How to Pay Your White Settlement Water Bill: A Step-by-Step Guide

Paying your water bill in White Settlement TX is easy when you know all your options. The city offers several convenient payment methods to fit any schedule or preference. In this comprehensive guide, we’ll walk through each step to pay your White Settlement water bill so you can avoid late fees and keep your service running smoothly.

Understanding Your Water Bill

There are important things on your water bill, like your account number, service address, billing date, due date, and amount due. It also shows how much water you used in gallons during the month and any credits or balances on your account from before.

Review your water bill carefully to ensure all the information is correct before making a payment. If you notice any discrepancies contact White Settlement Utility Billing right away to get it corrected.

When to Pay Your Water Bill

White Settlement gets water bills every month, and they’re usually due on the 10th of every month. But due dates can change, so each month check your bill to see the exact date it’s due.

Not paying your bill by the due date will result in a 10% late payment fee being charged to your account. If you don’t pay your water bill by the due date, which is usually around the 25th of the month, your water service will be cut off.

To avoid late fees and service disruption, pay your water bill in full each month by the due date printed on your statement.

Payment Options in White Settlement

White Settlement offers several payment options to conveniently pay your water bill:

Pay Online

The fastest and easiest way to pay is online through the city’s website. You can make one-time payments or set up recurring automatic payments. To pay online, visit www.wstx.us and click on “Pay Water Bill” under the Payments section.

Pay by Phone

Call the automated phone payment system at (855) 715-1312 to pay by phone using your account number, debit/credit card, and email address on file. For Spanish language options, call (682) 267-5133.

Pay by Text

Text payments are also available by calling (855) 715-1312 and selecting the text pay option. Have your account number ready. Standard text messaging rates may apply.

Pay by Mail

Mail your payment stub and check payable to City of White Settlement to:

City of White Settlement
214 Meadow Park Drive
White Settlement, TX 76108

Do not mail cash payments. Allow 5 business days for mailed payments.

Pay by Drop Box

An after-hours drop box located outside City Hall accepts check or money order payments. No cash payments in the drop box.

Pay at Kiosks

Two 24-hour kiosks in the City Hall drive-thru accept payments by cash, check, or credit card. Coins are not accepted.

Pay at Drive-Thru

The City Hall drive-thru is open Monday-Friday 8:30am-4:30pm for in-person payments by cash, check, or credit card. Have your water bill available.

Pay in Person

Visit the Utility Billing office inside City Hall Monday-Friday 8am-5pm to pay your water bill by cash, check, or credit card.

Payment Tips & Reminders

• Have your account number ready for all payment methods

• Cash payments are accepted in-person only

• Allow 2 business days for online/phone payments to process

• If paying after cutoff, call Utility Billing to restore service

• Weekend/holiday payments should be reported to Utility Billing

• Save time by enrolling in auto-pay or recurring payments

• Contact Utility Billing immediately for any payment issues

Avoid Late Fees and Service Disruption

To keep your water service running and avoid extra fees, remember these key points:

• Pay your bill in full by the due date each month

• Note cutoff dates on your statement to avoid shut off

• Alert Utility Billing if your payment will be late

• Set up alerts for due dates and confirm your payment posts

• Contact Utility Billing with any billing questions right away

Paying your water bill on time every month ensures uninterrupted service while keeping additional costs low. Knowing all your payment options in White Settlement gives you flexibility and convenience. Follow this guide each month for a smooth, hassle-free payment process.