Receiving a photo enforcement ticket in the mail can be an unpleasant surprise. However, paying your ticket through www.photonotice.com is a quick and easy process. In this article, we’ll walk through everything you need to know about using Photonotice.com to pay your traffic camera ticket.
What is Photonotice.com?
Photonoticecom is the official website for paying photo enforcement tickets issued by Redflex Traffic Systems Redflex operates traffic camera programs across the United States and Canada,
If you receive a photo enforcement citation from a Redflex-operated program Photonotice.com is where you’ll process your payment. This includes tickets from red light cameras speed cameras, school bus stop arm cameras, and more.
Creating an Account
To pay your ticket on Photonotice.com, the first step is to create an account. This is a simple process that only takes a few minutes.
Here’s how to create your Photonotice.com account:
- Go to www.photonotice.com and click on “Create an Account”
- Enter your ticket number and issuer code from your citation
- Fill in your personal details including name, address, phone number, and email
- Create a password for your account
- Agree to the Terms of Use and click “Create Account”
Once your account is created, you can log in at any time using your email and password. This allows you to manage all your citations in one place.
Paying Your Ticket
Now that your account is set up, you can quickly and easily pay your traffic camera ticket. Follow these steps:
- Log into your Photonotice.com account
- Locate your unpaid citation and click “Proceed to Payment”
- Select your payment method:
- Credit/Debit Card – Visa, Mastercard, Discover, American Express
- Electronic Check – Payment directly from your bank account
- Enter your payment details and billing information
- Review payment summary and click “Process Payment”
The payment will be processed instantly. You’ll receive a confirmation email with your receipt. Payment records are also available anytime in your Photonotice account.
Payment Plan Option
If you need help paying the full amount of your photo enforcement ticket, Photonotice provides a payment plan option.
Here’s how the payment plan works:
- When you go to pay your ticket, select “Payment Plan”
- Choose your payment frequency – Monthly or Biweekly
- There’s a $5 setup fee, then you’ll make equal payments over 3 months
- The payment plan is interest-free
- Your citation won’t be sent to collections as long as you make your payments
Payment plans allow you to take care of your ticket over time while avoiding additional fees and penalties.
Contesting Your Ticket
If you believe your photo enforcement citation was issued in error, you have the option to contest it. Here are some common reasons for contesting a traffic camera ticket:
- Wrong vehicle – If the vehicle in the photo is not yours, you can contest the ticket.
- Invalid violation – You can challenge the validity of the alleged violation.
- Extenuating circumstances – There may be circumstances like an emergency that warrant ticket dismissal.
To contest your citation on Photonotice.com:
- Log into your account and access your unpaid ticket
- Click on “Contest this Notice”
- Follow the instructions to submit evidence or explanation contesting your ticket
- Your documentation will be reviewed and you’ll be notified of the outcome
Contesting your ticket does not delay your due date. You should continue the process until you receive confirmation that your ticket was dismissed.
Checking Ticket Status
You can check the status of your citation anytime by logging into your Photonotice.com account. Common status notifications you may see:
- Unpaid – Your ticket is still outstanding. Payment is required by the due date.
- Payment Plan – You are enrolled in a payment plan. Equal payments will be processed on scheduled dates.
- Payment Pending – Your payment is in process but not yet complete. Check back for updates.
- Paid – Congrats, your ticket payment is completed!
- Dismissed – Your contest was accepted and ticket dismissed. No further action required.
- Late – Your ticket is now past due. Additional fees may apply.
The status page provides a quick overview of all your cases so you know what steps you need to take.
Receiving Ticket Notifications
When you create your Photonotice.com account, notifications about your citations will be sent electronically. This includes:
- Payment reminders as your due date approaches
- Confirmation when payment is processed
- Alerts if your payment fails or is late
- Status updates if you contest your ticket
- Notification if your citation receives an extension
Keep your email and account settings up to date so you receive important alerts. You can also opt for text message notifications in your account.
Avoiding Late Fees
If your traffic camera ticket is not paid by the due date, you will incur late fees and penalties. This can significantly increase the cost of your citation.
To avoid late fees:
- Pay your ticket early – don’t wait until the due date
- If paying by mail, allow 7-10 days for delivery
- If eligible, enroll in a payment plan before your due date
- If contesting, submit evidence promptly to pause penalties
- Mark your calendar with reminders to pay on time
Reviewing your account status and notifications can also help you avoid missed payments and additional charges.
Customer Support Options
If you have any questions or issues using Photonotice.com, customer support is available:
- Help Center – Search for answers to FAQs on the website
- Live Chat – Chat with an agent during business hours
- Email – Send support questions to [email protected]
- Phone – Call 877-309-5405 during business hours
Support agents can provide assistance with account creation, payments, contesting a ticket, and any errors you encounter.
Convenience of Online Payments
In the past, paying a traffic camera ticket meant mailing in a check or making a trip to the courthouse. Photonotice.com makes it much more convenient by enabling online payments.
Benefits of paying your ticket online include:
- Pay from anywhere, anytime – no need to go to court
- Payment confirmation within minutes
- Avoid late fees with instant processing
- Store payment information for future citations
- Manage all tickets in one account
Paying online saves you time and gives you peace of mind that your payment was received.
Photonotice.com Mobile App
In addition to the website, you can download the Photonotice app for your iOS or Android device. This gives you access to your account on the go.
Key features of the Photonotice mobile app:
- Receive ticket notifications on your phone
- Pay citations directly from the app
- Upload evidence to contest a ticket
- Manage payment plans
- Check statuses and access receipts
- Secure login with fingerprint or FaceID
- Helpful FAQs and contact options
The app makes it even more convenient to take care of your ticket anytime, anywhere. Download it for free from the App Store or Google Play.
Avoid the Hassle of Photo Ticket Fines
Receiving a ticket in the mail from a traffic camera can be upsetting. But paying your citation through Photonotice.com is a quick and painless process.
With easy account creation, flexible online payment options, and helpful support, you can resolve your ticket without the hassle of going to court. Managing all your citations in one place provides convenience and organization.
So next time you receive an unwelcome notice from a traffic camera, don’t stress – just log on to Photonotice.com or use the mobile app to pay your fine in minutes. Handling these pesky tickets has never been simpler!
Photo Enforcement Improves Safety
Red light cameras help to keep our crosswalks safe and prevent dangerous side impact crashes. Photo radar assists in reducing speeds to protect sensitive populations in school zones, construction zones, residential neighborhoods, and near parks.
In Denver, the data demonstrates clearly the safety benefit of this program. At the four locations where red light cameras operate, incidents of red light running have decreased and accidents have gone down.
The data from photo radar vans is conclusive as well. The presence of the van for five consecutive days results in a 21% reduction in excessive speeding (vehicles traveling 10+ MPH over the speed limit).
Crashes, Near Misses, and Pedestrians
National Research
National research has demonstrated the life-saving impact of photo enforcement programs. In cities that turned on red light cameras, there were 21 percent fewer fatal red light running crashes per capita. In cities that turned off red light cameras, there were 30 percent more fatal red light running crashes per capita [citation: Statistical information from the Insurance Institute for Highway Safety, July 2016.].
Questions About Your Citation?
Q: What happens if I ignore the Notice of Violation?
Failure to respond to the notice may result in a Penalty Assessment Notice being authorized by the Denver Police Department. This Penalty Assessment Notice will be personally served by a process server and will result in a service fee of at least $29.00. If a Penalty Assessment Notice is served you will be required to appear in court unless payment is received 5 business days prior to the respond by/arraignment date listed on the Penalty Assessment Notice.
The respond by/arraignment date is listed on the served Penalty Assessment Notice. This respond by date is your arraignment date. You will need to pay the fine and costs including the personal service fee, submit a not pictured driver affidavit or nominate the driver (not required to) within 15 days of the respond by/arraignment date. If you wish to plead not guilty you need to go to the Denver County Court, Room 135 by 5:00 PM on the respond by date.
Q: Will I receive points on my driving record for a photo speed/red light ticket?
No. Photo Speed violations are zero point Traffic Infractions that are not reported to the Department of Motor Vehicles.
Q: What if I am not the person pictured in the violation notice?
You may sign and mail in the Not Pictured Driver Affidavit located on the back of your Notice of Violation or Penalty Assessment Notice. You must submit a legible, clear photocopy of your driver’s license with the Not Pictured Driver Affidavit. The affidavit and supporting documentation will be reviewed by a Denver Police Department employee and a determination will be made regarding the identity of the actual driver. If further information is required, you may be contacted by the Photo Enforcement Unit. In most cases, you will be notified by mail of the outcome of the Denver Police Department review.
- If it is determined that you are not the driver, the case against you will be dismissed.
- If your affidavit is not accepted, the Notice of Violation will remain in your name. If you set your case for final hearing and your Not Pictured Driver Affidavit is not accepted, a Photo Enforcement Agent will appear on the day of final hearing.
A false representation that you are not the pictured driver may subject you to criminal prosecution and penalties according to Denver Revised Municipal Code 38-40, False Information.
Q: Do I have to identify the driver in the violation and what happens if I do?
You are not required to nominate (or identify) the driver in order to have your Not Pictured Affidavit reviewed by the Denver Police Department.
If you choose to nominate the driver, the Nomination Affidavit information is reviewed by a Denver Police Department employee. If it is accepted, the notice of violation against you will be cancelled and placed in the name of the person nominated. If a Penalty Assessment Notice was served and/or filed in the Denver County Court, the Denver Police Department will submit a motion via our City Attorney to dismiss the case against you and the Notice of Violation or Penalty Assessment Notice will be issued to the individual you nominated.
If the Nomination Affidavit is not accepted, the Notice of Violation will remain in your name. If you set your case for final hearing and your nomination of another driver is not accepted, a Photo Enforcement Agent will appear on the day of final hearing.
Q: How do I request a photo enforcement citation review?
Call the Photo Enforcement Unit at 720-337-1114 if you wish to request a review of your Photo Enforcement citation. Please note that:
- Citation reviews are a courtesy, not a right.
- All reviews must be scheduled in advance by calling the Photo Enforcement Unit.
- Reviews may not result in the dismissal or cancellation of the notice against you.
- Be sure to review the s online before contacting us for a review. If you are unable to access your s online, please call the Photo Enforcement Unit.
- No documents relating to the specific photo speed or photo red light enforcement will be presented or shared with you during the review.
- This review does not constitute discovery under the Colorado Court Rules.
- The review is not the opportunity to debate the merits of the violation or the Photo Enforcement Program.
- Abusive behavior and language will not be tolerated. Individuals who engage in such behavior will immediately be escorted from the facility and may be charged with DRMC 38-89, Disturbance of the Peace or other appropriate charges.
- No weapons of any kind are allowed in the Review Room.
- All individuals may be required to go through a metal detector prior to entering the room.
If you feel the wrong vehicle or person was cited, please call the Photo Enforcement Unit for a review while you are on the phone. This phone review will not address whether you are the pictured driver but will address whether the right person or vehicle is cited as in violation.
Q: How do I plead not guilty?
To plead not guilty, you must take your Self-Filing Coupon (Self Filing Penalty Assessment Notice) or the Penalty Assessment Notice you were personally served to the Denver County Court, Traffic Division, Room 135, 1437 Bannock St., Denver, CO 80202 in the City between 8:00 AM and 8:00 PM, Monday through Thursday and from 8:00 AM to 5:00 PM on Fridays, to enter your not guilty plea and receive a final hearing date. Please do not call the court requesting information about your photo enforcement citation. They are not able to answer any questions regarding Notices of Violation. They are only able to answer court related questions regarding your citation.
You do not need to plead not guilty to have the Denver Police Department review your notice of violation for not pictured driver or nomination.
Q: Why was I personally served if I paid my citation or plead not guilty?
If the Police Department Photo Enforcement Unit does not receive a response from you before the “respond by” date on the notice of violation, a penalty assessment notice is printed and sent to the process server for personal service. Payment or cancellation of the notice may occur after the notice has been sent to the process server.
All personally served citations are reviewed by an employee of the Denver Police Department. If payment was received and credited prior to the personal service or the notice was otherwise cancelled (not the pictured driver, plate misread, etc.), the personal service fee will be cancelled. If payment is received after personal service, this fee will be due. If the personal service fee is due, you will receive a letter indicating this.
Safe driving protects you and the community. Here are some tips for how to be a safe driver:
Distracted driving is a dangerous and growing concern for all communities. Learn more and commit to safer and distraction-free driving from https://www.codot.gov/safety/distracteddriving.
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