Where to Pay Your Alabama Power Bill: In Person, Online & More

Alabama Power makes paying your electric bill easy and convenient through various in-person, online mail and automated payment options. This comprehensive guide covers the many ways to pay your Alabama Power electricity bill.

Online Bill Pay

The quickest and most convenient way for Alabama Power customers to pay their electric bill is online through the Alabama Power website or mobile app. Here’s an overview of online payment options:

My Alabama Power Account

• Log into or register for your My Alabama Power account at alabamapower.com.

• Select “Make Payment” and choose a payment amount

• Enter and submit your payment info. A confirmation will display.

• View payment history and billing statements.

Paying through your online account is fast, easy, and secure. You can also opt into paperless billing and set up automatic payments.

One-Time Payment as Guest

• Go to Make a Payment on the Alabama Power site.

• Click “Pay as Guest” and enter your account number and address.

• Complete payment and get confirmation.

No need to login or create an account to pay as a one-time guest. However, you won’t be able to store payment methods or view full account history this way.

Alabama Power Mobile App

• Download the Alabama Power app for your iOS or Android device.

• Register or sign in to your account.

• Tap Pay My Bill and enter payment details.

• Receive instant payment confirmation.

The mobile app allows you to easily pay your power bill anytime, anywhere right from your smartphone or tablet.

Automatic Bill Pay

For ultimate convenience, enroll in Alabama Power’s Auto BillPay program to have your electric bill paid automatically each month.

• Log into your My Alabama Power account.

• Under Billing & Payments select Auto BillPay.

• Choose your payment amount and method.

• Pick your monthly payment date.

• Review and submit your enrollment.

Your power bill will now be paid automatically on the date you selected so you never miss a payment. You can cancel or change your autopay settings at any time.

Pay by Phone

Alabama Power offers a few different options for paying your electric bill over the phone:

IVR Payments

• Call Alabama Power’s automated payment line at 1-800-245-2244.

• Follow the prompts to enter your account number and payment info.

• Payment will process automatically and a confirmation code displays.

Call Center Payments

• Speak to an Alabama Power agent at 1-800-245-2244.

• Provide your account information and payment details.

• Agent will take payment and provide a confirmation number.

Western Union Speedpay

• Call 1-888-822-0545 to make a payment via Western Union.

• Provide your name, account number, and payment amount.

• Operator will collect your payment info and process the transaction.

Paying by phone provides a quick, easy electricity bill payment option when you’re on the go or don’t have internet access.

In Person Payment Locations

Alabama Power offers numerous authorized walk-in payment locations across their service area where you can pay your power bill in cash or check.

Alabama Power Business Offices

Visit one of Alabama Power’s local business offices during regular business hours to pay your bill in person with cash, check or money order.

Western Union Agent Locations

Alabama Power has partnered with Western Union to offer thousands of retail payment locations including grocery stores, pharmacies, convenience stores and more. Enter your zip code on their payment location finder to find Western Union agents near you.

MoneyGram Agent Locations

In addition to Western Union, MoneyGram provides in-person payment options at retail stores. Use the payment location finder to locate MoneyGram agents in your area.

When paying at an authorized payment location, be sure to have your Alabama Power account number or billing statement available. In person payments are entered into the system right away to credit your account.

Pay by Mail

To pay your Alabama Power bill by mail, simply enclose your check or money order along with your payment stub in the pre-addressed return envelope provided with your monthly paper bill. Allow 5-7 business days for mailed payments to process.

Mail payment envelope to:
Alabama Power
P.O. Box 242
Birmingham, AL 35292

Make checks payable to Alabama Power and include your account number on the memo line. Consider mail payment as a backup option if you don’t have time to pay online or visit a payment location before your due date.

Payment by Bank Draft

Alabama Power’s Monthly Bank Draft program automatically deducts your power bill from your checking or savings account each month. To enroll:

• Login to My Alabama Power and go to Billing & Payments.
• Select Monthly Bank Draft and fill out the authorization form.
• Attach a voided check and submit your enrollment.
• Your bill will now be paid via bank draft each month.

You can cancel bank draft payments at any time by notifying Alabama Power before the 10th of the month before your next draft date.

Alabama Power Prepaid Billing

Alabama Power offers a Prepaid plan allowing you to take control of your electricity costs. With prepay:

• Prepay for your estimated energy usage in advance
• As you use power, your balance deducts
• Receive notifications when your balance gets low
• Make payments to replenish your prepaid balance

With prepaid billing, your power stays on as long as you have a positive balance. It’s ideal for budgeting electric costs month-to-month. Enroll through your online account or Alabama Power mobile app.

Payment Extensions and Assistance

If you’re having trouble paying your Alabama Power bill, call 1-800-245-2244 as soon as possible. You may qualify for:

• Bill payment extensions or arrangements
• Waiving of late fees
• Matching payment programs
• Needs based assistance

Alabama Power wants to help customers manage electric bills and avoid disconnection. Discuss your situation with an agent to find a payment solution.

Avoid Late Fees and Disconnection

To avoid late fees on your Alabama Power electricity bill:

• Pay your bill by the due date each month
• Enroll in autopay or bank draft to ensure on-time payment
• Call Alabama Power immediately if you anticipate issues paying on time

Likewise, to avoid potential service disconnection:

• Pay past due balances as soon as possible
• Set up a payment arrangement if you have a large outstanding balance
• Apply for bill assistance programs if eligible

Keeping your account current is key to avoiding penalties. Alabama Power will work with customers facing financial hardships – just reach out quickly so they can help.

Choose the Right Payment Method

As you can see, Alabama Power offers numerous ways to pay your monthly electricity bill that fit any schedule, budget, and location. Take advantage of the convenience of online payments through your My Alabama Power account or the mobile app. Consider autopay or bank draft for automatic bill payment each month. Or visit an authorized payment location or call Alabama Power to speak with an agent.

Review your payment options to choose the method that best suits your needs and lifestyle. The faster and easier you can make your power bill payment each month, the better. Take control of your Alabama Power account by paying online or enrolling in autopay today for a simple, stress-free monthly billing experience.