Convenient Options for Paying Your Entergy Bill In Person

When it comes time to pay your monthly Entergy bill, you have choices on how and where you can pay. While mailing a check or paying online are popular options, you may prefer or need to pay your bill in person. Paying in person allows you to get a payment receipt immediately and ensures your payment is received on time. Thankfully, Entergy offers several convenient in-person payment options near you.

In this comprehensive guide, we’ll explore the many ways Entergy customers can pay their energy bill in person close to home

Authorized Payment Locations

Entergy has partnered with a number of retail stores and businesses to allow customers to pay their utility bills in person locally. There are over 1,000 authorized payment locations across Entergy’s service area in Arkansas, Louisiana, Mississippi, and Texas.

To find Entergy bill payment centers near you

• Go to Entergy.com and enter your ZIP code

• Select a mileage radius from the drop-down menu.

• The website will display partner payment locations within the radius you selected.

• Filter further by city if desired.

Some of the major retail chains that accept Entergy payments include:

• Walmart
• Kroger
• CVS Pharmacy
• Dollar General
• Walgreens
• Circle K
• 7-Eleven
• Family Dollar
• many local grocers and corner stores

When paying at an authorized payment location, be sure to bring your monthly Entergy bill or account number. Cash payments under $500 are free. Credit/debit card payments typically have a service fee of $1.50-$3.95 depending on the retailer.

Entergy Customer Service Offices

Every major region in Entergy’s service area has local Entergy customer service offices and walk-in payment centers. Visit an Entergy office during business hours to pay your bill in person with cash, check, money order, or credit/debit card.

Some locations may have a payment kiosk available 24/7. However, if you need to speak to an agent, be sure to visit during normal office hours.

Here are Entergy’s walk-in customer service and payment center locations by state:

Arkansas

• Little Rock
• Hot Springs
• Pine Bluff
• El Dorado

Louisiana

• New Orleans
• Baton Rouge
• Lake Charles
• Monroe
• Lafayette
• Houma
• Thibodaux
• Bogalusa

Mississippi

• Jackson
• Meridian
• Hattiesburg
• Greenville
• Cleveland

Texas

• Beaumont
• Conroe
• Orange
• Port Arthur
• Huntsville
• Lufkin

Check Entergy’s website for exact addresses and business hours. Offices are closed on major holidays and weekends.

Authorized Payment Stations

In addition to retail chains, some small and local businesses have been authorized by Entergy to accept in-person bill payments. These participating stores will have signs indicating they are authorized Entergy payment stations.

Some examples include gas stations, pharmacies, car washes, check cashing stores, and neighborhood markets. Payment stations provide more options for paying near your home or workplace.

Similar to major retailers, most local payment stations charge $1-$3 service fees for credit/debit card payments but accept cash without a fee.

Entergy Payment Kiosks

For quick, automated bill payment, Entergy has installed payment kiosks around many communities. Payment kiosks operate 24/7 so you can pay on your schedule.

Entergy kiosks accept credit/debit card, check, and cash payments. They provide instant payment receipts. Many are located right outside Entergy customer service offices while others are at high-traffic public places like malls, town centers, etc.

Check Entergy’s payment location finder and filter by “Payment Kiosk” to see if there is one near you. Kiosks make bill payment fast and convenient any time of day.

Pay Near Me Bill Pay Network

In addition to Entergy’s authorized payment centers, you can pay your Entergy bill at any location that is part of the PayNearMe network.

PayNearMe partners with convenience stores, gas stations, grocery stores, and other local retailers to provide a cash bill payment service. With nearly 30,000 locations nationwide, chances are there is a PayNearMe payment store near you.

To find PayNearMe bill pay locations:

• Visit PayNearMe.com
• Enter your ZIP code.
• Select a search radius.
• Click “Search” to see participating stores near you.

When paying at a PayNearMe retailer, you will need to provide your account number or billing zip code. The clerk will print a payment barcode to scan. Cash payments are just $1.99 per transaction.

Payment by Phone

If getting to an in-person payment location is difficult, Entergy offers a call-in payment service.

To pay your Entergy bill by phone:

• Call 1-800-368-3749.

• Select your state when prompted.

• Enter your 10-digit Entergy account number.

• Choose your payment method – credit/debit card, check, or Electronic Funds Transfer.

• A $2.95 convenience fee applies to credit/debit card payments. eCheck payments by providing your checking account number are free.

• Enter payment amount after selecting your method.

• The automated system will process and confirm your payment.

Check your account online to verify phone payment was received. The phone payment option is quick and easy when paying in person isn’t feasible.

Payment Assistance Programs

If you are struggling financially and unable to pay your Entergy bill in full, assistance programs are available. Contact Entergy as soon as possible to discuss bill payment extensions or arrangements.

Low-income customers may qualify for:

• Deferred payment plans
• Matching payment programs
• Waived late fees
• Energy efficiency upgrades
• LIHEAP bill assistance

Entergy wants to keep your power on. Reach out to customer service to learn about available payment assistance options.

Avoid Late Fees

Entergy residential bills are typically due around the 10th of each month. Late payment fees apply if the total balance is not paid by the due date.

To avoid fees, pay your bill:

• Online through MyEntergy before 11:59pm CST on the due date

• At an authorized payment location before they close on the due date

• Over the phone before 9pm CST on the due date

• Via mail with proper lead time so it arrives by the due date

Setting payment reminders can help prevent accidentally paying late. Monitor your due date every month and allow enough time for in-person payments to be received and processed by Entergy before the deadline.

Payment Tracking

The easiest way to track and confirm your Entergy payments is by signing up for an online MyEntergy account.

Your payment history including amount, date, and method will be listed for you to reference any time. You’ll also receive email payment confirmations.

For in-person payments, be sure to keep your paper receipts, especially if paying with cash. You can also call Entergy customer service to verify recent payments.

Closely tracking payments helps identify any issues quickly, such as a payment not being received or credited properly.

Benefits of In-Person Payment

While paying online or by mail offers convenience, there are advantages to paying your Entergy bill in person:

• Instant payment confirmation with receipt

• Avoid risk of payments getting lost/delayed in the mail

• Speak directly to an Entergy agent if you have questions

• Immediate credit to your account to avoid disconnection

• Flexibility to pay in cash without bank account

• Avoid fees for online credit/debit card payments

• Access to payment assistance programs

• Support local businesses where you pay

For reliability when paying close to your bill due date, an in-person payment guarantees your utility payment is received on time. Take advantage of the many options to pay your Entergy bill in person near home.