How to Pay Your Medical Bill Online at www.capecodhealth.org

Getting a medical bill in the mail can be stressful and confusing. Luckily, Cape Cod Healthcare offers a convenient online bill pay option through their website www.capecodhealth.org. Read on to learn the ins and outs of paying your Cape Cod Healthcare medical bills online.

The Benefits of Paying Medical Bills Online

Paying your medical bills through the Cape Cod Healthcare website has tons of advantages:

Convenience: You can pay anytime, anywhere in just minutes from your computer or mobile device. No need to mail checks or wait on hold over the phone.
Payment History Your account stores all your bills and payment history so you can refer back anytime
Receipts Instantly view and print receipts for payments made online,
Secure: The online payment portal uses encryption and security measures to protect your information. Much safer than mailing paper checks.
Savings: Paying online means never having to buy stamps or pay late fees due to postal delays.
Simplicity: The online portal allows you to view balances, make payments, set up payment plans, and more in one easy place.

How to Pay a Medical Bill Online at Cape Cod Health

Follow these simple steps to pay your Cape Cod Healthcare medical bill online:

Go to www.capecodhealth.org.
Click on “Pay My Bill” at the top of the page.
This will redirect you to the payment portal at mychart.capecodhealth.org.
Enter your account number and billing zip code. Click “Continue”.
Select the outstanding bill you want to pay.
Enter your payment details including credit/debit card or bank account info.
Carefully review the payment, terms and submit!

And that’s it! Your payment will be instantly processed and applied to your account. You’ll receive an email receipt for your records. Paying medical bills online doesn’t get much easier.

Tips for Effortless Medical Bill Pay

To make paying Cape Cod Healthcare bills online even simpler, keep these tips in mind:

Pay as soon as you receive the bill to avoid late fees. Set calendar reminders if needed.
Opt for autopay if offered to have payments processed automatically each month. One less thing to remember!
Save your payment information to make checkout faster for next time.
Contact the billing office with any questions before attempting payment.
Make sure your insurance claim is processed before paying to avoid overpayment.
Sign up for email or text alerts to be notified when new bills are available.
Check that billing info (name, address, etc) is up to date to avoid issues.
Save payment confirmation numbers and print receipts for your records.

Following these best practices will help you master Cape Cod Health’s online bill payment system in no time!

Answers to Common Cape Cod Healthcare Bill Pay Questions

If paying your Cape Cod Healthcare bill online is new to you, here are helpful answers to some frequently asked questions:

What is the website to pay a Cape Cod Healthcare bill?

You can pay bills at www.capecodhealth.org or directly through the payment portal at mychart.capecodhealth.org.

How do I get a copy of my medical bill?

You can access medical bills through the online MyChart patient portal. Or call the billing office at 508-862-7891 to request a copy.

What if I can’t pay my entire bill at once?

You can pay any amount towards your balance online. Or call to set up a payment plan for larger balances.

What types of payment can I use?

You can pay Cape Cod Healthcare medical bills online using Visa, Mastercard, Discover, American Express, debit card, checking account or savings account.

When is my bill due?

Payment is due upon receipt of the bill. Bills are sent after your insurance claim is processed. Due dates are printed on each statement.

Will I be charged a fee for online payment?

No, Cape Cod Healthcare does not charge any fees for paying medical bills online through their payment portal.

What if I have a question about my bill?

If you see any discrepancies or have questions about details on your bill, contact the Cape Cod Healthcare billing office before attempting payment.

Paying medical bills causes enough headaches. Don’t let the payment process be one of them! Follow this guide to easily pay your Cape Cod Healthcare bills online and check it off your to-do list.

Bill Pay Quick Links

Step	Action
1	From your Dashboard, click Manage Payments in the Bill Pay card. If the Bill Pay card isn’t visible, click Organize Dashboard and add it.
2	Click the +Payee link. The Add payee screen appears.
3	Select whether you’d like to pay a person or a company and click Next. If you select Pay a person: You’ll need to choose whether the payee will receive their payments by check or direct deposit. If you select Pay a company: Select the company from the list of frequently used payees. If the company isn’t listed, start typing their name in the Search Payee field. When the desired payee appears, select it from the results. If no results populate, click Add or Next to begin adding them manually.
4	If adding a person as a payee: Enter information about the person into the appropriate fields on the Add payee screen. Select the Default pay from account from the drop-down list. To assign a category for taxes, reporting or your own records, select the Category from the corresponding drop-down list or click Add new category. Click Next. If adding a company as a payee: Enter information about the company and/or your account in the appropriate fields. To assign a category for taxes, reporting, or your own records, select the Category from the corresponding drop-down list or click Add new category. Click Next or Submit. You may have to work through multiple screens to complete the process of adding the payee. The Manage payments screen appears with the newly added payee listed. You will also receive an email from Cape Cod 5 stating that the payee’s profile has been added.

Step	Action
1	From your Dashboard, click Manage payments* in the Bill Pay card. *This can only be done in Online Banking.
2	Select the payee you’d like to delete.
3	Click Edit payee.
4	Select the I would like to delete this payee checkbox.
5	Click Submit.

Step	Action
1	From your Dashboard, tap Pay.
2	Tap the plus sign (+).
3	Select Company or Person depending on the type of payee you are trying to pay.
4	If Company is selected, enter the information that is requested and tap Submit. The information entered will be checked against an online database to determine if the company can accept electronic payments. If it can, the delivery method will be reflected as Electronic when you pay the company. Otherwise, the delivery method will appear as Check. If Person is selected, choose whether you want the payment to be sent electronically or via check. Note If you want the payment to be sent electronically, you will need to know the payee’s routing number and account number.
5	After successfully adding your payee, Payee added will display as a message. You may return to the dashboard or continue with making a payment to this payee. You will receive an email from Cape Cod 5 stating that the payee’s profile has been added.

Step	Action
1	From your Dashboard, tap Bill Pay in the main menu *To open the main menu, tap the menu icon (or “hamburger” icon) in the upper left-hand corner.
2	Tap Payees at the top of your screen.
3	Tap Edit in the upper right-hand corner.
4	Tap Delete in the upper right-hand corner.
5	Tap Ok.

Watch these videos to learn more

Step	Action
1	From your Dashboard, select Pay a bill.
2	Click/tap the payee that you’d like to pay. If you are trying to pay a person and they don’t appear, please consider: If you’re using Online Banking, click the filter icon in the upper-right of the Pay a bill screen, select the People check-box, and click Done.
3	Enter the amount of the payment and click/tap Submit. To change the frequency, set the send date, or add a memo/comment, click/tap More options. The delivery method displays below Submit.

Step

Action

1

From your Dashboard, select Pay a bill.

2

Click/tap the payee that you’d like to pay.

If you are trying to pay a person and they don’t appear, please consider:

If you’re using Online Banking, click the filter icon in the upper-right of the Pay a bill screen, select the People check-box, and click Done.

3

Enter the amount of the payment and click/tap Submit.

To change the frequency, set the send date, or add a memo/comment, click/tap More options.

The delivery method displays below Submit.

Step	Action
1	Click on Manage payments in the Payments card.
2	Select the desired payee from the list of eligible payees in the upper-right corner of the screen. If your desired payee isn’t listed, they are not eligible to be set up for eBills.
3	Enter the credentials you would use to access your account on their website, then click Accept and Submit.

Step

Action

1

Click on Manage payments in the Payments card.

2

Select the desired payee from the list of eligible payees in the upper-right corner of the screen.

If your desired payee isn’t listed, they are not eligible to be set up for eBills.

3

Enter the credentials you would use to access your account on their website, then click Accept and Submit.

*Exact steps in Online Banking may differ slightly

www.agh.care Online Bill Pay Tutorial

How can I contact Cape Cod Healthcare?

For questions about the MyChart Patient Portal at Cape Cod Healthcare, you can contact the MyChart Support Line at 508-957-8888. Their help desk is available seven days a week from 7 a.m. to 7 p.m.

What is Cape Cod Healthcare?

Cape Cod Healthcare is committed to coordinating and delivering the highest quality, accessible healthcare services which enhance the health of all Cape Cod residents and visitors. You can expect this level of patient-centered care throughout our healthcare system, which includes: Two acute care hospitals Six urgent carecenters

Does Cape Cod Healthcare use epic electronic health records?

As of November 1, 2020, Cape Cod Healthcare utilizes the Epic electronic health record system for primary, specialty and acute care across the Cape Cod Healthcare system. The new MyChart patient portal allows patients to access their medical information all in one place. Take charge of your health, all in one place.

What is Cape Cod Healthcare’s new MyChart patient portal?

The new patient portal of Cape Cod Healthcare is called MyChart. It allows patients to access their medical information all in one secure, easy, and convenient place.

The Benefits of Paying Medical Bills Online

How to Pay a Medical Bill Online at Cape Cod Health

Tips for Effortless Medical Bill Pay

Answers to Common Cape Cod Healthcare Bill Pay Questions

Bill Pay Quick Links

Step

Action

1

From your Dashboard, click Manage Payments in the Bill Pay card.

If the Bill Pay card isn’t visible, click Organize Dashboard and add it.

2

Click the +Payee link.

The Add payee screen appears.

3

Select whether you’d like to pay a person or a company and click Next.

If you select Pay a person:

You’ll need to choose whether the payee will receive their payments by check or direct deposit.

If you select Pay a company:

Select the company from the list of frequently used payees.

If the company isn’t listed, start typing their name in the Search Payee field. When the desired payee appears, select it from the results.

If no results populate, click Add or Next to begin adding them manually.

4

If adding a person as a payee:

Enter information about the person into the appropriate fields on the Add payee screen.

Select the Default pay from account from the drop-down list.

To assign a category for taxes, reporting or your own records, select the Category from the corresponding drop-down list or click Add new category.

Click Next.

If adding a company as a payee:

Enter information about the company and/or your account in the appropriate fields.

To assign a category for taxes, reporting, or your own records, select the Category from the corresponding drop-down list or click Add new category.

Click Next or Submit.

You may have to work through multiple screens to complete the process of adding the payee.

The Manage payments screen appears with the newly added payee listed.

You will also receive an email from Cape Cod 5 stating that the payee’s profile has been added.

Step

Action

1

From your Dashboard, click Manage payments* in the Bill Pay card.

*This can only be done in Online Banking.

2

Select the payee you’d like to delete.

3

Click Edit payee.

4

Select the I would like to delete this payee checkbox.

5

Click Submit.

Step

Action

1

From your Dashboard, tap Pay.

2

Tap the plus sign (+).

3

Select Company or Person depending on the type of payee you are trying to pay.

4

5

After successfully adding your payee, Payee added will display as a message. You may return to the dashboard or continue with making a payment to this payee. You will receive an email from Cape Cod 5 stating that the payee’s profile has been added.

Step

Action

1

From your Dashboard, tap Bill Pay in the main menu

*To open the main menu, tap the menu icon (or “hamburger” icon) in the upper left-hand corner.

2

Tap Payees at the top of your screen.

3

Tap Edit in the upper right-hand corner.

4

Tap Delete in the upper right-hand corner.

5

Tap Ok.

Watch these videos to learn more

Step

Action

1

From your Dashboard, select Pay a bill.

2

Click/tap the payee that you’d like to pay.

If you are trying to pay a person and they don’t appear, please consider:

If you’re using Online Banking, click the filter icon in the upper-right of the Pay a bill screen, select the People check-box, and click Done.