Paying your medical bills can be a hassle, but Sarasota Memorial Hospital (SMH) offers a convenient online bill pay option at wwwsmhcom/billpay to make the process easier. In this article, I’ll walk you through everything you need to know about using Www Smh Com Bill Pay to take care of your SMH bills online.
Overview of Www Smh Com Bill Pay
Www Smh Com Bill Pay allows you to view your account balance, make payments, set up payment plans, and manage your SMH billing account completely online. It’s available 24/7, so you can take care of your bill on your schedule.
Some key features of Www Smh Com Bill Pay include
- Secure login with username and password
- View account balance and billing statements
- Make one-time payments by credit/debit card or eCheck
- Set up recurring payments and autopay
- Pay multiple bills at once
- Store payment information for future use
- Access payment history and receipts
- Manage payment plan installments
- Update personal and payment information
- Receive paperless billing
Using Www Smh Com Bill Pay can make managing medical bills less of a hassle. Payments post to your account immediately, so you don’t have to worry about late fees. You’ll also save money on stamps since you can go paperless.
Getting Started with Www Smh Com Bill Pay
Using Www Smh Com Bill Pay is easy – just follow these steps:
Step 1: Create an Account
First, you’ll need to create an online billing account. Visit www.smh.com/billpay and click “New User” under the login box.
You’ll be asked to provide some basic information like your name, mailing address, email, and phone number. This helps match your profile to your SMH account.
Once your profile is created, you’ll get a confirmation email with your username and a temporary password.
Step 2: Log In
Go back to www.smh.com/billpay and log in with your new credentials.
You’ll be prompted to update your password for security. Make sure to choose a strong password you can remember.
Step 3: Manage Your Account
When you log in, you’ll land on the account summary page. Here you can see your outstanding balance, recent payments, and access billing statements.
Use the menu to navigate to other pages like Make a Payment and Payment Plans.
On the Make a Payment page, you can pay your balance or prepay future visits. The Payment Plans page allows you to enroll in a monthly installments plan.
Step 4: Store Payment Method
To pay your bills online, you’ll need to enter payment information like a bank account or credit/debit card.
Under the My Profile tab, you can store your details securely for future use. This way, you won’t have to re-enter them each time.
You can store multiple payment methods and designate which should be used by default.
Step 5: Go Paperless
Help the environment and declutter by going paperless! Under My Profile, you can opt-in to receive electronic billing statements rather than mailed paper statements.
Make sure your email is up-to-date so you don’t miss any billing notifications.
Paying Your Bill on Www Smh Com Bill Pay
When it comes time to pay your SMH bill, Www Smh Com Bill Pay makes it fast and easy. Here are some tips for making payments:
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Log in and go to the Make a Payment page. Here you can pay your full balance or make a partial prepayment.
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If paying the full balance, the amount due will auto-populate. Review to ensure it’s correct, select a stored payment method, and submit.
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For partial payments, manually enter the payment amount you wish to prepay. This money will go towards future visits.
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Use autopay to have payments processed automatically each month. Just check the box when making a payment to enroll.
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Pay multiple bills at once by using the multi-account payment feature. Great for family billing!
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Pay by credit/debit card, bank account (eCheck), HSA, or FSA. Cards process immediately while eChecks take 2-3 business days.
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Payment receipts are available online to view, print, or download for records.
Making payments is quick and easy – simply choose your amount, payment method, and submit. The funds will instantly post to your SMH account.
Payment Plan Options
For large balances, Www Smh Com Bill Pay offers payment plans to break up costs into smaller monthly installments. Payment plans help make medical bills more affordable.
On the Payment Plans page, you can view active plans or enroll in a new one. Here’s how it works:
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Select a term length (6, 12, 18 or 24 months) and request enrollment.
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If approved, the balance will be divided into equal monthly payments.
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The first payment is processed immediately upon activation. Then, auto-payments will continue each month.
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A nominal fee may apply but is often waived for financial hardship. Chat with a billing agent to learn more.
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Payment plans can be monitored and managed through your Www Smh Com Bill Pay account.
Payment plans allow you to take control of large medical bills. Just log in monthly to ensure on-time payments.
Managing Your Account
Www Smh Com Bill Pay allows you to completely manage your SMH billing account online. Here are some account management tips:
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Update your personal information like mailing address, email, and phone number under My Profile.
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View billing statements, account activity, payment receipts, and plan details any time.
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Change stored payment methods or auto-pay settings effortlessly.
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Email billing support agents or chat live without picking up the phone.
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Enable paperless billing and get notifications when new statements are ready.
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Set email reminders to be alerted before upcoming due dates or payments.
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Check your account via phone app for on-the-go access.
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Provide authorized users, like a spouse, access to help manage billing.
Actively monitoring your account through Www Smh Com Bill Pay gives you greater transparency and control over medical bills.
Security and Privacy
Patient privacy and information security are top priorities at SMH. Www Smh Com Bill Pay is compliant with all healthcare data protection regulations.
Some of the security features include:
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Encrypted https website with complete SSL certification
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Tokenization for secure payment processing
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Password protection and automatic sign-out after inactivity
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Access logs monitored for unauthorized activity
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Email and text alerts of account activity
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No storage of complete payment card data
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Compliant with HIPAA and other data security laws
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Annual audits to identify and address vulnerabilities
You can feel fully confident that your personal health information is kept private and payment details are secure on Www Smh Com Bill Pay.
Get Support for Www Smh Com Bill Pay
Hopefully this guide provided everything needed to easily manage SMH bills online using Www Smh Com Bill Pay. But if any questions come up, support is available:
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Email billing support: [email protected]
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Call the billing office: 941-917-1540
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Chat live with an agent online
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Schedule an in-person appointment
Don’t hesitate to reach out! The billing team is happy to provide individual support getting signed up, making payments, or troubleshooting any issues.
Get a Personalized Estimate from SMH
Have a billing question? Call the Billing Advocacy Office at 941-917-1540, or email [email protected].
Sarasota Memorial is committed to transparency and providing our patients with the information they need to make health care decisions. Our Patient Financial Services department provides patients and third-party insurance carriers with timely and accurate billings. We also ensure that each patient understands his or her financial responsibility for medical services, and help with financial aid options when needed. We offer the following services:
- You have rights and protections against surprise medical bills – When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. For more information, click here.
- Billing directly to insurance providers – Prior to billing patients, we bill your insurance company, including but not limited to governmental plans, commercial health insurance, PIP auto insurance, third-party liability insurance, Medicare/Medicaid replacement plans, and any secondary insurance; based upon the information you provided to us, in accordance with applicable regulations and insurance company guidelines. At the same time, we send you billing statements so you are aware of any insurance activity. The statement will show that the balance is pending with insurance. See a full list of insurance we accept.
- Billing statements in plain language – Your monthly billing statements show the most current balance you owe until all payments are made by the insurance company or by you.
- World-class customer service and financial counseling – We are happy to answer your billing questions, help with payment issues, assist with financial aid programs, or arrange for an interpreter.
- Patients can request a personalized written estimate and other information from Sarasota Memorial. For information regarding price quotes for services, please contact 941-917-8080, option 1, or email [email protected].
- Our Patient Assistance Programs address the financial needs of uninsured patients. Click here for more information and for our Financial Assistance (Spanish version) and Charity Care (Spanish version) Policies.
A Smooth Billing Process At Sarasota Memorial, we are committed to making the billing process as patient-friendly as possible. Here are some ways you can help the process go smoothly:
- Please give us your complete health insurance information when you check in for your appointment.
- Please let us know if your personal or insurance information has changed since your last visit.
- Understand and follow the requirements of your health plan, including benefits,proper authorization for services, referrals or claim forms, and coordination of benefits forms.
- Understand that many insurance plans require patients to pay a copayment or deductible amount at the time of registration, service or discharge.
- Please respond promptly to requests from your insurance provider. If your insurance provider has not paid us after a reasonable time (usually 60 days after billing)and has not responded to our attempts to resolve payment on your behalf, the amount owed may become your responsibility.
- If you have a balance due on a bill, please make timely payments. Please do not wait for your insurance company to pay pending balances.
- If you have an insurance plan that is not contracted with Sarasota Memorial or if you do not have insurance, ask to meet with a financial counselor prior to scheduling your appointment. The financial counselor will determine if you are eligible for government or Sarasota Memorial financial assistance programs.
Pre-Arrival Services After you or your doctor tells us about a service or procedure you need, our Registration staff will contact you for demographic and insurance information. Providing the correct information allows us to process your insurance claim quickly and accurately. Please have your insurance card with you when visiting Sarasota Memorial.
Newborn Babies Newborn babies are usually eligible for coverage under your hospitalization policy, if they are added to your policy within 30 days of birth. It is your responsibility to contact your employer and your insurance carrier to enroll your child. If you are covered by Medicaid or Medicaid-related insurance, you must add your newborn to your Medicaid case.
Referrals and Authorizations Most insurance companies require that your primary care physician refer you to receive specialty care. Each plan is different, and it is your responsibility to know the requirements of your plan and obtain any necessary referrals. You may be responsible for payment or your appointment may have to be rescheduled if you do not get the necessary approvals.
Many insurance plans also require prior authorization for services. If your insurance company does not approve your care, we will notify you in advance and you will be responsible for payment, should you choose to proceed with services.
Collection Procedures Sarasota Memorial staff will ask patients to pay estimated co-pays, co-insurance and deductibles prior to or at the time of your health care services. After your services, Sarasota Memorial will file a claim for insurance coverage in accordance with applicable regulations or insurance company guidelines. Once the claim has been processed by your insurance company, Sarasota Memorial will send you two billing statements. If the billing statements are not settled, Sarasota Memorial will refer the account to an external, contracted business office to follow up. The external business office can assist you in establishing a payment plan. If payment is not received by the business office, the account balance will be sent to a collection agency. The collection agency also can help you establish a payment plan. Establishment and continued payment of agreed-upon payment terms will avoid any outstanding amounts being reported by the collection agency to a credit bureau.
For more information, please contact our Billing Advocacy Center at (941) 917-1540 or (800) 764-2455, weekdays, 8:00 a.m. – 5:00 p.m., and our representatives will assist you.
MyChart Bill Pay
FAQ
What is the phone number for Sarasota Memorial Hospital billing?
Does Sarasota Memorial Hospital have a patient portal?
What is the phone number for Sarasota Memorial Hospital medical records?
What type of hospital is Sarasota Memorial Hospital?
What is a Sarasota Memorial FollowMyHealth Patient Portal account?
With a Sarasota Memorial FollowMyHealth Patient Portal account, patients have convenient, 24/7 access to medical records for services at Sarasota Memorial Hospital, our Urgent Care Centers and other Sarasota Memorial facilities.
What is SMH physicians network?
SMH Physicians Network Slidell Memorial Hospital Physicians Network provides you and your family with easy access to many of the region’s most accomplished physicians and nurse practitioners. Whether you are a hospital patient or a patient of the SMH Physicians Network, you can pay your bill online.
How do I contact SMH?
{ Click here to view SMH’s financial assistance policy (and here for Spanish version ); click here to view SMH’s charity assistance policy (and here for the Spanish version ).} Call 941-917-8080. Leave a message, including your name and telephone number, and a team member will return your call within 48 business hours.
How do I pay a patient?
By phone – To pay using a check, Visa, MasterCard, Discover or American Express, please call 941-917-1540, Monday through Friday, 8 a.m. to 5 p.m. By mail – If you are paying by check, please write your patient account number or patient name in the memo line, and mail your payment to: