The Washington County Service Authority (WCSA) has an easy and convenient online bill pay system that you can use to pay your monthly water bill. You can use this complete guide to sign up for online access, look at your account, and make quick payments online.
Benefits of Paying Your WCSA Bill Online
Paying your WCSA bill online provides many advantages over mailing in a paper check or paying in person
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Convenience – Pay anytime, anywhere in just a few clicks on your computer or mobile device. Avoid driving to the WCSA office or finding a stamp.
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Payment Options – Make payments directly from a bank account (e-check) or with a credit/debit card,
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Payment Notifications – Get email/text reminders when your bill is ready and when a payment is processed.
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Account Access – View your balance and payment history online 24/7 Print copies of your monthly statements,
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Automatic Payments—Set up recurring auto-pay so that your bill is paid for you every month.
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Security – Your account and payment info are protected by advanced encryption.
How to Sign Up for Online Access
Signing up to manage your WCSA account online only takes a few minutes. You’ll need:
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Your 9-digit WCSA account number
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The ZIP code on your account
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Access to your online WCSA bill
Follow these steps to register:
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Click “Register Your Account” and enter your account number and ZIP code.
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Indicate if you’re the owner or renter.
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Review your account details and confirm they’re correct.
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Create a unique username and password and provide your email and phone number.
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Agree to the Terms of Service.
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Click “Register” and you’re all set!
Accessing Your Online WCSA Account
To log into your WCSA account, visit WCSA’s payment site and enter your username and password.
Your WCSA dashboard displays your account overview, including:
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Current account balance
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Last payment amount and date
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Payment history
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Recent water usage and charges
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Bill copies to view and download
The menu allows you to make a payment, view payment history, update account settings, and more.
Making an Online Payment to WCSA
Making a secure payment takes just seconds:
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Log into your WCSA account and click “Make Payment”
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Select your payment method:
- Credit/debit card
- eCheck (direct bank account withdrawal)
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Enter your payment and account details.
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Click “Continue” and authorize the payment.
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The funds will immediately process from your account to WCSA.
Your account overview and payment history will update to reflect your payment. It’s that easy!
Setting Up Auto-Pay Through WCSA
For ultimate convenience, you can enroll in auto-pay to have your bill paid automatically each month directly from your bank account or credit card.
To set up recurring automatic payments:
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Log into your WCSA account.
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Click on “Auto-Pay Enrollment.”
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Select your preferred payment method and enter the details.
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Choose the date you want your monthly payment processed.
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Click “Confirm” to activate auto-pay.
Now your payment amount will be automatically deducted each period. One less bill to worry about!
##Getting Account Alerts and Reminders
You can opt to receive email or text notifications when your monthly WCSA bill is ready and when your payment is processed.
To set up alerts:
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Log into your WCSA account and click “Notifications.”
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Select your preferred contact method – email or SMS text.
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Check the event triggers you want alerts for.
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Enter your email address or mobile number.
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Click “Save” to confirm your notifications.
Alerts provide helpful reminders and updates about your account activity. Be sure to keep your contact info up-to-date.
Resetting Your WCSA Account Password
If you forget your online account password, you can easily reset it:
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On the WCSA login page, click “Forgot your password?”
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Enter your account number, ZIP code, and the email on your account.
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Create and confirm your new password.
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Click “Change Password” to reset it.
You’ll instantly be able to log back into your account with your new password.
Getting Help with Your WCSA Online Account
If you have any trouble signing up, logging in, or making payments through your WCSA online account, contact customer support for assistance:
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Call 276-628-7151 Monday to Friday 8am – 5pm.
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Email [email protected].
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Live chat with support on WCSA’s website.
WCSA’s helpful customer service team can walk you through any issues getting set up online.
Welcome to Online Account Access for
| Username: |  This website is protected by 128-bit SSL security |
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| Password: | ||
| Logging in… | ||
| Forgot your password or username? | ||
| You need to be registered in order to view your account. | ||
| Quick Pay | ||
Step one is to re-validate your account information, just like when you first signed up.
Just provide all of the information indicated below so we can validate your account and change your password.
When you signed up, we sent you a welcome email that contained your username. If you need us to, we can send it to you again.
| Your Username: |
| Account Number: |
| ZIP Code: |
| Please wait… Cancel |
If what you really wanted to do was register your account for the first time, just click here to get started.
Please choose a new password which is at least 6 characters long, including at least one number.
| New Password: |
| Confirm New Password: |
| Please wait… Cancel |
First we need to retrieve and validate your service account by pairing your account number with other information that appears on your bill.
| Account Number: |
| ZIP Code: |
| Please wait… Cancel |
Please indicate whether you are the owner or tenant of the property listed below.
| Service Address: | |
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If Washington County Service Authority has received written authority from the property owner authorizing you to act on their behalf and take full responsibility for the account, choose owner. If Washington County Service Authority has received written authority from the property owner to provide you with a duplicate bill, choose tenant. This is required before you can create an online account access profile. Please see our Terms of Service below for more details. |
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| Cancel | |
| Account Number: |
| Name: |
| Service Address: |
| Mailing Address: |
Please review the information above carefully. Is everything correct?
| Account Number: |
| Name: |
| Service Address: |
| Mailing Address: |
Now lets create your online profile and get you logged in. Note: Passwords are required to be a minimum of 6 characters in length and must include at least one number.
| Username: |
| Email: |
| Confirm Email: |
| Password: |
| Confirm password: |
| Phone number: |
| I agree to the Terms of Service. |
| Please wait… Cancel |
Fill out all of the fields below and remember…
- You must use the same email you used when you signed up.
- You will only receive an email if all of the information you provide here matches what we have on file.
- For security reasons, failure to match information here will simply result in no email. That is, no on-screen notification will occur for mismatched input.
| Your Email: |
| Account Number: |
| ZIP Code: |
| Please wait… Cancel |
If your information matched what we have on file, you will get an email that contains your username. It may take a few minutes for your email to show up, and be sure to check that it was not filtered out as spam.
If you do not get your email, within 30 minutes, you will need to contact Washington County Service Authority at 276-628-7151 for further assistance. Welcome to our online payment website. All customers must first register your account online. You should have your latest bill handy to register your account. We accept Visa, MasterCard, Discover and E-Checks.
Pay Water and Sewer bills online
FAQ
How does a bill paying service work?
What district is Washington County, VA in?
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Washington County
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Time zone
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UTC−5 (Eastern)
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• Summer (DST)
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UTC−4 (EDT)
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Congressional district
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9th
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Website
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www.washcova.com
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How do I create a Washington County Service Authority – WCSA water account?
You can create a new account on the Washington County Service Authority – Wcsa Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account .
Who is Washington County Service Authority?
Washington County Service Authority in Abingdon, VA,provides an exceptional water and wastewater service at a reasonable cost to customers from throughout the county.
Why did Washington County Service Authority – WCSA water receive an above-average grade?
As you can see, Washington County Service Authority – Wcsa Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we’ve analyzed. Have a Question, Issue or Comment?