Paying your water and sewer bill to the Water Pollution Control Authority (WPCA) in Bridgeport, CT just got a whole lot easier thanks to online and mobile payment options. As a resident of Bridgeport, keeping up with your WPCA payments is essential to maintaining wastewater and stormwater services. An overdue or missed payment can result in service disruptions or late fees.
The WPCA service area covers the entire city of Bridgeport, providing sanitary sewer and wastewater treatment services to over 150,000 residents and businesses. WPCA bills are typically sent out on a monthly or quarterly basis Customers receive a utility bill in the mail which must be paid by the due date to avoid penalties.
Ways to Pay Your WPCA Bill
The WPCA has upgraded their payment options to make it more convenient for customers to pay their bills on time. Here are some of the ways Bridgeport residents and businesses can pay a WPCA bill:
Pay Online
The easiest way to pay your WPCA bill is online through the third party service doxo. On the WPCA online payment page, you’ll find a link to pay through doxo. This will redirect you to the doxo website where you can log into your account or set up an account if you don’t already have one.
From your doxo account dashboard, you can view your outstanding WPCA balance and due date. Then you can make a payment by debit card, credit card, Apple Pay, Google Pay, or directly from your bank account. doxo accepts Visa, Mastercard, Discover, American Express and more.
Paying directly from your bank account through doxo is completely free However, credit and debit card payments incur a convenience fee of $2.99 or 3%, whichever is higher
Pay by Phone
In addition to online payments, you can pay your WPCA bill over the phone by calling 866-746-5410. This is the doxo phone payment system, so the same convenience fees for credit/debit cards will apply.
Some of the key advantages of paying your WPCA bill by phone include:
- Easy to make a payment without logging into your computer
- Can provide payment info verbally instead of entering card details online
- Speak to a live agent if you have any questions or issues
Pay In Person
For customers who prefer to pay their bills in person, you can visit the WPCA headquarters at 695 Seaview Ave in Bridgeport. The office is open Monday-Friday from 8:30am to 4:30pm.
At the WPCA office, you can pay by cash, check, money order or credit/debit card. Note that Visa debit cards are not accepted at the WPCA office, but can be used online through doxo. The same convenience fees for credit cards apply to in-person payments.
Pay by Mail
Lastly, WPCA customers have the option to pay by mailing in a physical check or money order. You can send your payment to:
Bridgeport WPCA
PO Box 385
Bridgeport, CT 06601
Just make sure to allow enough time for your mailed payment to reach the WPCA office by your due date. Late payments received by mail will still incur a penalty.
Setting Up Auto-Pay
The easiest way to avoid missing WPCA bill payments is to enroll in auto-pay. This way your balance is automatically paid from your bank account each month.
To set up auto-pay for your WPCA account, you need to log into doxo and check the auto-pay box when making a scheduled payment. You can select a payment date that coincides with when you receive your WPCA utility bills.
With auto-pay enabled, doxo will withdraw your WPCA payment on the selected date every month going forward. You’ll receive email notifications whenever an auto-payment is processed so you can review the transaction details.
Checking Your WPCA Balance and Payment History
No matter how you choose to pay your WPCA bill, it’s always helpful to monitor your account details online through doxo.
When you log into your doxo account, you’ll be able to:
- View your current WPCA balance
- Check your most recent statement
- See upcoming due dates
- Review payment history
Having all this info available 24/7 makes it easy to stay on top of your payments and resolve any billing issues if they arise. You’ll also have access to digital copies of your statements and payment receipts for tax and record keeping purposes.
Avoid Late Fees and Service Disruptions
Paying your WPCA bill by the due date is the best way to avoid additional late fees and penalties. The WPCA charges late fees if a bill is not paid on time. Missed payments can also potentially result in water or sewer service being temporarily disconnected.
To prevent late fees or interruptions, make sure to:
- Pay online or by phone before the due date
- Set up automatic payments
- Update your contact info with the WPCA to receive reminders
- Monitor your account status through doxo
Review the WPCA fee schedule for complete details on late payment penalties and other applicable fees.
Get Payment Assistance if Needed
If you are struggling to pay your WPCA bill on time, contact the utility right away to ask about payment plans or assistance programs.
Some of the WPCA bill assistance options include:
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Payment arrangements – Set up a customized payment plan to pay your balance over time while maintaining service.
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LIHEAP assistance – The Low Income Home Energy Assistance Program provides federal grants to help pay utility bills for low income households. Apply through your local Community Action Agency.
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Matching payment programs – Some non-profit agencies offer dollar-for-dollar matching payments to help individuals in need catch up on overdue utility bills.
Don’t wait to seek help if you anticipate having trouble paying your WPCA bill. Reach out to explore personalized solutions and avoid service interruptions.
Paying your water and sewer bill on time is a responsibility all Bridgeport households and businesses must uphold. The WPCA offers flexible payment options through doxo to make it as quick and easy as possible.
Monitor your account regularly, consider auto-pay, and ask for assistance if needed. Together we can keep our stormwater and wastewater infrastructure running smoothly in Bridgeport. Reach out to the WPCA customer service team with any other questions about your account or payment options.
Call ahead before visiting us
Some customers have multiple accounts and do not bring their billing information with them. They request the customer service representative (CSR) to print all of their bills for them for payment. In these instances, we will inform the customer that they will have to call us by phone to make this request.
All questions regarding invoices that would take research and/or excessive time will need to be done by telephone.
Any vendors seeking permits from the WPCA should make an appointment with the Engineer.
For questions about your sewer bill please call customer service at 203-332-5550.
For sewer emergencies, please visit the sewer emergency page.
The WPCA also issues permits for the new installations and or repair of sanitary sewer lateral connections to the sewer system. Learn how sewer use fees are calculated. Permits are also issued for fats, oil and grease separation systems.
Call 203-332-5550, ext. 210 or 211, for more information about permits. See our fee schedule for cost information. Online payments are now accepted. For more information, visit the online payment information page.
What is the WPCA?
The WPCA (Water Pollution Control Authority) operates two wastewater treatment facilities and maintains the sewer system in the City of Bridgeport by collecting and treating wastewater generated by the residents of the City of Bridgeport and surrounding areas
The office accepts payments in the form of checks, credit cards, and debit cards (no Visa debit cards accepted). You can pay your bill online or mail your payment to the WPCA.
WPCA foreclosing on peoples homes due to a $1000 water bill as reported on Channel 12 news 1/28/17
FAQ
How do I pay my sewer bill in CT?
Is the water quality in Bridgeport CT?
What does the WPCA do?
How much is the sewer in Bridgeport, CT?
How do I pay my city of Bridgeport – WPCA (CT) Bill?
View and pay your City of Bridgeport – WPCA (CT) bill online, manage your City of Bridgeport – WPCA (CT) account, and go paperless with doxo. Connect with City of Bridgeport – WPCA (CT) to pay your bill online, view and save your City of Bridgeport – WPCA (CT) bill online, and with the doxo mobile app.
How do I contact city of Bridgeport – WPCA (CT)?
You can contact them directly by phone at 203-332-5550. What types of City of Bridgeport – WPCA (CT) payments does doxo process? doxo processes payments for all City of Bridgeport – WPCA (CT) services, including Water & Sewer and others.
Who is Bridgeport – WPCA?
Bridgeport WPCA is a utilities provider in Bridgeport, CT. They manage wastewater treatment, stormwater, and sanitary sewer services for the city, ensuring clean and safe water disposal for residents and businesses. Common questions, curated and answered by doxo, about paying City of Bridgeport – WPCA (CT) bills.
How do I pay my WPCA Bill?
The office accepts payments in the form of checks, credit cards, and debit cards (no Visa debit cards accepted). You can pay your bill online or mail your payment to the WPCA. Some customers have multiple accounts and do not bring their billing information with them.