How to Pay Your Water Bill to Vista Irrigation District

Living in the Vista Irrigation District service area in California? Paying your water bill on time is important to avoid any service disruption Vista ID offers several ways to pay your water bill conveniently online, by phone, by mail or in person. This guide will walk through the easiest methods for paying your Vista Irrigation District water bill.

About Vista Irrigation District

The Vista Irrigation District (VID) is a public water company that serves more than 135,000 people in the city of Vista and parts of San Marcos, Escondido, Oceanside, and unincorporated San Diego County. The district treats and delivers water to residential, commercial, industrial and agricultural customers.

VID bills customers monthly for water usage and fixed service charges. Payment is due by the due date each month to avoid penalties. As a government agency, VID is dedicated to providing a range of convenient ways for people to pay their bills.

Monthly Water Bill Charges

A typical Vista ID monthly water bill includes charges for:

• Water usage – Based on the amount of water used in hundreds of cubic feet (HCF)

• Service charge – Fixed charge to maintain the water system

• Energy and reliability adjustors – Fees to cover pumping and infrastructure costs

• Fire protection service charge

• Sewer service charge (if applicable)

• Taxes and surcharges

Review the charges each month and contact VID if you have any questions. Understanding your bill helps avoid surprised when paying it.

Ways to Pay Your Vista ID Water Bill

Vista Irrigation District offers several payment options to choose from:

• Online – Pay via the VID website by logging into your account. Fast and simple for one-time or recurring payments.

• By phone – Call the toll-free automated payment line anytime to pay by debit/credit card.

• AutoPay – Enroll to have payments automatically deducted from your bank account each month.

• By mail – Send a check or money order with your payment stub to VID. Allow 5 business days for delivery.

• In person – Visit the VID office in Vista to pay by cash, check or card and get a receipt.

• Drop box – Place your payment in the drop box at the VID office after hours. Get a timestamped receipt.

Choose the most convenient way for you to pay each month. Many customers appreciate the ease of online and phone payments.

Paying Online Tutorial

Here are step-by-step instructions for paying your water bill online:

1. Visit www.vidwater.org and click on “Pay My Bill”.

2. Click on “Log In or Enroll” under the Electronic Billing and Payments section.

3. If enrolled, log in. If new, sign up with your account number, name, etc.

4. Select the account to pay and enter payment amount.

5. Enter your credit/debit card details or bank account info.

6. Review the fees and submit payment. Print the receipt.

Once submitted, your payment immediately posts to your water account. So convenient!

Paying by Phone

To pay your VID water bill by phone:

1. Call 1-800-272-9829. Have your account number ready.

2. Select the “Pay by credit card or electronic check” option.

3. Enter your card number, expiration date, and billing zip code.

4. Follow prompts to enter payment amount and process the transaction.

5. Make a note of the confirmation number at the end.

This automated phone payment system is available 24/7 for your convenience.

Paying by Mail

To pay your Vista ID water bill by mail:

• Write your account number on your check or money order payable to Vista Irrigation District.

• Include the payment stub from your water bill.

• Mail to:

  Vista Irrigation District
  PO Box 6365
  Vista, CA 92081-6365

Allow 5 business days for the mailed payment to reach VID and post to your account before the due date.

Paying in Person

To pay your water bill in person, visit:

Vista Irrigation District
1391 Engineer St.
Vista, CA 92081

Office hours are Mon-Thurs 7:30am–5:30pm, Fri 7:30am-4:30pm. You can pay by cash, check or credit/debit card and get a receipt.

Avoid Late Fees

To avoid late fees, pay your VID water bill by the due date printed on your statement, typically 20 days after billing.

• Bills are issued monthly around the 25th of the month.

• Payment due date is the 15th of the following month.

• A 10% late penalty is added if payment is not received by the due date.

Set payment reminders and consider autopay to stay on track. Let VID know immediately if you expect difficulty paying on time.

Financial Assistance Programs

If you are struggling financially, Vista ID offers programs such as:

• Payment arrangements – Set up a payment plan for large balances

• Bill adjustments – One-time adjustment if impacted by job loss, medical issue, etc.

• Low-income discount – Reduced rates for those meeting income requirements

Inquire about qualification for these assistance programs by contacting VID.

Moving or Closing an Account

Notify Vista Irrigation District a few days before:

• Moving out – Schedule a final meter read to close out your account.

• Moving in – Set up water service at your new address.

• Tenant changeover – Transfer service out of your name to avoid continued billing.

Contact Vista Irrigation District

For any questions about your water service, billing or payment options, contact VID:

Phone: (760) 597-3100
Email: [email protected]

The VID team is available to help customers manage accounts and pay bills. Reach out to them anytime!

Vista Irrigation District offers flexible payment methods to fit any lifestyle. Pay online, by phone, by mail or in person. Sign up for autopay to never miss a payment deadline. And take advantage of financial assistance if needed. Keeping your water service flowing takes just a few minutes each month to pay your VID bill conveniently.