How to Pay Your Bill Online at www.aum-inc.com

American Utility Management (AUM) offers online bill payment for residents and property managers, This comprehensive guide provides instructions for setting up and managing your AUM account to pay bills conveniently,

Overview of AUM

AUM provides utility management and energy services for properties across the US Their services include

• Resident billing and collections
• Invoice processing
• Energy management

AUM’s online portal allows customers to access account details, view statements, make payments and manage billing preferences.

Benefits of Paying Bills Online

Paying your AUM bill online provides the following advantages:

• Convenience – Pay anytime, anywhere with an internet connection. Avoid mailing checks.

• Payment History – Your account dashboard provides bill amounts and payment dates for record keeping.

• To avoid late fees, set up AutoPay to automatically take money out of your bank account or credit card.

• Paperless – Reduce clutter and waste by opting into paperless billing and notices.

• Budgeting – Plan spending and transfers when you know your exact bill amount before due date.

How to Pay Your AUM Bill Online

Follow these simple steps to pay your AUM bill through their website:

1. Go to www.aum-inc.com and click “Log In”

2. Enter your username and password credentials.

3. From the dashboard, click on “Make Payment” for the relevant account.

4. Choose your payment amount and select a payment method.

5. Confirm billing and account details, then submit payment.

Once submitted, your payment will process immediately. The amount will reflect as paid on your next billing statement.

Setting Up Recurring Payments

For hands-off bill management, enroll in AutoPay through your AUM account. This automatically pays your bill from a selected account each month.

To set up recurring payments:

1. Log into your account and access the Payments page.

2. Click on “AutoPay Program” and fill in the enrollment form.

3. Choose your payment method and confirm account details.

4. Review and submit the enrollment.

Your bill will now be paid automatically on its due date moving forward. You can cancel or edit AutoPay anytime.

Getting Account Notifications

Setting up notifications delivers billing reminders and account alerts directly to your email. Get notified about:

• Bills ready to view and pay
• Payment receipts
• Failed payment attempts
• Other account activity

To manage notifications:

1. Access your account Profile.

2. Click on “Notifications” and manage preferences.

3. Choose notification frequency and triggers.

4. Save changes.

Customizing notifications ensures you never miss important billing events or account updates. Receive them how and when you want.

Viewing Your Billing History

Your online account maintains a payment history including:

• Bill amounts
• Payment amounts
• Payment dates
• Processing status

To view history:

1. Navigate to the Payments page.

2. Locate the “History” section.

3. Filter history by date ranges or transaction types.

4. Click individual payments to see details.

Saving payment records makes tax prep easier, helps budgeting, and assists reconciling bank statements.

Avoiding Late Fees

AUM assesses late payment fees when bills are not paid by the due date. Avoid fees by:

• Setting payment reminders in your AUM account.

• Enrolling in AutoPay for guaranteed on-time payment.

• Ensuring your payment method has available funds before due dates.

• Paying a few days early to account for processing time.

• Contacting customer service if you need help paying on time.

Payment Options

You have flexible options for paying your AUM bill:

• Credit/Debit Card – Visa, Mastercard, American Express and Discover accepted.

• eCheck – Free direct bank account withdrawals.

• Cash – Pay at MoneyGram locations using receive code.

• Mail – Send paper checks to AUM’s payment processing center.

Select the most convenient option that fits your preferences and financial situation.

Account Management Perks

Your online account unlocks additional features:

• Update contact information.

• Change paperless settings.

• View billing summaries.

• Request statements.

• Manage notifications.

Monitor everything and make changes anytime through your secure login.

Getting Account Help

Contact AUM’s support team for billing questions or account assistance:

• Call 866-520-1245 to speak to a representative.

• Email [email protected] for emailed 1 business day response time.

• Live chat with an agent through your account portal.

Don’t hesitate to reach out! Their US-based team is ready to help.

With online account management, paying your AUM utility bill takes just minutes. Sign up to enjoy convenient payment options and account perks to save time and avoid late fees.