How to Pay Your Water Bill to the Waukesha Water Utility

Having access to clean reliable drinking water is vital for homes and businesses in Waukesha. This critical service is provided by the Waukesha Water Utility, which sources treats, and distributes water to the city. In exchange for this valuable resource, customers must pay their water bills promptly each month. This article will walk through everything you need to know about paying your Waukesha water bill conveniently and on time.

Receiving Your Monthly Water Bill

If you use Waukesha Water Utility, you’ll get a bill every month for the service and water you use. Around the first of every month, bills are mailed out that show how much you used and how much you paid.

Things like the service address, account number, meter readings, amount of water used, water rates, fees, account balance, due date, and total amount owed will be on your bill. Review the charges each month to ensure they reflect your actual usage. Contact the utility immediately if you notice any potential errors.

Bills are based on the water rates set by the utility company with a nod from the Wisconsin Public Service Commission. The prices are set to cover the costs of running the business, such as treatment, distribution, customer service, and building new infrastructure.

Payment Due Date

Waukesha water bills must be paid by the due date printed on your statement to avoid late fees The due date is typically around the 25th of each month. Payments received after the due date will incur a 1% late penalty on the unpaid balance.

If your account remains delinquent after additional notices, your water service may be disconnected. Reconnection fees would then apply to restore service. Avoid service interruptions and additional costs by paying your water bill on time every month.

Understanding Your Water Usage

When reviewing your bill, check that your water usage seems reasonable based on the number of people in your home or size of your business If usage spikes higher than normal, it could signify leaks or other issues leading to excess consumption Here are some typical usage amounts

• Family of 4 – 4,000 to 6,000 gallons per month
• Single person – 2,000 to 3,000 gallons per month
• Restaurant – 300 to 600 gallons per day
• Office building – 200 gallons per employee per month

Catching leaks early allows you to repair them before they can significantly increase your water bill. Waukesha Water Utility can also help evaluate potential issues if you notice unexplained spikes in usage.

Ways to Pay Your Water Bill

The Waukesha Water Utility offers several payment options to provide maximum convenience:

• Online – Pay via the utility website anytime using credit/debit card or e-check.
• Phone – Call the toll-free number to pay with a card.
• Mail – Send check or money order in the envelope provided with your bill.
• Drop box – Place payment in the secure drop box at the utility building.
• Auto pay – Enroll to have payments automatically deducted from your bank account.

Paying online is the most popular choice, as it allows customers to pay on their own schedule 24/7. Register your account on the utility website to get started with online payments.

Paying Online Through the Website

To pay your water bill online, start by registering your account on the Waukesha Water Utility website. Have your most recent bill handy to enter your account number, service address, and other details.

Once registered, you can log in anytime to view your balance and make a payment. Follow the prompts to enter your credit/debit card information or checking account details. Payments made by 5 PM on business days are applied same-day. Payments after hours or on weekends are processed the next business day.

The online payment system is user-friendly, saves time, and allows you to skip mailing in checks or visiting the utility office. Your account information is also protected by robust security measures. Paying online helps you avoid late fees so your water service stays connected.

Enroll in Auto-Pay for Worry-Free Payments

For maximum convenience, sign up for auto-pay through the Waukesha Water Utility website. This allows your monthly water bill payment to be automatically deducted from your checking account on the due date.

To start auto-pay:

• Log into your online account
• Click on “My Account”
• Select “AutoPay”
• Enter your bank account information

With auto-pay set up, you’ll never miss a payment deadline again. Your water bill will be paid on time like clockwork each month. Just monitor your bank statements occasionally to verify the correct payment amounts.

Payment Assistance for Qualified Customers

If you’re struggling financially, contact Waukesha Water Utility right away before your account becomes past due. They can discuss arrangements like payment plans or extensions to work with your situation.

Low income residents can also inquire about the Low Income Assistance Program, which provides bill payment assistance. To qualify, your household income must be below the set limits based on family size. Contact the utility for complete eligibility details.

Avoid Water Shutoff With Proper Payment

Having your water shut off due to non-payment only makes matters worse. Not only will you be without the water you need for drinking, sanitation and daily activities, but hefty reconnection fees up to $80 may apply. Avoid the major hassles by paying your Waukesha water bill in full and on time every month.

Mark the due date on your calendar so it doesn’t sneak up on you. Budget accordingly and consider enrolling in auto-pay for reliable payments. If an emergency arises, immediately contact the utility for help to address the issue before service disruption occurs. Responsible water bill payment will keep the water flowing to your Waukesha home or business.