As a happy Ultra Mobile customer for over 2 years now, I’ve learned the ins and outs of managing my account and paying my phone bill conveniently. Ultra Mobile makes it simple to pay your bill through multiple methods whether you want to pay online, over the phone, or in person
Based on my own experience as a customer, I’ll give you a full rundown of all the places and ways you can pay your Ultra Mobile phone bill in this article.
Online Account Access
The easiest way to pay your Ultra Mobile bill is to log in to your account online. You can access your account by going to my.ultramobile.com and entering your phone number and account PIN.
Once logged in. you can
- View your current account balance and billing statement
- Check your payment history
- Set up auto-pay for recurring payments
- Make a one-time bill payment via credit/debit card or PayPal
Paying online is fast secure and gives you 24/7 access to manage payments. It’s my go-to method for paying each month.
Ultra Mobile Customer Support
Ultra Mobile’s customer service line can be reached at 888-777-0446 to pay your bill over the phone. The Ultra Mobile customer service team is open seven days a week, 24 hours a day.
When you call, a representative can assist with:
- Taking a credit/debit card payment for your monthly bill
- Setting up future auto-pay arrangements
- Answering any billing questions you may have
I’ve always had positive experiences paying over the phone. The customer service agents are friendly and can resolve most billing issues on the spot.
Ultra Mobile Store Locator
If you prefer to pay your bill in person, Ultra Mobile has over 10,000 authorized retailers nationwide.
You can find a nearby location to pay using the Ultra Mobile Store Locator. Just enter your zip code and select the “Bill Payment” filter to see options for in-person bill payment.
Paying at an authorized retailer has the added benefit of being able to immediately pick up a SIM card or phone if you need one. The store associates can also assist with other account needs.
PayNearMe Retail Locations
In addition to Ultra Mobile authorized retailers, you can also pay your Ultra Mobile bill at over 27,000 PayNearMe retail locations including 7-Eleven, Family Dollar, CVS Pharmacy and more.
To pay at a PayNearMe location:
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Get a barcode by logging into your account or using the Ultra Mobile app
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Present the barcode at the register during checkout
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Pay your bill with cash, card, or other accepted payment
This gives you tons of convenience stores, gas stations, grocery stores, and pharmacies to choose from when you want to pay in cash.
T-Mobile Stores
Since Ultra Mobile runs on the T-Mobile network, you can also pay your Ultra Mobile monthly service bill conveniently at over 6,000 T-Mobile stores nationwide.
Just let the store associate know you need to make a payment on your Ultra Mobile account and they can easily process it for you. T-Mobile locations accept various payment types like cash, credit/debit cards, and more.
PayGo Recharge Cards
If you have an Ultra Mobile PayGo prepaid plan, you can add money to your account balance using PayGo Recharge Cards.
These cards are available for purchase at T-Mobile retail locations in denominations of $10, $20, $30, $40, and $50.
Once you buy a recharge card, you simply scratch off the PIN on the back and then enter it online at my.ultramobile.com or through the Ultra Mobile app to add the money to your account.
Recharge cards are great for getting quick cash refills without needing to enter payment card details.
Money Transfer Locations
You can also reload your Ultra Mobile PayGo account at money transfer locations and payment centers like Western Union, Coinstar, CheckFreePay, and ZipZap.
Bring your phone number and cash payment to one of over 150,000 participating locations worldwide. The agent will process a cash reload to your Ultra Mobile balance.
This gives you access to thousands of check cashing stores, supermarkets, and convenience stores to make cash payments.
Auto Pay
The most convenient option is to set up automatic payments through your Ultra Mobile account. This securely saves your credit/debit card on file to make monthly recurring bill payments.
With Auto Pay enabled, you don’t have to remember to manually pay each month. Your bill gets paid automatically on the due date, so no risk of late fees or service interruptions.
You’re in full control and can cancel Auto Pay at any time. I love the simplicity of having one less bill to worry about.
Ultra Mobile App
You can also view your account details and make quick one-time payments through the Ultra Mobile app for iPhone and Android.
The app allows you to:
- Check your usage and account balance
- Receive billing notifications
- Pay your bill via stored payment method or add a new one
- Get payment receipts right from your phone
Third-Party Bill Pay Services
Services like doxo allow you to consolidate all your bills in one place and pay everything from one account. You can add your Ultra Mobile account to these bill pay apps to streamline payments.
The service stores your Ultra Mobile account credentials securely and pulls bill details directly each month. You can then review your Ultra Mobile bill and pay it through the app interface along with other bills.
Avoid Late Fees!
However you choose to pay, be sure to pay your Ultra Mobile bill before the due date each month to avoid late fees. Having multiple convenient payment options makes that easy to do!
With so many options – from online payments to 35,000+ retail locations – Ultra Mobile makes it simple to pay your cell phone bill quickly and on time, avoiding costly late payment penalties.
Next time your Ultra Mobile bill comes around, choose the payment method that fits your needs and budget. Consistently on-time payments will maintain your service and establish positive credit history.
How to recharge your Ultra Mobile account
FAQ
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