How To Pay Your Warren County Water Bill: A Complete Guide

If you live in Warren County Ohio or Warren County, Kentucky, paying your water bill to Warren County Water is a regular necessity. But with different payment options due dates, fees and more, the process can get confusing. This comprehensive guide will walk through everything you need to know about paying your Warren County water bill, including

• Understanding your Warren County water bill
• Available payment options
• Due dates and late fees to avoid
• Setting up automatic payments
• Payment assistance programs
• Troubleshooting problems

Whether you are new to Warren County Water or an old customer, this guide will help you pay your bill every month.

Overview of Warren County Water Bills

Let’s first review some key facts about Warren County Water bills:

• Bills are issued bi-monthly so you get a bill every other month.

• The due date is approximately 10 days after the bill is issued,

• Bills are based on metered water usage during the service period.

• Bills include charges for water service, sewer service, and any applicable fees.

• Late fees apply if payment is received after the due date.

• Services can be disconnected if a bill is 60+ days past due.

So you generally get 6 Warren County Water bills per year, issued every odd month, and must pay each bill by the due date to avoid penalties. Keep reading to learn how to pay.

Ways To Pay Your Warren County Water Bill

Warren County Water offers several payment options to provide flexibility for customers:

Pay Online

The fastest and easiest way to pay is through the online customer portal on the Warren County Water website. You can pay as a registered user or guest. The online portal accepts credit cards or e-checks.

Pay By Phone

Call the Warren County Water automated pay-by-phone line at 1-855-748-6066. Follow the prompts to enter your account number and payment info to pay with a debit/credit card or checking account.

Pay By Mail

Detach and mail the payment stub from your paper bill with a check or money order. Allow 5+ days for mailed payments to process.

Pay In Person

Visit the Warren County Water office at 523 U.S. 31-W Bypass in Bowling Green, KY to pay by cash, check or credit/debit card.

Pay at Drop Box

Place a check or money order in the secure drop box at the Warren County Water office. Get a receipt by writing your account number on the payment.

Auto-Pay

Enroll in auto-pay through the online portal to have payments automatically deducted from your bank account each month.

Pay at Authorized Retailers

Take your bill to authorized retailers like Walmart to pay in person. A convenience fee may apply.

Overall, the online portal, phone line, and auto-pay offer the fastest and most convenient ways to pay each month.

When Warren County Water Bills Are Due

Warren County Water bills are due approximately 10 days after the bill date printed on your statement.

So if your bill was issued on June 1st, your due date would be around June 10th. The exact due date is printed on each bill.

It’s crucial to pay your water bill in full by the due date every month. Here’s what happens if you pay late:

• 10 days past due: A 10% late penalty is added to your balance.

• 20 days past due: Receive “Shut-Off Notice” stating disconnection will occur if unpaid.

• 4 days after Shut-Off Notice: Water service is physically disconnected.

As you can see, falling behind on payments can lead to shut-off and costly fees. So pay each water bill by the due date to maintain service.

Setting Up Automatic Bill Payments

The easiest way to avoid late fees and prevent shut-off is to enroll in automatic payments. With auto-pay, the amount due will be automatically deducted from your bank account on the due date each billing period.

To set up automatic bill pay with Warren County Water:

1. Log into the online customer portal

2. Click on “Auto Pay Program” under My Account

3. Select whether to pay full balance or fixed amount

4. Enter your bank account information

5. Review terms and submit the auto-pay agreement

Once enrolled, you don’t have to worry about missing a payment deadline again! The system will withdraw funds on time, every time.

Payment Assistance for Warren County Water Bills

If you are having trouble paying your Warren County Water bill, assistance is available:

• Payment arrangements – Call to set up a monthly payment plan for past-due balances.

• LIHEAP – Federal bill assistance program, apply through Community Action.

• Project Help – Charitable funds for bill assistance, apply through Salvation Army.

• Leak adjustment – One-time adjustment if a leak caused high usage/bill.

Contact Warren County Water at 270-842-0052 to learn about bill help programs you may qualify for. Getting enrolled can help you avoid shut-off.

Troubleshooting Problems Paying Water Bill

While paying your Warren County Water bill is usually straightforward, you may occasionally encounter issues. Here are some potential problems and troubleshooting tips:

Website not working – Try clearing browser cookies or switching browsers. Check for website alerts. Pay by phone or mail as a backup.

Forgot account number – Check previous bills or call customer service. Sign up for email bills to access anytime.

Auto-pay not working – Verify your bank account information is entered correctly. Contact water department to investigate.

Payments not credited – Bills take 1-2 days to reflect online after mailing. Call if still not showing after 3 days.

Charged late fee in error – Contact customer service if you paid on time but still incurred a late fee.

Reaching out to Warren County Water customer support can help resolve any bill pay issues. They can investigate missing payments or incorrect late fees.

Key Takeaways on Paying Water Bills

To recap, here are some key tips for successfully paying your Warren County Water utility bill:

• Mark due dates on your calendar and pay online early to avoid late fees.

• Sign up for paperless billing and auto-pay to simplify the process.

• Contact customer service immediately if your payment is lost or incorrectly processed.

• Seek bill assistance programs if needed to avoid shut-off due to non-payment.

• Keep your account info current to avoid issues accessing online bill pay.

• Save payment receipts until the charges appear on your online account.

Paying your water bill on time takes some planning and organization. But following the steps in this guide will help you easily keep up with Warren County Water payments. Reach out to customer service if any questions come up!

About Warren County Water District

While this article focused specifically on bill payment, it’s important to understand Warren County Water provides many other valuable services, including:

• Maintaining water and sewer infrastructure
• Operating treatment facilities
• Monitoring and testing water quality
• Providing emergency repairs 24/7
• Planning for future growth and capacity
• Protecting the environment
• Educating the community on water

With over 1,200 miles of pipelines and 36 pumping stations, Warren County Water handles the complex job of delivering reliable water service to residents across 530 square miles.

So when you pay your water bill each month, remember that you are helping fund an essential service that protects your health, safety, and quality of life! Contact Warren County Water District if you ever have questions about your service or charges.