Paying Your Hawaiian Electric Bill Is Easy With These Options

You have several easy ways to pay your Hawaiian Electric bill every month if you are a customer. Hawaiian Electric lets you choose how you want to pay: online, over the phone, in person, or by mail. Read on to learn about the easy ways that people in Hawaii can pay their Hawaiian Electric bill.

Pay Online

For fast and easy online payments Hawaiian Electric allows you to pay by credit/debit card or electronic check through their online Account Manager. Simply login to your account at www.hawaiianelectric.com and click on “Make Payment” to process your payment instantly.

Online payments through Account Manager are free and post to your account immediately. You can also setup recurring payments to have your bill paid automatically each month.

Pay By Phone

In addition to online payments, Hawaiian Electric offers a pay-by-phone option using their automated payment system. To use this method, call 1-844-543-3811 and follow the prompts to make a payment by credit/debit card or electronic check.

Phone payments have a $250 service fee and typically process almost instantly You’ll receive a confirmation number at the end verifying your payment was received,

Pay In Person

If you prefer paying your bill in person, Hawaiian Electric has over 200 authorized payment locations throughout the Hawaiian Islands Popular payment centers include

• First Hawaiian Bank branches
• Foodland and Sack N Save stores
• Times Supermarkets
• Napa Auto Parts stores
• Western Union locations
• Most 7-Eleven convenience stores

Different places accept different types of payments, but most take cash, checks, money orders, and debit/credit cards. When you pay in person, the money usually shows up in your account within one to two business days.

Pay by Mail

Sending your payment by mail is another option offered by Hawaiian Electric. Simply mail your check or money order along with your bill stub to:

Hawaiian Electric Company, Inc.
P.O. Box 2750
Honolulu, HI 96840

Be sure to allow 7-10 business days for mailed payments to process. Paying early helps avoid late fees if your payment is delayed in the mail.

Auto Pay and Budget Billing

For added convenience, consider setting up recurring payments through Hawaiian Electric’s Auto Pay program. This automatically pays your bill from your bank account each month on the due date.

Auto Pay prevents late payments and ensures your service continues uninterrupted. You can enroll through your online Account Manager.

Hawaiian Electric also offers Budget Billing to even out bill fluctuations. This program averages your electricity costs over 12 months to determine a fixed monthly payment amount. Sign up for Budget Billing online or by calling customer service.

Payment Assistance Programs

If you are struggling to pay your Hawaiian Electric bill, various financial assistance programs are available based on eligibility. Hawaiian Electric partners with agencies statewide that provide help with past-due bills, deposits, and monthly bill discounts. Learn more about assistance options at www.hawaiianelectric.com/paymentarrangement.

Avoid Late Payment Fees

No matter which option you choose, be sure to pay your bill by the due date to avoid late fees. Hawaiian Electric provides multiple payment choices to fit any schedule or preferences. Pay online, by phone, at in-person locations, or by mail to keep your electric service uninterrupted. Reach out to customer service if you need help or have any payment questions.