How to Pay Your Vectren Bill Over the Phone

Vectren makes paying your gas and electric bill easy and convenient. You can pay by mail, online, or for fast service, over the phone. Paying your Vectren energy bill by phone is quick, secure, and helps avoid late fees.

In this article we’ll walk through the benefits of phone payments and provide step-by-step instructions for paying your Vectren bill by phone.

Benefits of Paying Your Vectren Bill By Phone

Paying your monthly Vectren bill over the phone offers these advantages:

• It’s fast – Complete your payment in just a few minutes without leaving home.

• It’s available 24/7 – Call anytime, day or night, to pay your bill

• It’s secure – Vectren keeps your payment info safe using encryption.

• It’s convenient – Avoid driving to a payment center or finding stamps.

• It’s reliable – Talk to a live agent to immediately process your payment.

• It’s proactive – Take control of due dates to avoid late fees.

• It’s helpful – Agents can explain charges, set up payment plans and more.

• It’s flexible – Make one-time payments or set up recurring payments.

• It’s simple – Just call and follow the prompts with your payment info ready.

Paying over the phone lets you take care of your bill quickly and know it’s been handled.

How to Pay Your Vectren Bill by Phone

Follow these simple steps to pay your Vectren bill by phone:

1. Call Vectren at 1-800-227-1376.

2. Select the “Make a Payment” option when prompted.

3. Choose either “Gas” or “Electric” for the type of payment.

4. Enter your 10-digit Vectren account number.

5. Select your payment amount when prompted:

• Minimum due
• Total balance
• Custom amount

1. Provide your debit or credit card number, expiration date, and CVV code.

2. Authorize the payment amount to be charged.

3. Note down the confirmation number at the end.

The whole call takes about 5-10 minutes. Vectren processes payments made before 7 PM EST same day to avoid late fees.

Tips for Paying Your Bill By Phone

Follow these tips for smooth phone payments:

• Have your account and payment info handy before calling.

• Double check account numbers to enter them correctly.

• Get a confirmation number and write it down as payment proof.

• Call from a quiet area to easily hear prompts.

• Avoid calling on due dates when lines may be busy.

• Set payment reminders on your calendar to remember due dates.

• Save the Vectren payment number in your contacts for quick access.

• Ask about auto-pay to set up recurring payments.

• Sign up for paperless billing to get statements electronically.

• Update your contact info to ensure you receive notices.

• Check for any available payment assistance if struggling.

Payment Help and Resources From Vectren

If you have any questions or concerns about paying your Vectren bill by phone, help is available:

• Email Vectren’s customer service team for billing questions.

• Chat online with an agent during business hours for assistance.

• Set up payment extensions or arrangements if needed.

• Discuss budget billing to spread costs evenly monthly.

• Ask about energy assistance programs if eligible.

Vectren wants to make bill payment as easy as possible for customers. Paying by phone is fast, simple, and secure. Just call anytime day or night, provide your account and payment details, and consider it paid! Ditch the stamps and paper checks – pick up the phone and pay your Vectren energy bill conveniently from home.