart portal and can access your health information.
Viewing & Organizing Bills in MyChart
To view your bills, use these steps:
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Click on the Billing tab in MyChart.
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Select Bill Summary to see your account balance and a list of all bills.
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Click into any bill to see the detailed charges, adjustments, payments, etc.
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Use the Filters button to search for specific bills by date, provider, status, etc.
You can also set up folders to organize bills by family member, service type, or other categories for easier management.
Making One-Time Payments in MyChart
If you just need to make a single payment, here is the process:
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Under Billing, choose Make a Payment.
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Enter the payment amount – choose from preset amounts or enter a custom amount.
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Select a payment method – card, bank account, HSA, etc.
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Review the details and submit payment by clicking Pay Now.
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The bill balance will update instantly and you’ll get a receipt via email.
One-time payments are great for immediately paying a specific bill or covering a portion of your balance.
Setting Up Recurring Payments
For hands-off bill payment, set up automatic recurring payments in MyChart:
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Go to Payment Plans and select Create a New Plan.
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Choose Automatic Payment Plan.
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Select the day of the month for payments to process.
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Enter the payment amount for each period.
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Choose your payment method.
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Review and submit the plan.
Recurring payments will now automatically deduct on the same day each month, keeping your bill paid!
Managing Payment Methods
To pay bills through MyChart, you need to register valid payment methods like credit/debit cards, bank accounts or HSAs.
To add a new payment method:
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Go to Payment Methods and click Add.
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Enter details for your credit/debit card or bank account.
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Your payment method will be validated and added to your account.
You can remove outdated cards, update expired ones, set a default method, and switch between payment methods anytime.
Getting Billing Alerts and Reminders
To avoid forgetting payments, set up billing alerts in MyChart:
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Under Account Settings, choose Notifications.
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Click Add Billing Notification.
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Select triggers like an upcoming due date, new bill, payment failure, etc.
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Choose to get alerts by text, email or MyChart message.
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Save the notification and you’re all set!
Alerts ensure you never miss a payment deadline. You can add multiple alerts for different events.
Getting Help with Bill Pay Issues
If you have trouble with MyChart billing or payments, there are resources to help:
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MyChart has an online knowledge base and support articles on billing.
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You can use the MyChart Chat feature to message UW Health support.
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Call the UW Health billing department at the number on your statement.
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Talk to the billing staff at your clinic or hospital location.
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Schedule an appointment to go over billing questions in-person.
Get an estimate for care
UW Health can provide a price estimate of what a procedure or treatment will cost, based on total charges for the same services, and how much you may be responsible for paying based on your insurance coverage. Please note that final charges may be different based on the actual services received and supplies used.
An estimate is the predicted amount your medical services will cost you. This includes information on what total charges have been in the past for this same service, as well as, what your personal out of pocket costs could be based on your insurance benefits.
Help when you need it
UW Health offers a financial assistance program to help people who are unable to pay for their medical services they receive.
Patient’s may be able to get financial help if they are not insured, underinsured, do not qualify for government assistance (for example Medicare or Medicaid) or it is hard to pay for care at UW Health.
How to Pay Utility Bills with Ucard (UnitedHealthCare)
FAQ
What number do I call to pay my UW health bill?
How do I contact UW billing?
Does uw health use MyChart?
What is the fax number for UW Health?
How do I contact UW Health?
To help us provide the best possible service to you, we encourage you to contact us as early as possible — before services are provided and costs are incurred. For assistance, call (877) 278-6437 in Wisconsin or (800) 305-8010 in Illinois. Does UW Health provide care for patients without insurance? How do I find out if I qualify for Medicaid?
How do I Activate my uwhealth account?
Take one of the following steps: Sign up at mychart.uwhealth.org: Instantly activate your account by going to mychart.uwhealth.org and selecting Sign Up Now, then Sign Up Online, then 3rd Party Identity Validation. Follow the process to validate your identity.
How do I contact UW Medicine?
If you have any questions regarding your statement and balance billing, contact Patient Accounts and Support Services at 206.520.0400 or 1.855.520.0400. UW Medicine offers financial assistance, under its Financial Assistance policy, to eligible patients unable to pay for emergency or other medically necessary care.