How To Pay Your Wayne Water District Bill: A Complete Guide

Having clean reliable water service from Wayne Water District requires paying your bill on time each month. Wayne Water District provides water service to residential and commercial customers across several districts in Wayne County North Carolina. They offer various ways to pay your water bill conveniently. This comprehensive guide covers everything you need to know about paying your Wayne Water District bill.

Overview of Wayne Water District

Wayne Water District is comprised of five sanitary districts that were consolidated under one name in 2011, These include

• Eastern Wayne Sanitary District
• Belfast-Patetown Sanitary District
• Northwestern Wayne Sanitary District
• Southeastern Wayne Sanitary District
• Southwestern Wayne Sanitary District

Together these districts provide water service to around 20000 customers in Wayne County. Wayne Water District is committed to supplying clean, safe drinking water and maintaining excellent customer service.

Importance of Paying Your Bill

Paying your Wayne Water District bill by the due date is crucial to avoid service interruption. Unpaid accounts may be disconnected anytime without notice. If your service is disconnected, the full past due amount plus a $50 reconnection fee must be paid before water service is restored.

Late payments also incur late fees. AutoPay or payments received after 5pm process the next business day. Keep your account in good standing by paying on time.

Online Payments

Website Payments

The easiest way to pay your water bill is on the Wayne Water District website. You’ll need your account number from your latest bill. Payments process the next business day.

To pay online:

1. Go to www.waynewaterdistricts.com

2. Click on “Bill Payment”

3. Select “Pay Your Bill Now”

4. Enter your account number and payment info

5. Receive a confirmation number

One-time payments or recurring auto-drafts from a bank account can be set up.

Through Your Bank

You may also be able to pay through your bank’s online bill pay. Add Wayne Water District as a payee using their address:

Wayne Water District
PO Box 1580
Goldsboro, NC 27533-1580

Allow 5-7 days for bank payments to process and avoid late fees.

Phone Payments

Call 1-844-953-2842 anytime to make a payment over the automated phone system. You’ll need your account number. Payments made by phone post to your account the next business day.

If your service has been disconnected, call Wayne Water District to restore after paying by phone.

Mail-In Payments

To pay by mail, send a check or money order made out to Wayne Water District along with your payment stub to:

Wayne Water District
PO Box 1580
Goldsboro, NC 27533-1580

Do not send cash through the mail. Standard delivery takes 7-10 days so mail your payment 1 week before the due date.

In-Person Payments

You can pay with cash, check, or credit card at the Wayne Water District office located at:

3600 Commercial Dr
Goldsboro, NC 27534

Office hours are Monday-Friday 8:30am to 5:00pm. An after-hours drop box is also available in the drive-thru area. In-person payments post next business day.

Auto-Draft Payments

For hassle-free recurring payments, sign up for monthly auto-drafts from your bank account. Complete the auto-draft form at the Wayne Water District office with your account number, ID, and a voided check.

Payments will automatically draft on your bill’s due date each month. Allow 10 days to cancel an active auto-draft.

Payment Options At a Glance:

• Website: www.waynewaterdistricts.com
• Phone: 1-844-953-2842
• Mail: PO Box 1580, Goldsboro, NC 27533
• Office: 3600 Commercial Dr, Goldsboro, NC
• Auto-draft: Complete form at the office

Bill Due Dates

Wayne Water District bills monthly for water service based on meter readings. Payments are due 20 days after the billing date.

For example, if your billing date is January 1st, payment is due by January 20th to avoid late fees. Review your monthly bill carefully to note the due date.

Late Fees and Disconnection

If payment is not received by the due date, a late fee of $5 or 1.5% of the unpaid balance (whichever is greater) is charged.

Accounts past due by 60 days incur disconnection without notice. Reconnection requires paying the past due balance plus a $50 fee.

Avoid late fees and service interruption by paying on time, enrolling in Auto-Draft, and maintaining a zero balance whenever possible.

Payment Assistance Programs

For customers facing financial hardship, Wayne Water District partners with NC 2-1-1 to connect residents with financial assistance programs and resources.

Some options include:

• Salvation Army Services
• Communities in Schools of Wayne County
• Wayne Community College Student Services
• Department of Social Services

Contact NC 2-1-1 to find an agency that can help pay past due utility bills. Provide documentation of financial need.

Budget Billing

Budget billing allows customers to pay a fixed amount each month based on your average water usage. This makes bills more consistent and easier to plan for.

To enroll in budget billing, your account must be in good standing. Contact Wayne Water District customer service to sign up. The program runs October to September each year.

Account Management Tips

• Provide updated contact info to receive important account notices.

• Enroll in paperless billing by email to save paper and ensure on-time delivery.

• Monitor your usage by reading the meter or checking your account online.

• Report leaks, pressure issues, or water quality concerns promptly.

• Avoid unsorted trash, chemicals, oils, and other hazards that can contaminate water if flushed.

• Conserve water and check for hidden leaks to minimize usage and bills.

Paying your Wayne Water District bill on time keeps your water flowing and account in good standing. Their online, phone, mail, office, and auto-pay options make paying easy and convenient each billing cycle.