Paying your water bill is an essential part of being a responsible homeowner or renter. For Las Vegas Valley Water District customers, the easiest way to pay your water bill is online through www lvwd com. This convenient online payment system allows customers to pay their bill 24/7 without having to mail payments or visit the LVWD office. In this article, we’ll take an in-depth look at how to pay your LVWD water bill online using www lvwd com.
Overview of LVWD
First, a quick overview of the Las Vegas Valley Water District. LVWD provides water to over 1 million residents in southern Nevada. This not-for-profit water utility serves the city of Las Vegas as well as unincorporated areas of Clark County. LVWD gets its water from the Colorado River and local groundwater sources. As the largest water district in Nevada, LVWD delivers over 200 million gallons of water per day to its customers.
LVWD bills residents monthly for water service. Bills are typically mailed out the first week of the month and due by the 22nd. LVWD offers several ways to pay your bill, including by phone mail auto pay, payment kiosks, and online at www lvwd com.
Benefits of Paying Online
Paying your LVWD water bill online using www lvwd com provides many benefits
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Convenience – The online payment system is available 24 hours a day, 7 days a week. You can pay anytime it’s convenient for you, day or night.
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Security – Online payments are secure www lvwd com uses industry-standard encryption to protect your financial information,
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Speed – Online payments post to your account faster than mailing in a check. Payments post 1-3 business days.
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Accessibility – Pay on any device. Manage your account on your desktop, phone, or tablet.
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Simplicity – The online system is user friendly. Easy to make one-time or recurring payments.
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Control – Create an online account to view balance, see payment history, go paperless, and more.
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Rewards – LVWD offers promotions for signing up for paperless billing through www lvwd com.
How to Pay Your Water Bill Online
Ready to start paying your LVWD water bill online? Here is a step-by-step guide to paying through www lvwd com:
One-Time Payment
You can make a one-time bill payment through www lvwd com without creating an online account.
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Go to https://www.lvvwd.com/customer-service/pay-bill/index.html
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Click on “Make a One-Time Payment Online”.
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Enter your LVWD account number and the address on the account.
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Enter payment information including card details.
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Review payment details and click submit.
That’s it! The one-time payment will post to your account within 1-3 business days.
Create an Online Account
For added convenience, create an online account at www lvwd com. This allows you to store payment methods, view bills, see payment history, and set up recurring payments.
Follow these steps to create your online account:
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Go to https://www.lvvwd.com/customer-service/pay-bill/index.html
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Click on “Log in to My Account”.
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Click “Register for a New Account”.
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Enter your account number, email, phone number, and create a password.
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Agree to the terms and conditions.
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Verify your identity by providing the last 4 digits of your SSN or tax ID.
Once your account is created, you can log in anytime to manage payments, go paperless, set notifications, and more!
Paying Your Bill Through Your Account
Here is the process for paying your water bill through your www lvwd com account:
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Log into your account at https://www.lvvwd.com/customer-service/pay-bill/index.html
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Click on “Make Payment” from the menu.
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Select payment amount and method.
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Review details and submit payment.
Your payment will post to your account within 1-3 days. It’s that easy!
Other Ways to Pay Your LVWD Bill
In addition to online payments at www lvwd com, LVWD offers several other payment options:
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By phone – Call 702-870-4194 to use the automated phone payment system.
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In person – Visit an LVWD payment kiosk located at 1001 S. Valley View Blvd.
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Mail – Send checks or money orders to LVWD PO Box 2921 Phoenix, AZ 85062.
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Auto pay – Set up recurring payments from your bank account through your online account.
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Third party locations – Pay at grocery stores, Walmart, and other retail outlets.
Troubleshooting www lvwd com
If you encounter any issues using the www lvwd com online payment system, here are some troubleshooting tips:
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Having trouble creating an online account? Make sure LVWD has your SSN/tax ID on file so they can verify your identity.
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Double check that your account number, address, and contact information entered match what’s on your bill.
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If you get an error during payment, refresh the page and try submitting again.
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For help, contact LVWD customer service at 702-870-4194 during regular business hours or chat live on www lvwd com.
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If the site is down, try again later as temporary outages can occur.
Paying your water bill online using www lvwd com is the most convenient way for Las Vegas Valley Water District customers to take care of this regular household task. Follow the steps above to pay your bill online in just minutes from the comfort of your home or anywhere you have an internet connection.
Questions about payments or online accounts
Find answers to your questions about automatic payments, multiple payment accounts, scheduling payments, and more.
With online access, youll be able to:
- View or pay your bill
- Schedule automatic payments
- View online payment activity
- View and download past bills
- Switch to online bill delivery
- Stop, add or transfer water service
If you pay by bank account, the funds for the payment are debited from your account on the scheduled payment date. Keep in mind that you should always have funds available to cover the payment on that date.
We currently accept the following credit cards:
- American Express
- Discover
- MasterCard
- Visa
- Diners Club International (with Discover or MasterCard logo)
If you pay by bank account, payments will post to your water account within 2-3 business days. If you pay by credit card, payments will post to your water account within 1-2 business days.
- Log in to My Account.
- Select the account for which youve scheduled a payment.
- Open the menu, locate the Billing section and select Payment History.
- Locate your scheduled payment and select Cancel.
- Next, press the Cancel This Payment button.
You will receive a verification message confirming your changes.
NOTE: To change a scheduled payment, cancel the scheduled payment and make a new payment.
- Log in to the mobile app and select the Account tab.
- Select the account for which youve scheduled a payment.
- Locate the Billing section and select Payment Management then Payment History.
- Select your scheduled payment and select Cancel Payment. Confirm cancellation by selecting Yes.
You will receive a verification message confirming your changes.
NOTE: To change a scheduled payment, cancel the scheduled payment and make a new payment.
If youve scheduled a payment with the payment method you are attempting to update or remove, please cancel the payment, update the payment method, and then reschedule or wait until the payment posts before updating/removing the payment method.
- Log in to My Account.
- Select the account youd like to update.
- Open the menu, locate the Billing section and select Payment Methods.
- Press the Manage Payment Methods button.
- Select the payment method to update or remove then either select Edit to update or Delete to remove the payment method.
- When updating, fill in the new payment information and press the Save button.
- When removing a payment method, confirm by pressing the Yes button.
If youve scheduled a payment with the payment method you are attempting to update or remove, please cancel the payment, update the payment method, and then reschedule or wait until the payment posts before updating/removing the payment method.
- Log in to the mobile app and select the Account tab.
- Select the account youd like to update.
- Locate the Billing section and select Payment Management.
- Select Manage Payment Method button.
- Select the payment method to update or remove. Update as needed then press the Update Payment Method button.
- To remove a payment method, select the Delete Payment Method link.
The automatic payment option allows you to set your bill to be paid in full either as soon as the bill arrives or on the due date each month.
When you sign up for automatic payments, you have the option to set a maximum amount of money you wish to pay for any individual automatic payment. If you receive a bill that is higher than your stated limit, you will receive an email notice alerting you that your bill was not paid through automatic payments.
NOTE: If you have a scheduled a payment that is pending, please cancel the payment or wait until the payment posts before setting up automatic payments.
To set up automatic payments:
- Log in to My Account.
- Select the account youd like to set up for automatic payments.
- Open the menu, locate the Billing section and select Automatic Payments.
- Select either Amount Due or set a maximum amount you wish to pay for any individual automatic payment.
- Set a payment method and payment date.
- Press the Schedule Automatic Payments button.
The automatic payment option allows you to set your bill to be paid in full either as soon as the bill arrives or on the due date each month.
When you sign up for automatic payments, you have the option to set a maximum amount of money you wish to pay for any individual automatic payment. If you receive a bill that is higher than your stated limit, you will receive an email notice alerting you that your bill was not paid through automatic payments.
NOTE: If you have a scheduled a payment that is pending, please cancel the payment or wait until the payment posts before setting up automatic payments.
To set up automatic payments:
- Log in to the mobile app and select the Account tab.
- Select the account youd like to set up for automatic payments.
- Locate the Billing section and select Payment Management.
- Select Automatic Payments.
- Set the maximum amount you wish to pay for any individual automatic payment or keep blank to set no maximum amount.
- Set a payment method and payment date.
- Press the Update Automatic Payment button.
If you need your payment to post immediately, please pay by phone.
Yes. If you have more than one LVVWD account, you can include these accounts in your My Account profile.
- Log in to My Account.
- Click the profile icon (top left) and press the Add Another Account button.
You will need the account number and either the last four digits of the social security number of the primary account holder or the EIN/Tax Identification Number for each account.
Yes. If you have more than one LVVWD account, you can include these accounts in your My Account profile.
- Log in to the mobile app and select the Account tab.
- Locate the Account Management section and select Add an account to this profile.
You will need the account number and either the last four digits of the social security number of the primary account holder or the EIN/Tax Identification Number for each account.
Need password or login assistance?
Get answers to your questions about creating and retrieving your username or password.
If you have forgotten your username or password, go to My Account and click the I forgot my username and/or password link located below the Sign In button. Then, click either the Forgot Username or Forgot Password button.
If your forgot your username, youll be asked to enter your account number.
If you forgot your password, youll be asked to enter your username or account number. A temporary password will be sent to the email address on file. You will be prompted to create a new password once you log in.
If you have forgotten your username or password, open the mobile app and select either Forgot Username or Forgot Password.
If your forgot your username, youll be asked to enter your account number.
If you forgot your password, youll be asked to enter your username or account number. A temporary password will be sent to the email address on file. You will be prompted to create a new password once you log in.
If you have forgotten both your username and password, go to My Account and click the I forgot my username and/or password link below the Sign In button. Then, click the “Forgot Username & Password” button.
Youll be asked to enter your account number and the last four digits of the primary account holders social security number or passcode provided by Customer Care. Commercial customers will be required to enter the EIN/tax ID number associated with their business.
Your username will be provided and you will be prompted to create a new password.
If you have forgotten both your username and password, open the mobile app and select Forgot Username and Password.
Youll be asked to enter your account number and the last four digits of the primary account holders social security number or passcode provided by Customer Care. Commercial customers will be required to enter the EIN/tax ID number associated with their business.
Your username will be provided and you will be prompted to create a new password.
There are a few reasons why you might not be able to register.
Are you a new customer? If you are trying to make a one-time payment, you must have received at least one paper bill before your account number will be recognized by My Account.
Did you type in all the information correctly? We must be able to match the last four digits of the primary account holders social security number or your companys EIN/Tax ID number to verify the account. If you do not have a social security number or EIN/Tax ID number, please call Customer Services at 702-870-4194 and they will provide you with a temporary password for registration.
If you still have a problem registering, call us at 702-870-4194.
Get to know the new LVVWD mobile app
How do I cancel my lvvwd payment?
(LVVWD mobile app users, scroll to the bottom to find the “Cancel Payment” link.) You will receive a email confirming your changes. How can I update and remove payment methods?
How do I manage payments using the lvvwd mobile app?
After you register an account, you may manage payments using the LVVWD mobile app. The LVVWD mobile app is available on Google Play and Apple App Store. On your mobile device? Download it now! To register, we must have the last four digits of your social security number or EIN/Tax ID number on file.
Where can I download the lvvwd mobile app?
The LVVWD mobile app is available on Google Play and Apple App Store. On your mobile device? Download it now! To register, we must have the last four digits of your social security number or EIN/Tax ID number on file. You won’t be able to access the online system if we can’t verify these numbers with our records.
How do I make a payment at Valley View?
Make payments by visiting one of the self-service kiosks at our Valley View office located at 1001 S. Valley View Blvd., Las Vegas, NV 89107. A walk-up and drive-up kiosk are located outside the lobby and are available for customer use 24 hours a day. Please note that our kiosks do not dispense change.