How to Pay Your Bill at West Boca Medical Center

It can be hard to figure out how to pay your medical bills, but West Boca Medical Center wants to make it as simple as possible. This guide will tell you everything you need to know to pay your West Boca Medical Center bill online, over the phone, through the mail, or in person.

Online Bill Pay

The easiest way to pay your West Boca Medical Center bill is online through our secure payment portal. To get started, you’ll need your account number, which can be found on your billing statement.

First, go to westbocamedctrcom/pay-a-bill and click on the “Pay Bill” button This will take you to the payment portal where you can either log in if you already have an account, or create a new account.

Once logged in, enter your account number and billing information. You’ll be able to view your outstanding balance and recent billing activity To make a payment, simply enter the payment amount and submit.

The online bill pay accepts Visa MasterCard American Express, Discover, and debit cards. You can also pay directly from your bank account. Payments are processed immediately and you will receive a confirmation email.

The benefits of paying online include:

• Secure payment processing
• Immediate payment confirmation
• Access billing statements and payment history
• Make one-time or recurring payments
• Available 24/7 for convenience

Pay by Phone

If you prefer to speak to someone directly, you can pay your West Boca Medical Center bill over the phone. Call 1-561-488-8000 and select the billing department option.

When prompted, enter your account number. The billing person can tell you how much money is left on your account, take a credit card payment, and answer any questions you may have.

Phone payments are processed immediately. Be sure to write down your confirmation number for your records.

Pay by Mail

To pay your hospital bill by check or money order through the mail, first locate your account number on your billing statement. Make the check or money order payable to West Boca Medical Center.

On the memo line, write your account number. Mail your payment to:

West Boca Medical Center
Attn: Cashier
21644 State Road 7
Boca Raton, FL 33428

Be sure to allow 7-10 business days for your mailed payment to reach our office and be applied to your account. Payments received after the due date will be considered late.

In-Person Payments

For cash payments or money orders, visit the cashier office located inside the main hospital entrance. The cashier office is open Monday-Friday from 8:00am to 4:30pm. You will need to provide your account number and billing notice.

The cashier can accept cash, money order, cashier’s check, and debit card payments in-person. Credit card payments are not accepted at the cashier office.

You will receive a receipt as proof of payment. Be sure to retain this receipt for your records, as it contains your confirmation number.

Payment Plan Options

If you are unable to pay your full balance, West Boca Medical Center offers payment plans to help make larger balances more manageable. Payment plans allow you to break up your total due into smaller monthly payments over 6, 12, 18 or 24 months.

To be eligible for a payment plan, your balance must be at least $100. A 20% down payment is required, with the remaining balance paid over the chosen monthly schedule.

To set up a payment plan, call the billing department at 1-561-488-8000. Be prepared to provide your account information and discuss payment plan options.

Payment plans allow you to get on a consistent schedule without worrying about coming up with a large lump sum. Just be sure to make your monthly payments on time to avoid penalties or default.

Financial Assistance Options

In addition to payment plans, West Boca Medical Center has financial assistance programs available for those who qualify:

• Charity care – If you are uninsured or underinsured with a low income, you may be eligible for reduced or free care. This is determined based on a sliding scale based on your Federal Poverty Level.

• Prompt pay discount – Receive a 30% discount if your balance is paid in full within 30 days of your first bill.

• Hardship discounts – Special consideration may be given in cases of medical hardship where paying your full balance would be detrimental.

To find out if you qualify for any financial assistance programs, speak to a financial counselor at 561-955-7370. They can review your specific circumstances and help enroll you in any savings programs.

Having affordable medical care is important. Our financial assistance programs exist to help ensure you receive needed care regardless of your financial situation.

Collections Process

If your account becomes severely past due, it may be forwarded to a collection agency. Once an account is in collections, your options and discounts become limited. Avoid collections by staying current on payments or setting up a payment plan if you need assistance.

Our billing staff will make every effort to communicate with you regarding your balance and work out arrangements before resorting to collections. Be sure to respond to any letters or calls from our billing department to prevent avoidance of collections.

Communication is Key

The key takeaway is to not ignore your medical bills. Communicate any issues early and we can work together to find a solution. We understand unforeseen financial issues may arise, and we want to help you through them.

By understanding all your bill pay options and acting right away, you can avoid complications like late fees, collections calls, and credit damage. West Boca Medical Center is committed to transparency and wants to ensure a smooth billing process.

Paying medical bills can feel overwhelming if you don’t know where to start. Hopefully this guide has shed some light on the various ways you can pay your West Boca Medical Center bill. Reach out to our billing department with any questions – we are here to help.