Having access to clean, reliable water in your home is essential For residents served by the Woodruff Roebuck Water District in South Carolina, paying your water bill on time each month is important. The district offers several ways to pay your water bill conveniently This guide will outline the easy process to pay your Woodruff Roebuck water bill.
Overview of Payment Options
The Woodruff Roebuck Water District provides both online and offline payment options to make it simple for customers to pay water bills. The available methods include:
- Pay online through the district’s website
- Pay over the phone
- Mail in a check or money order
- Pay in person at the district office
- Set up automatic draft payments from your bank account
Read on for details on how to utilize each of these payment methods to easily pay your Woodruff Roebuck water bill,
Step-by-Step Guide to Paying Online
You can pay your Woodruff Roebuck water bill most easily and quickly by going to the district’s website. Here are the steps:
- Go to wrwd.org and click on “View & Pay Bills”
- Click the link to pay bills online and you will be redirected to the payment portal
- Enter your 10-digit Woodruff Roebuck account number
- Enter the last 4 digits of your phone number on file
- Enter payment amount and submit your debit/credit card details
- Review payment details and click submit
- Save your payment confirmation number
Paying online is fast, secure, and can be done 24/7 without having to leave home.
Paying Over the Phone
In addition to the website, the Woodruff Roebuck Water District also allows customers to pay water bills over the phone.
To pay by phone:
- Call 1-855-985-1623 to reach the payment system
- Follow the prompts to enter your 10-digit account number
- Input the payment amount when prompted
- Submit your debit/credit card details through the automated system
- Record the confirmation number at the end
- Payment will process immediately
This convenient automated phone payment system is available anytime.
Mailing In Your Payment
If you prefer to mail in your payment the old-fashioned way, here are the steps:
- Write your check or money order payable to Woodruff Roebuck Water District
- Note your 10-digit account number in the memo field
- Mail your payment to:
Woodruff Roebuck Water District
PO Box 670
Woodruff, SC 29388
- Allow 5-7 business days for your mailed payment to process
Just drop your payment in the mailbox with proper postage whenever it’s convenient for you.
Paying at the District Office
You can also pay your Woodruff Roebuck water bill in person at the district office.
To pay at the office:
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Visit the Woodruff Roebuck Water District office at 196 Waterworks Rd, Woodruff, SC 29388
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Make your payment at the customer service desk during business hours
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Accepted payment methods are cash, check, money order or credit/debit card
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Get a receipt from the representative when paying in person
Paying at the district office allows you to pay your bill in cash if needed.
Setting Up Automatic Bank Draft Payments
For maximum convenience, Woodruff Roebuck Water District customers can enroll in automatic monthly payments that are drafted straight from your bank account.
To set up automatic bank draft:
- Download the bank draft form from the district website
- Fill out the form with your account and bank details
- Return completed form to the district office to enroll
- Your bill will now autopay on the due date each month
- Continue paying normally until you see a “paid by draft” indicator
Bank draft ensures you never forget a payment because it’s handled automatically.
Payment Troubleshooting Tips
Hopefully paying your Woodruff Roebuck water bill will be quick and hassle-free. But if any issues arise with processing your payment, here are some troubleshooting tips:
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Double check your account number entered correctly
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Verify your payment card has not expired before submitting payment
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Contact district office if your mailed payment is not applied after 10 days
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Update payment card details if you get a declined message
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If your automatic draft does not start, notify the billing department
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Request a receipt if you paid in person but did not receive one
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If you overpay, call to have excess payment amount credited to next bill
Reach out to the Woodruff Roebuck Water District billing department for any persistent issues with your water bill payment.
Frequently Asked Questions About Payment
Here are answers to common questions about paying Woodruff Roebuck water bills:
What are the accepted payment methods?
You can pay online, by phone, mail, automatic draft, or in person with cash, check, money order, or card.
When is my water bill due each month?
Bills are due on the 10th of each month to avoid late fees.
Is there a fee to pay online or by phone?
Yes, you will be charged a small convenience fee around $2-$3 for online and phone payments.
Can I split payment between multiple methods?
No, you must pay the entire balance with one method each month.
What if I’ll be late paying my bill?
Contact the billing office immediately if you will be late to avoid service disruption. Late fees apply.
How do I check my account balance?
You can check your balance online or by calling the billing office. Balances are also printed on monthly bills.
Paying your Woodruff Roebuck Water District water bill is easy when you use one of the convenient options available. Reach out with any payment questions.
