How to Use the Online Bill Pay System at Pediatric Associates

Paying your medical bills online can be a quick and convenient way to manage your family’s healthcare expenses. Pediatric Associates offers an online bill pay system that allows you to view statements, make payments and manage your account completely online. In this article we’ll provide a step-by-step guide to using the online bill pay system at Pediatric Associates.

Getting Started with Online Bill Pay

To access the online bill pay system go to the Pediatric Associates website at [www.pediatricassociates.com]. On the homepage, you’ll see a link for “Online Bill Pay” in the top navigation menu. Click this link to be taken to the login page.

If you already have an account set up, enter your username and password and click “Login.” If you are new to the online bill pay system, click the “New User” button to set up your account. You’ll need to provide some basic information like your name, email address, account number, and billing zip code. Once your account is created, you’ll receive a confirmation email with your username and a temporary password that you can use to log in.

Viewing Statements and Account Activity

After logging in, you’ll be taken to the account summary page. Here you can view your account balance and see any recent payments that have been made. To view a detailed statement, click on the “Statements” tab. This will show you a list of all billing statements that have been generated for your account. Click on any statement to see a detailed breakdown of the charges, payments, and balance due.

The “Account Activity” tab provides a chronological log of all payments, insurance claims, and account adjustments. This is a great way to see exactly how your account balance has changed over time and verify any payments you’ve made. You can filter the activity by date range or transaction type.

Making Online Payments

To make an online payment, click the “Make Payment” button from any page within the bill pay system. You can choose to pay the total outstanding balance or select the option to pay a different amount. The system accepts payments from credit cards, debit cards, and bank accounts.

After entering your payment details, you’ll have the option to store your payment method to make future transactions even faster. The payment will be immediately reflected in your account activity so you can verify it was received. You’ll also get an email confirmation with your payment details.

Setting Up AutoPay

For added convenience you can enroll in auto-pay to have your balance automatically paid each month from the payment method you specify. To set this up, click on the “AutoPay” tab. Check the box to enable auto-pay, choose when you want payments to be made each month and select your preferred payment method.

If you set up auto-pay, you won’t have to remember to pay your bill every month. The system will withdraw the payment for you on the date you specified. You can change your auto-pay settings or disable it at any time.

Communicating with Patient Support

If you ever have any questions or issues with your online bill pay account, Pediatric Associates has a patient support team available to help. To send a message to patient support, click the “Contact Us” link in the site footer from any page.

This will open a contact form where you can provide details about your inquiry. Make sure to include your account number so they can efficiently access your account. You can also call their patient support line at (123) 456-7890.

Benefits of Online Bill Pay

There are many benefits to managing your Pediatric Associates bills through the online bill pay system:

• Convenience: You can pay your bills from anywhere at any time, 24 hours a day, seven days a week. You don’t even have to mail them or Set up recurring auto-pay.

• Payment tracking – View detailed statements and account activity to verify payments.

• Secure – Payment information is encrypted and protected. No need to send checks in the mail.

• Savings – Avoid late fees by paying on time. Set payment reminders.

• Paperless – Reduce clutter without receiving paper bills and statements.

• Customer support – Get quick answers to any billing questions by messaging patient support.

• Mobile access – Manage payments on-the-go with the mobile-friendly patient portal.

Getting the Most from Online Bill Pay

Follow these tips to maximize the convenience and benefits of the online bill pay system:

• Log in regularly to view new statements and account activity. Don’t wait for paper statements.

• Set up automatic payments to avoid late fees and free up time.

• Update your payment method right away if your card expires or information changes.

• Set email reminders for upcoming due dates using the “Notifications” settings.

• Download or print statements for flexible record keeping and tax purposes.

• Contact patient support immediately if you see any discrepancies or unauthorized charges.

• Take advantage of 24/7 access from your computer, phone or tablet when traveling or on vacation.

Online Bill Pay Is Easy and Convenient

Paying medical bills can be a headache, but the online bill system from Pediatric Associates makes it as simple and stress-free as possible. With tools for automated payments, account management, and customer support, you have complete control over your billing and payments. Sign up for an account today to start accessing the many benefits and conveniences of online bill pay.