Paying your DTE Energy bill on time each month is important to avoid late fees and potential service interruption. But you have several convenient options to pay your DTE bill – online, through the mobile app, by phone, by mail or in person. Here are 10 easy ways I’ve found to pay your DTE Energy bill:
1. Pay Online
The fastest and most convenient way to pay your DTE Energy bill is online. You can pay your bill anytime, anywhere from your computer, tablet or mobile device
To pay online, you first need to sign into your DTE Energy account or use the Guest Pay feature. Then, you can pay your bill through your checking or savings account. Eligible customers can also use Visa, Mastercard or Discover debit or credit cards to pay online.
Paying online through the DTE Energy website allows you to
- Pay your bill immediately or schedule payments for a future date
- Enroll in AutoPay to have your bill paid automatically each month
- Choose your preferred due date with Flexible Due Date
- View billing and payment history
- Update account information
- Enroll in paperless billing
Online payment is fast, flexible and free. It takes just a few minutes to pay your DTE bill online.
2. Use the DTE Energy Mobile App
Like paying online, the DTE Energy mobile app allows you to quickly pay your energy bill anytime, anywhere right from your smartphone.
The mobile app lets you:
- Pay your bill through your bank account or eligible credit/debit cards
- Compare your current bill to previous months
- Use Guest Pay to pay another account without signing in
- Enroll in AutoPay, paperless billing and other programs
You can download the free DTE Energy app for iPhone, Android and other devices. Paying through the app only takes about three taps!
3. Pay at a Kiosk
DTE Energy has over 200 bill payment kiosks located across Michigan for easy in-person payment. Kiosks accept cash, checks, money orders and eligible debit/credit cards.
To pay at a kiosk, you just need your name and address – no account number required. Payments post to your account the same day. Kiosks are available 24/7 and support English and Spanish.
4. Pay by Phone
Call 1-800-477-4747 to make a payment over the phone using DTE’s automated system. It’s available anytime – day or night.
When paying by phone, you can use your checking account or eligible debit/credit card. Have your DTE account number and payment information ready when you call. Phone payments are processed immediately.
5. Pay by Mail
You can mail your DTE Energy bill payment to:
DTE Energy
P.O. Box 740786
Cincinnati, OH 45274-0786
Simply return the payment coupon from your bill with a check or money order in the provided return envelope. Allow 5 days for mail delivery to ensure your payment is received by the due date.
6. Pay at an Authorized Agent
DTE has authorized bill payment agents located across Michigan, including at grocery stores, pharmacies, retailers and check cashing locations. Look for the DTE Energy logo.
Authorized agents accept DTE Energy payments in cash, check or money order. Payments go directly to DTE the same day. Some agents may charge a small processing fee.
7. AutoPay
For ultimate convenience, enroll in AutoPay to have your DTE Energy bill paid automatically each month on the due date. No stamps required!
With AutoPay, the amount due is automatically deducted from your bank account or charged to your credit card monthly. You’ll still receive a bill for your records.
8. Pay in Person
You can pay your DTE Energy bill in person at an authorized payment location or at a DTE customer service office.
Bring your printed bill or have your account number handy. In-person payments can be made by cash, check, money order or eligible cards. Payments post to your account right away.
9. Schedule Payments
If you pay your DTE bill online or through the mobile app, you can schedule future payments in advance.
Scheduling your payments allows you to choose the specific date you want your DTE bill paid each month. You can set up recurring payments as well. This helps you stay organized and avoid late fees.
10. Enroll in BudgetWise Billing
BudgetWise breaks your annual energy costs into even monthly payments so your bill stays consistent throughout the year. This makes budgeting easy.
With BudgetWise Billing, DTE calculates your estimated annual energy costs and divides it into 12 equal monthly installments. Your bill will stay the same from month to month.
Paying your DTE Energy bill doesn’t have to be a hassle each month. With multiple payment options – online, phone, mail, in person and more – choose the method that’s easiest for you. Sign up for convenient programs like AutoPay or BudgetWise Billing to make paying your energy bill stress-free.
Convenient access at local retail locations
The DTE payment kiosks are conveniently located in local businesses where customers frequently visit, including grocery and convenience stores.
To identify retail partners that would provide customers with a comfortable and secure place to pay their bills, CityBase analyzed customer payment trends to pinpoint the neighborhoods where kiosks would be most beneficial to customers. Many of these locations had high volumes of cash-paying customers, who may not have alternative means to pay online via card or bank account.
CityBase recruited interested businesses to apply as an Authorized DTE Kiosk Payment Center. They then conducted site visits to finalize the optimal kiosk locations. Selected businesses only needed a dedicated power outlet and 5’x5’ space in order to accommodate the new payment kiosks.
In total, 33 retail locations house the 43 payment kiosks. The authorized retail kiosk payment centers benefit from increased foot traffic and return customers who pay their utility bill on the kiosk and continue shopping.
DTE customers benefit from extended business hours, convenient locations in their own neighborhoods, and safe and familiar settings where they can comfortably pay their important bills.
One retail hub for the new DTE payment kiosks is Prince Valley Market, 5931 Michigan Avenue, Detroit, MI 48210.
The local market houses three DTE kiosks for customers to pay their utility bills, as well as additional services such as a post office, Vigo – Western Union, check cashing services, and an in-house bakery and kitchen.
“The kiosk terminals are a great system to have in house for our customer base. This is exactly right up their alley,” said Joe Gappy, President of Prince Valley Markets. “We’re very unique in what we offer. Providing all these services helps us grow.”
“Many customers will come to use the kiosk and continue shopping,” Gappy continued. “The wave of the future is kiosks. Customers aren’t going to waste their time going from utility to utility to pay bills. For people who don’t have banking or checking accounts, this is the way to go. Consumers already know how to use the technology. We also offer bill payment services at our window, but you have to pay a fee because of our labor costs. Most people prefer to pay at a free kiosk terminal.”
How to pay your DTE bill online
How do I pay my DTE Energy Bill?
Eligible customers can pay with a Visa®, Mastercard® and Discover® debit or credit card. Paying by phone using our automated payment system is a fast, convenient way to pay your DTE Energy bill — 24 hours a day, 7 days a week. Simply call 800.477.4747. When you pay by phone, you can use your checking account.
What payment methods does DTE Energy accept?
DTE Energy accepts payments from checking and savings accounts. Eligible customers can pay with a Visa ®, Mastercard ® or Discover ® debit or credit card. Cash payments are also accepted at our DTE Energy Bill Payment Kiosks. What does “Payment Nickname” mean when I add a payment method?
When will my payment post to my DTE Energy account?
Payments can be scheduled to post to your DTE Energy account as early as the same business day or up to 60 days in advance. Payments made after 1 p.m. will automatically be applied on the next business day. How do I know my online payment has posted?
Does DTE Energy receive a fee?
DTE Energy does not receive any portion of this fee. All payment options offered directly from DTE Energy are free. To find a payment location near you, enter your ZIP Code.