How to Pay Your Bill on the Sonora Quest Website: A Step-by-Step Guide

As someone who relies on Sonora Quest Laboratories for important health testing I know how vital it is to pay my lab bills on time. But Sonora Quest’s payment website can be tricky to navigate.

That’s why I put together this complete guide on how to pay your bill at www. sonoraquest. com easily. This article will show you how to change your payment options, check your bill, pay online, or get help with your bills.

Let’s start by looking at the key information on your Sonora Quest bill.

Understanding Your Sonora Quest Billing Statement

When you receive your Sonora Quest statement, take a moment to review it. Here are the key pieces of information to look for

• Account number
• Date of service
• Details of labs and tests performed
• What your insurance covered
• Total patient responsibility
• Amount due
• Due date for payment

Having all this billing information helps ensure you pay the correct amount owed on time.

Know Your Sonora Quest Payment Options

Sonora Quest offers several ways to pay your lab bills conveniently, including:

• Online – Pay instantly on Sonora Quest’s website 24/7 using your bank account or credit/debit card.

• Phone – Call Sonora Quest’s automated payment system to pay over the phone.

• AutoPay – Enroll to have payments automatically deducted from your account every month,

• Mail – Send a paper check or money order with your remittance slip.

• In person – Pay with cash, check or credit/debit card at one of their patient service centers.

Review these options and choose the most convenient method for you. Many patients love the ease of paying online or with AutoPay.

Step-by-Step Instructions for Paying Online

Paying directly on pay.sonoraquest.com is fast and secure. Follow these steps:

1. Go to the website and click “View Your Bill”

2. Enter your 12-digit account number and date of birth

3. Select your payment method such as credit card or bank account

4. Input your card or bank details and billing information

5. Carefully review the payment amount and details

6. Click “Pay” to submit payment

7. Save the confirmation number for your records

When you pay online, you can take care of your bill in just a few minutes anytime it’s convenient for you.

How to Pay Over the Phone

In addition to online payments, Sonora Quest lets you pay by calling their automated pay-by-phone system at 1-800-723-3244.

To pay by phone:

1. Call the number and follow prompts to pay

2. Enter your Sonora Quest account number

3. Choose whether to pay with credit card, debit card or bank account

4. Input your payment information on the automated system

5. Authorize the payment amount

6. Get a confirmation number when finished

This can be a handy option for paying on the go or if you don’t have easy internet access.

Paying by Mail Instructions

If you need to pay your Sonora Quest bill by mailing a check, here’s how:

• Wait for your paper billing statement to arrive in the mail

• Fill out your payment slip fully with account details

• Make your check payable to “Sonora Quest Laboratories”

• Write your account number on the check memo line

• Mail at least 7-10 days before due date for on-time payment

• Use the provided return envelope to send to the payment address printed on slip

While slower than electronic payments, mail gives you a paper trail.

Setting Up AutoPay for Easy Payments

The most convenient way to avoid late lab bills is to enroll in Sonora Quest’s AutoPay program. This automatically pays your balance from your specified bank account each month.

To set up AutoPay payments:

1. Go to pay.sonoraquest.com and login

2. Click on “AutoPay” under the Billing & Payment tab

3. Enter your bank account information

4. Agree to the terms and conditions

5. Choose the date to withdraw your payments every month

Once enrolled, your bills will be paid on time without any effort on your part.

What Happens If You Miss a Payment

It’s important to know what can occur if you accidentally forget to pay your Sonora Quest bill on time:

• You may get a phone call or email reminding you to pay

• If still unpaid after 30 days, you’ll be mailed a Past Due Final Notice

• After 60 days past due, your account may be sent to a collections agency

• Any unpaid bills can negatively impact your credit score

Avoid issues by paying on time or contacting Sonora Quest immediately if you anticipate difficulty paying. They may be able to make alternative payment arrangements.

Get Answers to Your Sonora Quest Billing Questions

If you ever have any billing questions or issues, Sonora Quest’s customer service team is available to help by calling 1-877-692-7672. Some reasons to contact them include:

• You think there is an error on your statement
• You need to check your account balance
• You want to change your due date
• You have questions about your insurance coverage
• You want to set up a payment plan

Sonora Quest can explain your bill, take a payment, and answer any other billing questions.