How and Where to Pay Your TEP Electric Bill in Tucson
Tucson Electric Power (TEP) provides electricity to over 425000 customers in the Tucson metro area. As a TEP customer you need to pay your electric bill on time each month to avoid service interruptions. TEP offers multiple free and convenient ways to pay your bill. Read on to learn about all your options for paying online, by phone, in person, or by mail.
About Tucson Electric Power
TEP is the main electric utility serving Tucson and surrounding areas of southern Arizona. They generate power from a mix of natural gas, coal, solar and wind sources TEP delivers reliable electricity to homes, businesses, and organizations across the city.
As a customer-owned utility, any profits made by TEP go back into improving infrastructure and keeping rates low. Their customer service team is available to help with any questions about your electric account and bill payment options.
Ways to Pay Your TEP Electric Bill
TEP offers flexibility in how you pay your monthly bill:
- Online bill pay
- Phone payments
- In person payments
- Pay by mail
- AutoPay program
Let’s look at each payment method in more detail:
Online Bill Pay
The fastest and most convenient way to pay is through TEP’s online account system. You can make one-time payments each month or set up recurring automated payments.
To start, go to www.tep.com and click on “My Account” then “Pay Your Bill.” You’ll need to log in or set up an online account with your account number. The online payment screens are user-friendly and walk you through each step.
Pay instantly by e-check from your bank account for free. Or pay by debit/credit card for a small convenience fee.
Phone Payments
To pay your TEP bill over the phone, call 520-623-7711. Let the customer service agent know you want to make a payment on your electric account.
Have your card ready to make a debit/credit card payment by phone. Phone payments allow you to easily take care of your bill without leaving home.
In Person Payments
You have a few options to pay your TEP bill in person:
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At TEP’s customer service office located at 88 E Broadway Blvd in downtown Tucson.
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Drop off a check or money order in the payment drop box at the TEP office.
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Pay with cash at local stores like Walmart, CVS, Fry’s Food Stores, and Circle K. A small convenience fee applies.
Payments by Mail
Mail in a check or money order payable to Tucson Electric Power along with your payment stub to:
Tucson Electric Power
PO Box 80077
Prescott, AZ 86304
Write your TEP account number on your check or envelope to ensure proper crediting.
AutoPay Program
For maximum convenience, enroll in TEP’s AutoPay program to have your bill paid automatically each month on the due date. Payments are deducted from your bank account or charged to your credit card.
AutoPay prevents late fees and free you from having to remember to pay each month. Set it up through your online account.
Payment Tips for Paying Your TEP Bill
Here are some top tips to remember for paying your TEP electric bill smoothly:
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Pay online for fastest, easiest bill pay
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Use TEP’s mobile app to pay on the go
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Call TEP or pay in person at the TEP office
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Utilize cash payments at local retailers for convenience
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Sign up for AutoPay to set and forget bill payments
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Include your TEP account number on mailed checks
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Pay by the due date listed to avoid late fees
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Contact TEP with any questions about your electric account
TEP makes it simple to take care of your electric bill through online, phone, mail, or in-person payment options. Choose the method that works best for your schedule each month. Staying current on your account ensures uninterrupted electrical service.
As a customer-owned, community-focused utility, TEP’s top priority is providing reliable power and helpful service. Reach out anytime for bill payment support or to discuss payment plan options if needed. Keeping your lights on and power flowing is their mission.
Tucson Electric Power Company Rebates & Incentives
Tucson Electric Power Company offers a variety of rebates and incentives to their customers for energy efficient upgrades and appliances. By taking advantage of these offerings, customers can save money and energy.
Air Conditioner and Heat Pump Rebate: Customers can receive a rebate of up to $1,000 for installing an air conditioner or heat pump that has at least a 16 SEER (Seasonal Energy Efficiency Ratio) rating. Customers can also receive an additional $50 rebate for using a qualified contractor.
Lighting Solutions Rebate: Customers can receive a rebate of up to $1,000 for purchasing and installing energy-efficient lighting solutions, such as LED light bulbs, fluorescent fixtures, and more.
Refrigerator and Freezer Rebate: Customers can receive up to $250 for purchasing and installing an energy efficient refrigerator or freezer. Customers who purchase Energy Star certified models can receive up to $500.
Clothes Washer and Dryer Rebate: Customers can receive a rebate of up to $500 for purchasing and installing an energy efficient clothes washer and dryer set. Customers who purchase Energy Star certified models can receive up to $1,000.
Appliance Recycling Program: Customers can have their old and inefficient appliances recycled for free. Customers must be enrolled in TEPs Commercial Energy Solutions program to be eligible.
Residential Solar Program: Customers can receive an up-front rebate of up to $20,000 for installing a solar system. Also, customers may also be eligible for other incentives, such as solar renewable energy credits and net metering.
Commercial Solar Programs: Customers can receive up-front rebates of up to $20,000 for installing a solar system. Customers may also be eligible for other incentives, such as solar renewable energy credits and net metering.
Demand Response Programs: Customers can receive payments for reducing their energy consumption during peak hours. By reducing their energy demand during these times, customers can help lower overall energy costs and maintain system reliability.
Tucson Electric Power Company offers many rebates and incentives to their customers. By taking advantage of these offerings, customers can save money and energy. For more information about these programs, customers can contact the company directly or visit their website.
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Tucson Electric Power Company Electric rate plans
Tucson Electric Power Company (TEP) provides a variety of rate plans for both residential and business customers. To ensure customers get the best value, it is important to evaluate the variety of options and select the best rate plan for individual needs. The following are electric rate plans available from TEP:
TEP offers residential customers the following electric rate plans:
- Residential Basic: The Residential Basic rate is the most basic rate plan and offers customers a fixed rate for electricity.
- Residential Time-of-Use: This rate plan allows customers to purchase electricity when energy prices are lower. Customers can choose one of four plans with different time-of-use periods; Peak, Off-Peak, SuperOff-Peak, and SuperSaver.
- Residential Solar: This rate plan is designed for customers with solar energy systems. This plan offers customers the lowest rates when using solar energy.
- Residential Wind: This rate plan is designed for customers with wind energy systems. Customers can get a discounted rate for using wind energy.
- Residential Net Metering: This rate plan is designed for customers with solar and wind energy systems. Customers can get a discounted rate for using renewable energy.
TEP offers businesses the following electric rate plans:
- Business Basic: The most basic rate plan for businesses offering customers a fixed rate.
- Business Time-of-Use: This rate plan allows businesses to purchase electricity at lower prices when energy prices are lower. Customers can choose one of four plans with different time-of-use periods; Peak, Off-Peak, SuperOff-Peak, and SuperSaver.
- Business Solar: This rate plan is designed for businesses with solar energy systems. This plan offers customers the lowest rates when using solar energy.
- Business Wind: This rate plan is designed for businesses with wind energy systems. Customers can get a discounted rate for using wind energy.
- Business Net Metering: This rate plan is designed for businesses with solar and wind energy systems. Customers can get a discounted rate for using renewable energy.
TEP offers customers a variety of rate plans to suit their individual needs. Customers should evaluate the different rate plans available and select the best option for their energy needs.
How to Pay Bills Online
FAQ
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