When that monthly APS bill arrives you need quick and easy ways to pay it. The Arizona Public Service Company (APS) offers numerous options for paying your electric bill conveniently whether online by phone, by mail or in person.
This guide will overview all the methods to pay your APS bill and key details like fees, processing time and more.
Online Payment Options
Paying online through the APS website or mobile app is the fastest and most convenient way to pay your bill.
Pay by Bank Account
Link your checking or savings account to your APS online account to pay directly from your bank account. There are no fees to use this option and the money comes straight out of your account, so it posts instantly.
You can save your bank account info to streamline checkout when paying future bills.
Pay by Debit/Credit Card or Digital Wallets
APS also allows online payments via debit or credit card as well as digital wallets like PayPal, Venmo, Apple Pay, Google Pay and Amazon Pay.
There is a $2.65 convenience fee per transaction that goes to the third-party processor, Paymentus. APS does not receive any portion of this fee.
Enroll in AutoPay
Take paying your bill off autopilot with AutoPay. Just choose your preferred online payment method – bank account or card.
Your bill will be paid automatically each month directly from your selected account on the due date. No fees apply for bank account AutoPay. The $2.65 card fee would apply each month if using that method.
Pay by Phone
Call 602-371-6555 or the toll-free number 866-776-0445 anytime to pay your APS bill by phone. You’ll need your account number handy.
- Bank Account: Pay from your checking or savings account for no fee
- Debit/Credit Card: A $2.65 convenience fee applies per transaction
Phone payments post almost instantly.
Pay by Mail
To pay the traditional way, simply mail your check or money order to:
APS
P.O. Box 37812
Boone, IA 50037-0812
Be sure to allow 3-5 business days for mailed payments to post so it arrives on time.
Pay in Person
APS offers several ways to pay your bill in person with cash at nearby retail stores and payment kiosks. Payments post to your account right away.
Retail Stores
Pay your APS bill in cash at popular chains like Walmart, Fry’s Food Stores, CVS, Ace Cash Express and local convenience stores.
A convenience fee may apply depending on location. To find fee-free and low-cost locations:
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CheckFreePay®: $1.75 fee. Find nearest location here.
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MoneyGram®: $1.95 fee. Find nearest location here.
Payment Kiosks
Self-serve bill payment kiosks located inside many stores let you pay with cash, check, money order or card. Kiosk fees are:
- Cash payments: Most locations are fee-free
- Card payments: $2.95 convenience fee
Payment Arrangements
If you need extra time to pay a bill, APS offers flexible payment arrangements to split past due balances over 2-3 installments.
Only eligible customers qualify based on factors like account history. Learn more here.
Avoid Late Fees
To avoid late fees, make sure your payment arrives by the due date printed on your APS bill. This is usually 15 days after the statement date.
APS charges a 1.5% late fee on any unpaid balance after the due date.
Setting up autopay or scheduling payments for 3-5 days before the deadline builds in processing time so your payment posts on time.
Get Payment Alerts
When you register your APS online account, you can opt to receive payment alerts and reminders via email or text.
These notifications include:
- Bill ready alerts
- Payment confirmation alerts
- Past due alerts
- Collections notices
Alerts help you stay on top of your bill and avoid late fees. Sign up through your online account.
Monitor Payment History
Your APS online account dashboard shows your full payment history going back 24 months so you can monitor:
- Payment amounts
- Payment date
- Payment method used
- Any late fees incurred
Review this regularly to ensure your payments are posting correctly and on time. Report any discrepancies to APS customer service right away.
Avoid Scams and Fraud
With any bill payments, it’s crucial to watch out for potential scams or fraudulent websites seeking your personal and payment details.
APS will never call or email demanding immediate payment by prepaid debit card, gift card or cryptocurrency. Delete suspicious correspondence immediately.
Only make payments through trusted APS channels like the website, mobile app, by phone or authorized in-person locations.
If you ever suspect fraud, call APS at 602-371-7171 right away to verify before providing any information or payments.
Manage Your Account Online
The full-service APS online and mobile account dashboard makes managing your electric service quick and easy all in one place. You can:
- Pay your bill
- Check usage
- Update account and contact info
- Set up autopay and paperless billing
- View billing history
- Report outages
Accessing your account online provides control and convenience. Register your account here.
Understand the APS Residential Bill
When your monthly statement arrives, key details to review include:
- Due date – This is the date your payment must arrive by to avoid late fees
- Total current charges – This is the total owed for your service period
- Meter read dates – Shows the beginning and end dates for usage on that bill
- Usage graph – Visual monthly breakdown of your electric consumption
- Message board – Important notices like rate changes, peak hours, etc.
Closely monitoring your bill helps you stay on top of usage and ensure accurate billing. Report any questions immediately to APS customer service.
Get Payment Help if Needed
If you are ever struggling financially and need help managing your APS bill payments, call APS at 602-371-7171 to discuss bill assistance options like:
- Payment extensions or arrangements
- Balance forgiveness programs
- Energy support and savings programs
- Payment matching programs
APS partners with aid organizations to provide bill help for qualifying limited-income customers. Reach out for assistance before your account becomes past due.
One Less Worry Each Month
Paying bills isn’t fun, but APS offers convenient payment options to make it fast and hassle-free. Pay how you want – online, phone, mail, in-person – and avoid late fees.
Register your online account to monitor usage and charges so you stay informed. And get help if you need it.
Follow these tips to make painless APS bill payment one less monthly chore.
Pay with bank account
Enroll in AutoPay and each month, your payment will be automatically withdrawn from the payment method of your choice on your due date. Now we’ve added a credit or debit card payment option in addition to using your bank account. There is no fee for bank account. A convenience fee of $2.65 per transaction applies for credit/debit card.
Pay with a phone call Call us at 602-371-6555 (866-776-044
You can make a payment using a checking or savings account for free. If you’d like to use a credit or debit card, PayPal, Venmo or Amazon Pay, there is a $2.65 convenience fee*. All payments post immediately, and you can save your payment information for future transactions.
*fee applies to every $750 towards a residential account or $5,000 towards a business account
APS Budget Billing
FAQ
Where can I pay my Southern California Edison bill at?
Where can you pay Mississippi Power bill?
What is APS checking payments?
How do I pay APS?
Pay by Phone 602-371-6555 (866-776-0445) Pay with your bank account for no fee or use your debit or credit card for a $2.65 convenience fee. APS does not receive a portion of this fee. Pay by Mail Send a check or money order to: APS P.O. Box 37812 Boone, IA 50037-0812 Payments will post within 3 to 5 business days.
How do I contact APS If I don’t pay my bill?
Visit aps.com/support for more resources. 2. We expanded outreach to customers at risk of disconnection for nonpayment. We make multiple attempts to contact customers in the form of bill messages, letters, emails, phone calls and door hangers.
Can APS customers catch up on missed bills?
Eligible APS customers can catch up on missed bills with our flexible payment arrangement options. Learn More Our Company About Us Safety Newsroom Clean Energy Doing Business with Us Resource Planning Public Notice Service Area Map Economic Development Careers Working at APS View Open Jobs Policies and Meters Residential Payment Policies
Does APS shut off service if I don’t pay my energy bill?
Visit aps.com/scam to learn more about energy bill scams. We do not shut off service for non-payment on Fridays, weekends, holidays, or the day before a holiday. We do not shut off service for non-payment on extreme weather days or during the seasonal hold on disconnects from June 1 to October 15.