Paying your monthly electric bill to Vec Crossville Tn should be simple and hassle-free. Vec offers several convenient payment options to fit your needs including online, phone mail, auto-pay and in person. In this comprehensive guide, I’ll walk through the various ways you can pay your Vec electric bill so you can choose the best method for you.
Pay Online via SmartHub
The fastest way to pay your Vec Crossville Tn bill is through SmartHub the online account management system. SmartHub allows you to easily view and pay your bill at any time from your computer or mobile device.
To use SmartHub, first visit vec.org and click on “Account Login” in the top right. This will take you to the SmartHub login page. If you’re new to SmartHub, click “New User” and enter your account information to register.
Once logged in online or in the SmartHub mobile app, you’ll see your current Vec bill front and center. Review the charges, then click “Pay” and enter your payment amount. The system accepts all major credit cards, debit cards, and bank account payments.
Through SmartHub you can also set up paperless billing, view your electricity usage, set payment reminders, and more. It’s the most comprehensive way to manage your Vec account 24/7.
Pay by Phone
To make a payment over the phone, call Vec’s automated pay-by-phone system at 844-293-2632. The system is available 24 hours a day, 7 days a week.
When prompted, enter your 10-digit Vec account number followed by the # sign. Then enter the amount you wish to pay. The system will guide you through selecting a payment method and confirming your payment details.
The pay-by-phone system accepts Visa, Mastercard, Discover and electronic checks. Have your payment information ready before you call. Payments made before 3:00 PM CST on a business day are applied the same day.
Pay by Mail
If you prefer, you can mail your Vec Crossville Tn payment to the address printed on your monthly bill statement.
To pay by mail, enclose the payment stub from your bill along with a check or money order made payable to Vec. Make sure to write your Vec account number on the memo line.
Mail your payment at least 5 business days before the due date to ensure it’s received on time. Late payments will incur a penalty fee.
Pay In Person
You can pay your electric bill in person at Vec’s district office located at 2511 Highway 70 E in Crossville, TN 38555.
The office is open Monday through Friday from 8:00 AM to 4:30 PM. You can pay using cash, check, money order or any major credit/debit card. Make sure to bring your latest bill with you so the proper account can be credited.
Paying in person gives you the chance to ask questions about energy efficiency upgrades, billing issues or payment arrangements if needed. Vec’s staff is available to assist you.
Enroll in Auto Bill Pay
For maximum convenience, sign up for Auto Bill Pay through SmartHub. With Auto Pay, your monthly Vec bill is paid automatically on the due date from your bank account or credit card.
To enroll, open SmartHub and click on “Auto Pay” under the Billing & Payments tab. Read and accept the terms and conditions, then enter your preferred payment method.
Once setup, you don’t have to think about paying your bill each month – it’s handled automatically. Auto Bill Pay gives you peace of mind your payment is always on time.
Make a Partial Payment
If you can’t pay your full balance due, Vec allows you to make a partial payment to your account. Partial payments can be made online, by phone, mail or in person.
Please note partial payments are applied to your oldest charges first. You are still responsible for paying the remaining balance by the due date to avoid late fees.
Get Payment Assistance if Needed
We know financial challenges can come up unexpectedly. If you’re struggling to pay your bill, Vec wants to help. They offer several payment assistance programs, including:
- Deferred Payment Plans – Arrange an extended payment schedule without late fees
- Project Help – Get up to $300 in emergency bill payment assistance
- Budget Billing – Pay a fixed amount each month to even out seasonal highs and lows
Contact Vec’s customer service team at 877-836-3234 to discuss your unique situation and the personalized payment options available to you. They’ll create a plan to fit your needs.
We’re Here to Help You Pay Your Bill
How do I make an online payment to my Volunteer Energy Cooperative account?
Making an online payment to your Volunteer Energy Cooperative account is a quick and easy process. First, you will need to register your account with the cooperative if you have not already done so. This can be done online or over the phone. Once your account is registered, you can make payments directly from your bank account or through a major credit/debit card. To make your payment, locate the “Pay Bill” link on the Volunteer Energy Cooperative website and click on it to be directed to an online payment page. Here you will be prompted to enter your account number, payment amount, and payment method. you will need to click the “Submit” button which will authorize the payment to go through. After the payment has been processed, you will receive a confirmation email and your payment will be posted to your account.
Volunteer Energy Cooperative Rebates & IncentivesVolunteer Energy Cooperative offers a variety of rebates and incentives to promote energy efficiency. Homeowners and business customers are eligible for a variety of programs and services that can help save money, reduce energy use, and protect the environment. Some of the most popular programs include the following:
Solar Portable Power StationOne Hour to Charge, All Day to Power:①1,152Wh Capacity；②2,700W output; ③4 Recharging Ways (AC/Solar/Car/Generator);