How To Pay Your Utility Bill Online in Chatham, IL

Living in the village of Chatham, IL? Paying your monthly utility bill is now easier than ever thanks to the online payment system. Read this guide to learn all about paying your Chatham utilities online.

Overview of Chatham Online Bill Pay

The village of Chatham offers an online portal for residents and businesses to pay their utility bills. Customers can view balances, make one-time payments, set up auto-pay, and more.

Key features include

• Pay water, sewer, electric, garbage collection, and other village utilities
• Check account balance and payment history
• Schedule future or recurring payments
• Store payment information for faster checkout
• Receive paperless billing by email

Payments can be made by credit/debit card or e-check right from your computer or mobile device. Sign up for an account to get started.

Creating an Online Account

Follow these simple steps to create your online utility bill pay account with the village of Chatham

1. Go to chatham.merchanttransact.com

2. Click “Register” below the login fields.

3. Enter your 10-digit account number and email address.

4. Create a password and confirm terms of use.

5. Check your email for a verification link and follow prompts.

Once registered, you’ll have full access to pay bills, view statements, manage payments and more. Have your account number ready to register in minutes.

Making One-Time Payments

To make a one-time utility bill payment, just log into your account and:

1. Select “Make Payment”

2. Choose the account and enter payment amount.

3. Select a payment method such as credit card or e-check.

4. Review payment details and submit.

One-time payments are processed immediately and typically posted to your account within 1 business day. You’ll receive an email confirmation of the transaction.

Setting Up Automatic Payments

For hassle-free utility payments each month, enroll in auto-pay:

1. Click on “AutoPay Program” in top menu.

2. Choose to enroll in new auto-payments.

3. Select account, payment method, date, and amount.

4. Review and submit auto-pay enrollment.

Payments will be automatically deducted from your payment method on the scheduled date each billing period. You can edit or cancel auto-pay anytime.

Going Paperless

Skip the paper bills and view your statements electronically. To enroll in paperless billing:

1. Go to “My Profile” when logged into your account.

2. Click on Paperless Options.

3. Choose to Go Paperless and submit.

You’ll get an email when your new statement is ready to view online. Going paperless helps reduce waste and clutter.

Payment Methods Accepted

Chatham offers several ways to pay your utility bills online:

• Credit Card: Visa, Mastercard, Discover, American Express

• e-Check: Checking or savings account

• In-Person: Pay at village utility office

• Mail: Send check or money order to utility office

• Cash: Pay cash at village utility office

Save your preferred card or bank account in your profile for even faster checkout.

Convenience Fees

Please note that online payments are processed by a secure third-party service. A convenience fee applies to cover processing costs but provides fast and easy online payments.

To avoid any fees, you can pay by cash, check, or money order directly through the Chatham Utility Office. However, online payments provide the utmost convenience.

Checking Your Balance

Stay on top of your utility account by checking your balance online anytime. When logged in, your dashboard displays any amount due, recent payments, and past statements.

View statement details to monitor your monthly electric, water, sewer, and garbage usage and compare to previous periods. Online account access makes managing your utility account easier.

Customer Service

If you need any help with online bill pay or have questions about your utility account, Chatham’s customer service team is available:

Phone: 217-483-2451

Email: [email protected]

In-Person: 116 E Mulberry St, Chatham, IL 62629

Contact them to troubleshoot any payment issues or account inquiries.

Benefits of Paying Online

Paying Chatham utilities online provides many advantages:

• Securely pay from anywhere 24/7
• Avoid late fees by scheduling auto-pay
• Reduce paper waste and clutter with paperless billing
• Store payment information for faster checkout
• Review statements and account history in one place

With online bill pay, managing your Chatham utilities is convenient, fast, and easy each month. Sign up for an account today!

Key Takeaways

• Chatham offers online utility bill payment through Merchant Services
• Customers can pay water, electric, sewer, garbage and other village services
• Register for an account to make one-time payments or set up auto-pay
• Payment methods include credit/debit, e-check, cash, check, and money order
• Convenience fees apply to online payments to cover processing
• Go paperless and securely access statements through online accounts
• Online bill pay provides convenient utility management for Chatham residents

Skip the stamps and paper checks – pay your Chatham utility bill securely online in minutes. Manage your village utilities with ease through online account access anytime, anywhere.