Getting hit with an unexpected utility bill can be stressful You open it up only to see you owe more than expected and the due date is just around the corner. Now you need to figure out where and how to pay in a hurry. This article will overview the various options to pay your light or electricity bill locally so you can avoid late fees and keep the lights on
Know Your Payment Options
Most electric companies provide a variety of payment options Common options include
- Pay online through your utility account
- Pay by phone
- Pay by mail
- Pay in person
Paying online through your utility website is the most convenient if available. You can use a checking account, credit card or debit card and avoid trips and lines.
Paying by phone allows you to call in a payment and provide payment details. This is handy when you need to make a quick last minute payment.
You can send payments whenever you need to with pay by mail, but you’ll need checks or money orders. It involves more planning ahead.
To pay in person, you have to go to a place that accepts payments, but some people like doing business with people they know in person.
Be aware of all the choices your utility company gives you so you can pick the one that works best for you and your schedule.
Find Authorized Payment Locations
If paying online or by phone is not optimal, most electric companies have local authorized payment locations you can visit in person. These are third party locations that allow you to pay your utility bill at their establishment for a small service fee. Common types include:
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Grocery stores – Major chains like Kroger, Safeway, Whole Foods, etc. often allow utility bill payments.
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Pharmacies – CVS, Walgreens and Rite Aid are popular bill payment locations.
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Big box stores – Walmart, Kmart, Costco and Target frequently permit bill payments.
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Banks & credit unions – Many local banks and credit unions accept utility bill payments.
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Check cashing locations – Check cashing stores often provide bill pay services.
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Independent agents – Some gas stations, delis and other local vendors offer utility bill payment.
Check your utility company’s website for a locator tool or map of authorized pay agents near you. You simply enter your zip code and get a list of nearby locations. This makes it easy to find one that is convenient on your daily commute or close to your home or work.
What to Bring to Pay In Person
Be sure to bring the necessary items with you when visiting a pay station:
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Utility bill – Have your most recent bill handy so you have your account number and amount due readily available.
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Payment method – Carry cash, check or debit/credit card to make the payment. Ask about available payment methods when locating an agent to ensure your preferred option is accepted.
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Government ID – Some locations may ask for a driver’s license or ID card to verify your identity.
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Fee – There is usually a small service fee for the convenience of paying at a third party location. Expect to pay around $1.50 extra per transaction. Ask when calling the payment center so you bring enough cash to cover the fee.
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Payment slip – If the location provides pre-printed payment slips, be sure to fill it out completely with your account details to process the payment.
Having all these items handy ensures the payment process goes smoothly and quickly.
Tips for Paying at Authorized Locations
Here are some useful tips when paying your utility bill at an authorized pay station:
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Ask if there is a specific cash register or customer service counter designated for bill payments. This avoids having to wait in long lines meant for other transactions.
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Avoid busy times like early mornings, lunch hours and evenings when long lines are more likely. Consider stopping during slower mid-morning or mid-afternoon windows.
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Have your bill and payment ready when you reach the register rather than fumbling to find items and fill out forms. This saves time for both you and the staff.
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Be polite and patient with staff assisting you. Remember they are providing an extra service outside their normal duties. A friendly attitude goes a long way.
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Get a receipt as proof of your payment in case any issues arise with correctly processing the payment.
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If visiting close to a due date, ask the agent to verify when the payment will post to your account. This ensures it is credited on time.
Following these tips will help ensure paying your utility bill in person is fast, smooth and worry-free.
Locating Nearby Payment Centers
Searching “pay electric bill near me” can quickly point you to nearby in-person payment options. Here are some ways to find locations:
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Utility company website – Most electric company sites have a payment location finder tool you can use by simply entering your zip code. This is always the most accurate source.
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Google Maps – Search for terms like “utility payment centers near me” and Google Maps will display locations. You can call to verify they handle your specific electric company.
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Google Search – Try searching your utility provider name and “payment locations” to see if lists come up on their site or other sources.
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Yellow Pages – Under the Utilities section, some areas still have listings of local authorized payment centers.
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Visit or call local businesses – Stores in your neighborhood like supermarkets, pharmacies, and banks may let you pay utility bills even if not advertised. Ask when you’re visiting.
Using a combination of these methods makes it easy to find the most convenient payment locations near your home or work.
Pay Over the Phone
If getting to an in-person location is not possible in time, most electric companies let you pay over the phone. You simply call the customer service number on your bill, provide account details and payment info and it’s done.
Some key tips for paying bills by phone:
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Call during off-peak hours like mid-morning or early afternoon to avoid long hold times.
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Have your account number, amount due and payment method ready before calling.
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Double check dates and amounts given to ensure payment will process properly.
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Record the confirmation number and customer service rep details just in case.
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Follow up in a day or two online or by calling to confirm your payment went through as expected.
Just keep in mind payment by phone often incurs a small fee. Still, it’s a quick and easy option in a bind.
Emergency Payment Arrangements
If you are unable to pay the full amount due, call the utility provider before the due date. Explain your situation and request an extension or payment plan. It is often available if you make the request on time.
Some options include:
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Deferred payment plan – Pay past due balance over several months
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Waiver of late fees – Fees removed if late due to special circumstances
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Due date extension – Get few extra days to make the payment
As long as you communicate proactively, electric companies will usually work with customers who show good faith effort and accountability. Be patient and polite as the agents try to help find solutions during hardships.
Avoid Late Payments
While the above tips help once you have a past due bill, it’s wise to avoid the situation proactively when possible:
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Carefully review monthly electric bills so you immediately notice any irregularities or changes.
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Learn about budget billing plans that let you pay a predictable amount each month to smooth out seasonal spikes.
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If moving, promptly close out old electric accounts and start new service to prevent overlap.
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Sign-up for bill reminders via email or text a few days before your bill is due.
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Mark due dates on your calendar and set payment reminders for yourself.
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Enroll in autopay to have payments electronically processed each month.
Planning ahead and carefully managing utility bills goes a long way towards avoiding last minute stresses. But should an unexpected bill arise, use the guidance above to handle it swiftly and keep your lights shining bright.
Key Takeaways
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Check your electric company website for remote and authorized in-person payment options.
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Locate nearby payment locations using online maps and tools. Verify with the establishment they accept your utility payments.
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Bring your bill, payment, ID, and service fee when visiting a pay station.
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Pay over the phone if you can’t make it to an in-person location on time.
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Ask about emergency extensions or arrangements if you can’t pay the full amount due.
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Avoid headaches proactively by carefully monitoring monthly bills and planning ahead.
With so many ways to pay locally or remotely, you can easily keep your utility payments on time and service running smoothly, even when unexpected bills pop up.
Pay By Account Number
Present your account number or power bill at these and other locations:
- Walmart
- Kroger
- Walgreens
- Plus, many others
Your account number is located on the front of your bill.
Find an APL near you, or text GPPAY to 99123.
Two Ways to Pay at an Authorized Payment Location
You can present either the account number or the Georgia Power CheckOut barcode on your bill to have the payment applied to the account. Learn more about each option below.
How to Pay Bills Online
Where can I get help paying a bill?
Whether you need help paying one bill or many, or are looking for information to help someone else, you are not alone. Your local 211 agency has the most up-to-date information about local assistance that may be available to you. If you prefer to talk to someone, you can always call 211 to get connected to a local specialist.
Where can I get assistance for water bills in Baltimore?
Read more on assistance for water bills in Baltimore. Friendship Outreach Center, which is located in Parkville Maryland and can be reached at (410) 444-1595, can provide up to $50 to pay utility bills and rent. Other assistance programs offered include clothing, food pantry, and GED classes.
How do I pay my SCE Bill?
Our payment methods are simple, convenient, and secure. Choose the one that works best for you. View your bill, pay with your checking account, sign up for Auto Pay or enroll in paperless billing from your SCE Account dashboard. Not registered for SCE.com? Register Forgot Password? Reset Password
Where can I get financial assistance in Baltimore?
Find details on financial assistance in the city of Baltimore. Catonsville Emergency Food Ministry – Not only do they provide food, but if you have exhausted all other government assistance programs, they may be able to provide help for rent, housing expenses, and energy bills. Call this Catonsville Maryland agency at (410) 747-4357.