How to Pay Your Water Bill Online in Wilson County

Paying your water bill online is the fastest and most convenient way to pay your bill to Wilson County Water Services. In this comprehensive guide, we will walk through all the steps and options for paying online, as well as provide other payment methods available.

Why Pay Online?

There are many benefits to paying your water bill online:

• It’s fast – Payments post instantly, so you don’t have to worry about late fees

• It’s easy – With user-friendly payment portals paying online takes just a few clicks.

• You can set up autopay – Set up recurring payments so your bill gets paid automatically each month. One less thing to remember!

• It’s secure – Online payments are secure and protect your financial information.

• You can go paperless – Opt out of mailed paper bills and access your statements digitally. This cuts down on clutter.

• You can view payment history – See your past bills and payment dates all in one place.

Clearly, paying online is the preferable option for most customers. But Wilson County offers alternative ways to pay if you prefer or need them.

How to Pay Your Wilson County Water Bill Online

Wilson County provides two main options for paying your water bill online:

1. Wilson County Water Services Website

• Go to the Wilson County Water Services billing page.

• Click on “Pay Water Bill Online.”

• This will redirect you to the payment portal.

• Enter your 10-digit account number and 4-digit PIN. These can both be found printed on your monthly paper bill.

• Choose whether you want to pay the total amount due or specify a payment amount.

• Enter your payment information and submit.

It’s that easy! The online payment portal is user-friendly and secure.

2. WWAWC (Water and Wastewater Authority of Wilson County) Website

The other way to pay online is through the WWAWC website’s payment page.

• Go to the WWAWC website and click on “Bill Payment Options” from the top menu.

• Choose either “Pay Online – One Time Pay No Registration Required” to make a one-time payment, or “Sign Into Existing Account/Register for First Time User” to create an online account.

• Entering an account allows you to set up autopay, view payment history, and receive bill reminders.

• Follow the prompts to enter your account and payment information and complete the transaction.

Paying through either website is quick and easy. Pick the option that best suits your preferences and needs.

Other Wilson County Water Bill Pay Options

If you prefer not to pay online or want to switch up your payment method, Wilson County offers these other ways to pay your water bill:

• By phone – Call 615-449-2951 option 1 to pay by phone using your account number and pin.

• By mail – Mail a check or money order with your payment stub to P.O. Box 5005, Lebanon, TN 37088. Allow 7 days for delivery to avoid late fees.

• Automatic bank draft – Set up recurring automatic payments from your bank account. Complete the bank draft authorization form.

• In person – Drop off payment by cash, check, or money order at the Wilson County Water Services office at 680 Maddox Simpson Parkway in Lebanon.

• Payment drop box – After hours, a drop box is located in the drive-in area of the Wilson County Water Services office.

• Through your bank – Some banks offer bill pay services from their online banking websites. Note that these payments can take several days to process.

No matter how you prefer to pay, Wilson County Water Services aims to offer a convenient billing and payment experience. Paying online provides the fastest and easiest way for customers to pay their water bill. But alternative options accommodate different needs and preferences.

Tips for Paying Your Water Bill on Time

To avoid late fees and prevent service interruption, make sure to pay your Wilson County water bill by the due date each month. Here are some tips:

• Mark your due date on your calendar so you remember.

• Sign up for bill reminders through the WWAWC website.

• Set up automatic monthly payments so your bill gets paid on time without you having to think about it.

• Pay online and early to account for processing time.

• If mailing payment, allow 7 business days for it to reach the P.O. Box.

• If using your bank’s online bill pay, schedule the payment 7 days early since banks mail paper checks.

Paying on time saves you money by avoiding late fees. It also prevents service disruption – ensuring you have continual access to the water you rely on each day. Utilize the convenient online payment options Wilson County provides to pay your bill on time, every time.

Frequently Asked Questions About Wilson County Water Bill Pay

Below are answers to some common questions about paying water bills in Wilson County:

What are the late fees if I miss paying my water bill on time?

Wilson County charges a 10% penalty on balances not paid by the due date.

What are my options if I need help paying my water bill?

You may qualify for Wilson County Cares emergency utility assistance. Call 615-444-1383 to learn more and apply.

Can I pay my water bill in person?

Yes, you can pay by cash, check, or money order at the Wilson County Water Services office at 680 Maddox Simpson Parkway in Lebanon.

What do I do if I’m moving and need to close my water account?

To close your account, call 615-449-2951 at least 3 days before your move date. You will receive a final bill that needs to be paid by the due date.

How long does it take for my online payment to process?

Online payments post instantly to your account, so you can pay online up until your due date to avoid late fees.

What is the WWAWC and can I pay my bill through them?

WWAWC stands for Water and Wastewater Authority of Wilson County. They provide the same online payment options and process payments for Wilson County water bills.

Paying your water bill online through Wilson County Water Services or WWAWC is the easiest and most convenient way to pay on time and avoid late fees. This comprehensive guide outlined all the online and alternative payment options at your disposal as a Wilson County water customer.