If you live in Miami-Dade County, you likely receive water and sewer services from the Miami-Dade Water and Sewer Department (WASD). Paying your water and sewer bill on time each month is important to avoid service interruptions.
WASD offers several payment options to conveniently pay your monthly bill In this article, I’ll explain the 6 easiest ways to pay your Miami-Dade water and sewer bill, so you can choose the method that works best for you
1. Pay Online
You can pay your WASD bill most quickly and easily by going to the department’s website. You can pay at www. miamidade. gov/global/service. page?Mduid_service=ser1496941831493107.
To pay online, you’ll need your WASD account number and zip code. The online payment portal accepts Visa Mastercard, American Express and Discover credit/debit cards. You’ll be charged a $1.50 convenience fee.
After entering your payment info, you’ll receive a confirmation number and email receipt. Paying online is secure, convenient, and available 24/7.
2. Pay Using the WASD Mobile App
You can also pay your water and sewer bill using the WASD mobile app. The app is free to download for iPhone and Android.
Once downloaded, log into the app with your account credentials. You can then view your balance and make a payment by credit/debit card or electronic check. The mobile app also allows you to check usage history and manage notifications.
Paying through the app takes just a few taps and you can avoidwebsite login. The $1.50 convenience fee still applies for credit/debit payments.
3. Pay by Phone
To pay your WASD bill over the phone, call 786-469-2300. You’ll need to provide your 10-digit account number and zip code.
The automated phone system will guide you through the process of making a payment by credit/debit card or electronic check. There is a $1.50 convenience fee for card payments.
After paying by phone, you’ll receive a confirmation number to retain for your records. Paying by phone is fast and convenient when you don’t have time to log into the website.
4. Pay by Mail
You can mail a payment to WASD using the payment stub from your monthly paper bill. Detach the stub and write your account number on your check or money order.
Payments should be mailed to:
Miami-Dade Water and Sewer Department
P.O. Box 026055
Miami, FL 33102
Mail your payment at least 7-10 days before the due date listed on your bill. This allows time for delivery and processing to avoid late fees.
5. Pay at an Authorized Payment Center
For cash payments, WASD has authorized payment locations throughout Miami-Dade County, including:
- Amscot locations
- Ace Cash Express
- Sedano’s Supermarkets
- Winn Dixie Supermarkets
- Walgreens
Bring your current bill or know your 10-digit account number. Paying in person allows you to pay with cash while avoiding a trip to the WASD office.
6. Pay at a WASD Service Center
You can pay in person at any WASD Service Center:
- 3071 SW 38th Ave, Miami
- 8855 NW 58th St, Doral
- 11391 W Flagler St, Miami
Service centers accept cash, check, money order, or credit/debit card. No convenience fees apply for in-person payments.
Drive-thru service is also available. Visit during open hours Monday-Friday, 8:00am-5:00pm. Bring your current bill or know your account number.
Paying at a service center allows you to handle your bill in person, ask questions, and get same day payment processing.
Avoid Late Fees and Service Disruption
No matter which option you use, be sure to pay your WASD bill by the due date listed to avoid a 10% late fee. If your bill remains unpaid, your water and sewer service may be disconnected.
You can receive email reminders to pay your bill by signing up for e-notices through your online account. If your service is disconnected, you’ll need to pay the full past due amount plus a $35 reconnection fee.
Paying early in the billing cycle gives you a buffer in case any payment issues arise. If paying by mail, allow 7-10 days for delivery to meet the due date. Set up automatic payments to ensure on-time payment each month.
Understanding all the payment methods available will help you easily pay your Miami-Dade water and sewer bill. Select the option that best suits your needs and schedule. If you have payment questions, contact WASD Customer Care at 305-665-7477.
Water & Sewer Department
- Pay your bill
- Enroll multiple active accounts under one user name
- Stop, transfer and reconnect water service
- Enroll in paperless billing
- Request a pool credit
- Request an underground leak adjustment
- Ask for a high water bill investigation
- Request a payment extension
- View account details
- View contact information
- Receive messages from the utility
- Monitor your water and sewer consumption
- Access your paperless billing statements
- View your payment history
Other Ways to Pay Your Bill
Start water service to your home or business by submitting an online request, by telephone or visiting a service center.
Customers moving out of Miami-Dades water service area can request to stop water service online, by telephone or in person.
If you are moving from one property to another within the Water and Sewer Departments service area, you can request to transfer water service.
Learn about re-connecting to receive water service.
Paying Your Miami-Dade Water Bill Online
Does Miami-Dade Water & Sewer offer paperless billing?
Miami-Dade Water and Sewer encourages all residents to sign up for paperless billing. It’s quick, convenient and clutter-free. Miami-Dade Water and Sewer Department account information is considered a public record.
Is Miami-Dade Water & Sewer Department account information a public record?
It’s quick, convenient and clutter-free. Miami-Dade Water and Sewer Department account information is considered a public record. However, Florida Statues 119.071 provides for an exemption for specified individuals regarding their public information from being disclosed.
What is the Miami Dade one-time payment service?
Welcome to the Miami Dade One-Time Payment Service For identification purposes you need to have ready your most recent Miami Dade Water and Sewer Department bill and bank account. Payments entered after 2:00PM will be processed the next business day.? A business day is Monday through Friday excluding Federal Holidays Account Number:
Do you owe money for unpaid water bills?
Water and Sewer customers who owe money for unpaid bills can have payment plans set up. Learning how to read your water meter is important. It is also a key indicator whether water may be wasting due to leaks.