Paying your utility bills can feel like a chore, but it doesn’t have to be! Water Watch Corporation offers a convenient bill pay service that makes it simple to pay your water, sewer, gas, electric, and other utility bills all in one place. As a leading utility management company, Water Watch Corporation aims to provide exceptional service and technology to multi-family property owners, homeowners associations, residents, and commercial properties in Ohio and beyond.
An Overview of Water Watch Corporation
Headquartered in Westerville, Ohio, Water Watch Corporation was founded in 1999 to provide submetering services for apartment and condominium communities. Over the past 20+ years, the company has expanded its services to include utility billing, collection services, conservation initiatives, customized reporting, and more. Water Watch Corporation now serves hundreds of thousands of residential and commercial customers across 9 states, including Ohio, Kentucky, Indiana, Pennsylvania, West Virginia, Virginia, North Carolina, South Carolina, and Tennessee.
As a one-stop shop for utility management. Water Watch Corporation offers the following key services
- Submetering – Installation and maintenance of water meters to enable usage-based billing at multi-family properties
- Billing & Collection – Consolidated utility billing and collection from residents on the property owner’s behalf
- Conservation – Custom programs to reduce water waste and promote sustainability
- Consulting – Guidance on reducing utility expenses and improving net operating income
- Customer Service – Live support 7 days a week for residents with billing questions
The company’s innovative technologies and dedicated team allow property owners to reduce overhead while providing an exceptional living experience for residents.
How Bill Pay Works with Water Watch Corporation
Paying your utility bills through Water Watch Corporation is easy and convenient Here’s an overview of how their bill pay service works
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Paperless Billing – All customers are set up for paperless billing by default with billing statements delivered electronically to your email inbox each month.
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Online Payments – Customers receive an email notification when their bill is ready. Simply log in to your secure online account anytime to view your balance and make a payment by credit card or e-check.
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Auto-Pay – You also have the option to enroll in auto-pay to have payments automatically deducted from your credit card or bank account each month.
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Account Management – Through your online account, you can check your balance due, view past statements, update payment methods, and manage paperless settings.
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Payment Notifications – Receive email confirmations every time a payment is made on your account.
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Live Support – If you ever have an issue or question about your bill, Water Watch’s customer service team is available by phone and email 7 days a week.
Water Watch Corporation processes payments through a PCI-compliant system, so you can rest assured your information stays protected. Their online bill pay platform is user-friendly and accessible from any device.
Benefits of Paying Bills through Water Watch
There are many advantages to consolidating your utility payments through Water Watch Corporation’s bill management system:
Convenience
- Pay all your utilities in one place with one payment
- Access your account anytime from your computer or mobile device
- Go paperless and avoid checks or stamps
Control
- Review statement details and payment history
- Change paperless settings or update payment method
- Set up auto-pay for hands-off bill management
Reliability
- Scheduled email reminders of bills due
- Payment confirmations provide peace of mind
- Dedicated customer service provides support
Savings
- Avoid late fees with timely payments
- Take advantage of paperless discounts
- Enroll in conservation programs to reduce usage
Efficiency
- Easy to set up payments and manage account
- Payment processing is fast and secure
- Account credit can be used for future balances
By consolidating payments through Water Watch Corporation, you gain control over your utility expenses and can better manage your budget.
Getting Started with Water Watch Corporation
Ready to simplify bill payment? Here is how easy it is to get started with Water Watch Corporation:
1. Receive Welcome Package
After your property enrolls with Water Watch for submetering services, you will receive a welcome package with your account number, temporary password, and instructions for account access.
2. Activate Your Online Account
Visit waterwatchcorp.com and click “Pay Bill Online” to begin the account activation process. The steps include updating your password and setting up your payment method and paperless preferences.
3. Review Your First Statement
Log in to view your first billing statement 5-10 business days into your billing cycle. Check that your name, address, and utility details are correct.
4. Make Your Payment
On or before your due date, log back in to your account to view your balance and submit payment by credit card, debit card, or e-check.
5. Manage Your Account
Use your online account anytime to check balances, view payment history, update information, enroll in auto-pay, go paperless, and access customer service.
The team at Water Watch Corporation is available by phone and email to help you get signed up or answer any questions. With just a few clicks, you can simplify bill payment and more easily manage utility expenses. Join the hundreds of thousands of customers already enjoying the convenience and reliability of Water Watch Corporation’s bill pay services.
Volusia County offices will be closed on Dec. 25 and Jan. 1, in observance of the holidays.
Director Michael Ulrich [email protected]
West Volusia 386-943-7027
Customer Service 386-736-5971
Repairs Office hours: Monday through Friday 8 a.m. to 4:30 p.m. 386-822-6465
Emergency repair service (after hours and weekends) 800-255-2069
The following is a list of options for paying your utility bill:
Pay by phone Please dial 386-736-5971 to make a payment by phone. You will need your account number beginning with 00 and your house number to utilize this system.
Online payment with your bank You may make payment through your banks bill pay service. Your banks bill pay service is very convenient, and you can designate when the bill is paid or set up a recurring payment that is deducted from your account on the same date every month to ensure that no late fees are incurred. Please speak with your bank representative concerning specifics about their bill pay services. There is no charge for this service currently. Billing address to provide to your bank is Volusia County Utilities, 123 W. Indiana Ave., Room 402, DeLand, FL 32720-4602.
Automatic checking withdrawal (ACH) You may make payment by automatic checking withdrawals (ACH). You can sign up for automatic payment by printing this form. Send the form and a voided check to the address on the form. We will process the form and notify your bank each month of the bill amount, and your bank will send us an electronic payment. There is no charge for this service.
Local office payment (personal check or debit) You may make payment by cash, check, debit or credit card at Volusia County Treasury and Billing (Utilities), 125 W. New York Ave., Room 120, DeLand, FL 32720
Mail your payment You may mail your payment to our payment center at Volusia County Treasury and Billing (Utilities), 125 W. New York Ave., Room 120, DeLand, FL 32720. There is no cost for this service other than the price of a stamp. Please mail your payment a minimum of five working days before your due date to ensure timely payment.
Online payment through Payment Express You may make payment by credit card through the countys online credit card payment service. There is a fee for this service. You may access this service at https://www.pay-hub.net/volusia/utilities/search.