A Guide to Paying Your Warren Rural Electric Bill

If you are a customer of Warren Rural Electric Cooperative Corporation (WRECC), you know how important it is to pay your electric bill on time each month. WRECC offers several convenient payment options to help members easily pay their bills. This article will provide an overview of Warren Rural Electric, explain the various bill payment methods available and offer tips for paying your bill correctly and avoiding late fees.

Warren Rural Electric Cooperative Corporation (WRECC) is an electric company that serves parts of south central Kentucky. It is owned by its members. WRECC is a not-for-profit cooperative owned by the members it serves. Over 36,000 homes, farms, and businesses in several counties get their electricity from the co-op.

As a WRECC member, you receive an electric bill each month from the co-op. It is important to pay your WRECC bill by the due date to avoid late fees and potential disconnection. WRECC offers members various options for paying electric bills conveniently.

WRECC Bill Payment Options

WRECC wants it to be as quick and easy as possible for you to pay your monthly electric bill. Below are the payment options available:

• Online – Pay via SmartHub account or the Pay Now portal on wrecc,com Use checking/savings account or debit/credit card

• Phone – Call the TeleLink automated phone system anytime or speak to a representative during business hours.

• Mobile App – Download the SmartHub app to pay on your smartphone or tablet

• Mail – Send a check or money order to WRECC’s payment P.O. boxes.

• In Person – Pay with cash, check, or money order at an authorized WRECC payment location.

• AutoPay – Set up recurring automatic monthly payments from your bank account.

• Prepaid – Members can prepay and have usage deducted from an account balance.

Review each option and choose the payment methods that work best for you each month. Many members utilize multiple options for convenience.

Paying Your WRECC Bill Online

One popular bill payment method is paying online through WRECC’s online payment system. To pay your electric bill online:

• Go to www.wrecc.com and click on “Pay Now” or log into SmartHub.

• Enter your WRECC account number and name as it appears on your bill.

• Select whether to make a full or partial payment.

• Enter your payment details such as bank account, credit card, or debit card information.

• Confirm the payment and receive a confirmation number.

Online payments are fast, easy, and secure. You can also set up recurring payments through SmartHub to have your bill paid automatically each month.

Paying by Phone with TeleLink

WRECC’s automated TeleLink phone system allows members to pay bills 24/7 by calling:

• 270-842-6541 (for Warren County)
• 1-866-319-3234 (toll-free outside Warren County)

When prompted, enter your WRECC account number to access account options. Follow the system prompts to check your balance and make a payment by credit/debit card or electronic check over the phone.

Mailing a Payment to WRECC

To pay your WRECC electric bill by mail, detach the payment stub from the bottom of your paper bill and enclose it along with a check or money order. Payments should be mailed to:

Warren RECC
P.O. Box 3200
Hopkinsville, KY 42241

Allow 5-7 business days for mailed payments to process. Payments without the payment stub should be mailed to WRECC’s alternate P.O. box address listed on wrecc.com.

Paying in Person

WRECC has authorized payment locations throughout its service area where you can pay your electric bill in person with cash, check, or money order. Visit wrecc.com/payment-options for a list of pay in person locations near you.

Tips for Paying Your WRECC Bill

Follow these tips when paying your Warren Rural Electric bill:

• Pay the total amount due each month to avoid late fees. Partial payments may incur fees.

• Note the due date on your bill and allow 3-5 business days for payments to process by the due date.

• Retain your payment confirmation numbers for online, phone, or other electronic payments.

• If mailing payments, allow extra time for delivery and processing to avoid late fees.

• Contact WRECC immediately if you anticipate difficulty paying your bill by the due date.

Paying your WRECC electric bill on time monthly ensures uninterrupted service while avoiding additional late payment fees. Choose the most convenient payment options that meet your needs.

Avoiding Late Fees and Disconnection

If your WRECC account becomes past due, late payment fees are charged. Failure to pay an overdue balance could eventually lead to electric service disconnection.

To avoid penalties and disruptions, be sure to pay your WRECC electric bill in full each month by the due date. Notify WRECC immediately if you are unable to make a payment so arrangements can be made.

Disconnection can occur if an account is 2 months past due. Reconnection requires paying the full account balance and fees. Protect yourself by keeping your WRECC electric bill current.

Getting Account Assistance from WRECC

If you have questions or need help with your electric bill payment options, WRECC’s Member Services team is available:

• Call 270-842-6541 during business hours
• Email [email protected]
• Start a live chat at wrecc.com
• Visit a local WRECC office

Contact a representative for bill inquiries, payment assistance, budget billing, service requests, and any account needs.

Paying your monthly electric bill to Warren Rural Electric Cooperative Corporation on time is important. WRECC provides various payment options such as online, phone, mobile, mail, in person, and auto pay. Choose the methods that fit your needs and pay by the due date to avoid penalties. Follow the tips provided to pay your WRECC bill correctly. Reach out to the member services team if you need any help with your electric account.