Paying your utility bill doesn’t have to be a hassle. Ameren offers a variety of payment options to fit your needs. Whether you prefer paying online by mail in person, or over the phone, Ameren has a solution. Read on to learn the many convenient ways to pay your Ameren bill.
Pay Online
The fastest and easiest way to pay is through Ameren’s online account portal. You can use an e-check, a credit or debit card, or a new type of wallet like Apple Pay, Google Pay, or PayPal to pay.
To pay online
- Go to Ameren.com and click “Pay Bill”
- Log into your account
- Select “Make Payment” and enter payment details
- Payments post instantly to your account
You can also set up recurring payments and view payment history. Online payments are free, secure, and take just minutes.
Pay by Phone
Prefer to talk to a real person? Ameren’s automated phone system is available 24/7 to take payments.
To pay by phone:
- Call 1-800-552-7583 (Ameren Missouri customers)
- Call 1-800-755-5000 (Ameren Illinois customers)
- Follow prompts to make a payment using your checking/savings account or credit/debit card
- A $1.95 convenience fee applies to debit/credit card payments
- Confirmation number provided at end of call
The automated system is quick and convenient any time of day You can also opt to speak with a customer service representative during business hours
Pay by Mail
If you like paying bills the old-fashioned way, you can mail a check or money order to:
Ameren Missouri
P.O. Box 88068
Chicago, IL 60680-1068
Ameren Illinois
P.O. Box 88034
Chicago, IL 60680-1034
Be sure to include your account number on the check and allow 5-7 days for mail delivery. This route takes longer but works if you prefer paper payments.
Pay in Person
Ameren has over 300 pay in person locations in Missouri and Illinois. Most are open 7 days a week with extended hours. You can pay by cash, check, or money order. Payments post to your account within an hour.
To find an authorized payment location:
- Go to Ameren.com and search “pay in person”
- Enter your ZIP code
- Select Ameren Missouri or Ameren Illinois
- View list of nearby retail locations
Common in-person payment spots include grocery stores, pharmacies, convenience stores, check cashing outlets, and banks. Payment amounts are limitless.
One-Time Debit/Credit Card
If you prefer not to register your debit/credit card online, you can make one-time card payments through Ameren’s automated phone system.
To pay by one-time card:
- Call 1-800-552-7583 (Ameren Missouri) or 1-800-755-5000 (Ameren Illinois)
- Select the card payment option
- Enter your card details for a one-time use
- A $1.95 convenience fee applies
This method works if you don’t want recurring card payments but need to pay by card. You’ll have to re-enter your details each time.
MoneyGram
Ameren has partnered with MoneyGram to offer in-person cash bill payments at retailers like CVS, Walmart, and Jewel-Osco.
To pay with MoneyGram:
- Visit a participating retailer
- Complete a MoneyGram ExpressPayment form
- Provide cash, your account number, and service address
- Receive a confirmation code
Payments post to your Ameren account on the next business day. Fees start at $1.99.
Which Option is Best?
When deciding how to pay your Ameren bill, consider:
- Speed – Online and phone payments post almost instantly. Mail and in-person take 1-7 days.
- Convenience – Online payments work anywhere/anytime. Phone payments are available 24/7.
- Cost – Online and mail payments are free. Phone and in-person payments may have fees.
- Payment Proof – Online and phone payments provide instant confirmation. Mail and in-person give paper receipts.
- Security – Online and phone payments require account login. Mail and in-person rely on paper checks/cash.
Choose the payment method that best matches your lifestyle and preferences. Ameren offers solutions ranging from high-tech to old-school. Pay your bill with ease using the options above.
Ameren Offers Many Ways to Pay
How do I find a bill payment location near me?
Most are open 7 days a week, have extended hours, and take partial payments. They are electronically linked to Ameren so that payments can be immediately recorded. To find a bill payment location near you, enter your zip code, select company and click View.
How do I make a payment toward my Ameren account?
You can make a payment toward the Ameren account of a friend, loved one, neighbor, or even a local business through our Gift of Energy program. Pay your bill online now, or call 866.268.3729 to make a payment. Electronic Data Interchange (EDI) is an electronic payment and bill presentation option for business customers.
Where can I pay my Ameren Illinois bill?
Ameren has several hundred pay in person locations, located primarily in grocery or convenience stores. Most are open 7 days a week, have extended hours, and take partial payments. They are electronically linked to Ameren so that payments can be immediately recorded. Pay your Ameren Illinois bill online or through your bank’s service. Pay Now.
Does Ameren accept walk-in bill payments?
Welcome to Ameren’s Walk-In Bill Payments Site Locator We encourage you to call the location you frequently visit to see if they are open and accepting in-person payments. You can also pay your bill and view other payment options available to you by going to Ameren.com.